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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
41,792 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge fuel system problems

fuel system problem

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2013 Ford Edge Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #2

Mar 172013

Edge 6-cyl

  • 4,310 miles


In view of all the cars being recalled for failure of what would appear to be relatively simple devices, it occurs to me that I should report this incident, in case there have been other reports of the same problem. While driving in light traffic on a four-lane divided city street in atlanta, ga, on 3/17/13, a Sunday afternoon, without warning of any kind, the engine suddenly stopped. Of course, I had no power or power steering, but fortunately I was able to get the car over to the shoulder safely (fortunately there was a shoulder). The Ford emergency road service sent a tow truck, which towed the car to the nearest Ford dealer. The next day the dealer's service dept. Found that the fuel sender had become detached from the fuel pump. Of course, without fuel, the engine stopped. They re-attached the sender, and I have had no further problem. Everything was handled promptly and properly by Ford. There was no charge, of course, as the vehicle was still under warranty. However, had this failure occurred just five minutes earlier, I was in the inside lane of a busy interstate highway (I-285) going 70 mph. I can't imagine how I would have been able to navigate the car to safety across four lanes of traffic with no power - or else stop in the inside lane I was in and pray I didn't get hit before the tow truck came. A simple solution to a potentially deadly problem. I doubt that any routine testing or maintenance would have revealed this potential detachment. It would appear that there is a potential flaw in the way these vitally important parts are attached. It seems to me that this potential bears investigation by the fhtsa. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Atlanta, GA, USA

problem #1

Apr 022014


  • miles
The contact owns a 2013 Ford Edge. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 14V002000 (fuel system, gasoline) but was informed that the parts were not available. The contact stated since the failure was reported in January of 2014, there should be a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.

- Smyrna, DE, USA

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