10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
40,756 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge fuel system problems

fuel system problem

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2013 Ford Edge Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Jul 152015

Edge

  • 53,000 miles

A D V E R T I S E M E N T S

While driving down the interstate I suddenly lost acceleration and stalled. I had to get it replaced costing 800. If conditions would of been different, others to include myself could of gotten hurt or killed.

- Columbia, SC, USA

problem #6

Jun 282015

Edge

  • miles
Woke up sun morning opened basement door smelled the odor of gasoline opened door to garage heavy odor of gasoline removed car from garage saw dripping of gasoline from gas tank called fire dept they came put down gasoline absorbent and said small leek coming from gas tank nothing they can do told to call towing and remove car mon aaa removed car and took to Ford dealer weislander Ford in point pleasant was informed that there is a hole in the gas tank and I would have to pay approx. $5000 to have it fixed and it would take 4 months before they would receive the tank from a friend I found out there was a recall on 2012 & 2013 Ford Edge gas tanks I called the dealership and they said that VIN# was not on the recall list and the hole was caused by me my wife who drives this car said she did not hit anything I find it hard to believe that if you hit an object on the road you would only get a small drip from the gas tank

- Colts Neck , NJ, USA

problem #5

Apr 222015

Edge

  • 55,000 miles
This is now the second time I've lost all power while driving. The car completely shuts down, steering becomes uncontrollable and the oil pressure light comes on. Car is at the dealership as I type and I'm being told the car has no codes of what happened. I'm not sure how a computer doesn't register a low oil pressure light or how it's not hard coded somewhere in the computer system that the car just cut out at 5mph. The first time I was okay as no one was in from of me. This time I almost wiped out 2 cars in a parking structure while on a down hill ramp.

- Gilroy, CA, USA

problem #4

Aug 052014

Edge 6-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

1. sensor for fuel, had to pay for a keyed gas cap 2. twice door ajar on, took to garage first time, now it is the second time that it is doing it.

- Cohocton, NY, USA

problem #3

Aug 012013

Edge

  • 6,010 miles
The contact ows a 2013 Ford Edge. The contact stated that the when the air condition was in use, a strong fuel odor emitted through the vents. The vehicle was taken to the dealer whom performed an inspection. The technician confirmed that a strong fuel odor was penetrating through the vents. The dealer sealed the grill air inlet area and the vent air filters were replaced, however the failure was not corrected. The contact mentioned that due to the failure the one year old passenger suffered asthma condition and the contact suffered throat irritation which required medical attention. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 6,010.

- San Juan , PR, USA

problem #2

Mar 172013

Edge 6-cyl

  • 4,310 miles
In view of all the cars being recalled for failure of what would appear to be relatively simple devices, it occurs to me that I should report this incident, in case there have been other reports of the same problem. While driving in light traffic on a four-lane divided city street in atlanta, ga, on 3/17/13, a Sunday afternoon, without warning of any kind, the engine suddenly stopped. Of course, I had no power or power steering, but fortunately I was able to get the car over to the shoulder safely (fortunately there was a shoulder). The Ford emergency road service sent a tow truck, which towed the car to the nearest Ford dealer. The next day the dealer's service dept. Found that the fuel sender had become detached from the fuel pump. Of course, without fuel, the engine stopped. They re-attached the sender, and I have had no further problem. Everything was handled promptly and properly by Ford. There was no charge, of course, as the vehicle was still under warranty. However, had this failure occurred just five minutes earlier, I was in the inside lane of a busy interstate highway (I-285) going 70 mph. I can't imagine how I would have been able to navigate the car to safety across four lanes of traffic with no power - or else stop in the inside lane I was in and pray I didn't get hit before the tow truck came. A simple solution to a potentially deadly problem. I doubt that any routine testing or maintenance would have revealed this potential detachment. It would appear that there is a potential flaw in the way these vitally important parts are attached. It seems to me that this potential bears investigation by the fhtsa. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Atlanta, GA, USA

problem #1

Apr 022014

Edge

  • miles
The contact owns a 2013 Ford Edge. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 14V002000 (fuel system, gasoline) but was informed that the parts were not available. The contact stated since the failure was reported in January of 2014, there should be a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.

- Smyrna, DE, USA

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