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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
41,707 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge miscellaneous problems

miscellaneous problem

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2013 Ford Edge Owner Comments (Page 2 of 10)

« Read the previous 20 complaints

problem #180

Oct 032016


  • 65,000 miles


I have been dealing with this door latch sensor issue for the duration of my ownership on my Ford Edge. I don't see how it is possible that our vehicles meet NHTSA standard Federal Motor Vehicle Safety Standard (FMVSS) no. 206, door locks and door retention components. The testing for that standard would have been done in a laboratory, and it is apparent that contaminants out in the field are making their way into the door lock assembly and compromising the sensor - it is not a stretch to consider the latch itself may be deteriorating as well. There is no way to know if the door is fully shut. The interior lights coming on while driving at nighttime from the unpredictable sensor. I just replaced a battery 10/3/16, failed from the sensor draining it repeatedly, bought the largest capacity oem replacement I could get for it from from the dealer. While parked, even for hours and days on end untouched, the car will periodically sense the door is opened and closed (though it hasn't been), and the parking/convenience lighting will come on and go back off again.

- Redford, MI, USA

problem #179

Jul 152016


  • 60,000 miles
I have also received the "door ajar" message and warning bell that would sound whenever the vehicle was in motion. Additionally, the keypad entry would not work and the hands free entry did not work. The dealer replaced the door latch at a cost of about $700.

- Santa Clarita, CA, USA

problem #178

Sep 012015


  • 65,000 miles
Door ajar warning comes on, even when door is shut. This prevents the doors from locking and they can only be locked manually, the dome lights will never go off and eventually the battery dies, and the ac will only blow cold on 1 setting. It will not blow heat. The keypad will not let the vehicle lock when the warning is on. This happens when the car is moving or stationary, and intermittently. Sometimes it doesn't happen, sometimes I have to shut the door 20 times to get it to lock properly with the lights off.

- Houston, TX, USA

problem #177

Jun 012014


  • 20,000 miles


The warning "door ajar" on driver's door keeps dinging even though door is latched. Sometimes slamming the door once (or 3-8 times) will get the warning off the display panel. Many times I have to listen to the warning the whole time I'm driving as it insists that the door is ajar. Very annoying to the point of being a driving distraction!

- Ogden, IA, USA

problem #176

Sep 262016


  • 74,000 miles
The door ajar light remains on for the driver side door although the door is latched properly. This happened and was "fixed" with a new sensor 1 yr ago. Now it has started again. While the light is on the doors do not automatically lock while driving (especially dangerous with 2 kids), the lights inside remain on after the car is shut off (although I cannot prove it is related to this I have already changed the battery once on this car), if the car is locked while off at times the sensor trips itself and then the alarm starts going off on its own randomly, therefor now I have to leave the car unlocked so that the alarm does not bother my neighbors in the middle of the night.

- Bridgewater, NJ, USA

problem #175

Oct 012016


  • 66,000 miles
Door ajar light remains on even though door is obviously closed. Interior light stays on until car accelerates beyond 5 mph (?) and door ajar light stays on for length of trip. 'shift to park' yellow warning appears whilst driving but stopped at a light. When closing and locking door after parking, car honks twice signifying unlocked door. Light stays on, possibly draining battery.

- Houston, TX, USA

problem #174

Jul 142016


  • 80,000 miles


Door latch on drivers door does not turn car computer off when it is opened. Computer and radio will remain on unless passenger door is opened and closed. Causing a drain on the battery causing it to be replaced. There is no alarm warning when drivers doors is opened. The senor is not working at all. While driving on any road the sensor will not notify you that your drivers door is opened or not closed correctly. The door could open while driving I have taken it to the dealership and was advised by the service adviser that it is a known safety issue but I should wait for the recall to get it fixed. They have had a lot of complaints about the door latch and sensors noticed the issue and had it in the shop 7/14/2016 for this issue after noticing the door was not closed while traveling down the road about to get on freeway and no alerts or warning signs no lights nothing this is a accident waiting to happen and a huge safety issue to my family

- Fort Worth, TX, USA

problem #173

Oct 012016


  • 53,000 miles
Door ajar latch not functioning properly. Door is closed but light still on.

- Tyler, TX, USA

problem #172

Aug 012016


  • 22,000 miles
Door is closed and yet it showing that doors are open unable to lock car alarm beeping all true the drive

- Woodcliff Lake, NJ, USA

problem #171

Sep 012016


  • 53,000 miles
Driver door latch assembly became faulty at 53000 miles. Car doors would not lock automatically as designed when the vehicle reached 15 to 20 mph.. the vehicle had to be driven with doors unlocked at all times. Stopping at an intersection with doors unlocked created a safety situation. Audio alarms kept going off as the vehicle was in motion. The audio alarms indicated the driver door was ajar which was not true. Instrument panel displayed false visual alarms while vehicle was being driven resulting in driver distraction. Driver was instructed to place the vehicle in park while vehicle was in motion. Engaging the brake pedal at a stop light or stop sign resulted in the vehicle audio alarms going off once the brake was released. Audio alarms were annoying, distracting and frustrating to driver. Vehicle latch was replaced by private mechanic, computer was reprogrammed for a total cost of $454 out of owner's pocket. Owner was informed by mechanic that Ford had issued a technical service bulletin so Ford was aware the issue was common.

- Rio Rancho, NM, USA

problem #170

Sep 202016


  • 70,000 miles


The driver door is ajar light comes on and the door is completely shut.

- Sultan, WA, USA

problem #169

Sep 022016


  • miles
The sensor for the driver door ajar keeps popping up. I have to close the door numerous times before it will allow me to lock the car. If I don't then the interior dome light will remain on. This happens while driving or when parked. If I am driving then the dome light remains on until I can get the sensor to turn off.

- Kennewick, WA, USA

problem #168

Jul 202016


  • 50,000 miles
Door ajar light stays on and won't register when the front driver's side door is shut. Lights will not dim while driving or parked, locks will not work properly either. Battery is being drained because of the faulty sensor. Ford will not cover repairs, even though my vehicle is still under warranty.

- Jefferson City, TN, USA

problem #167

Feb 012016


  • 47,000 miles
When closing the door the door ajar message comes up on the instrument panel. Interior lights will not go off causing problems with night driving. Doors will not lock when this happens. When turning vehicle off the interior lights stay on and in turn puts a drain on the battery. There should be a recall on this as it has become an unsafe problem for night driving. This started Feb. 2016 and has been a continuous problem since then. Speed makes no difference for this problem.

- Remsen, IA, USA

problem #166

Sep 012016


  • 65,000 miles
Left door sensor/latch is not working properly after 65,000 miles. Affects door locks while driving and parked. The door locks go up and down intermittently and unexpectantly. Affects overhead lighting and the remote start. Dangerous to have the doors not locked especially if young kids are in back seat.

- Beavercreek, OH, USA

problem #165

Sep 112016


  • 33,300 miles
The rear driver side door ajar light stays on all the time and the door is not open. The interior lights stay on at least 5 minutes after turning the car off, therefore running down the battery. We just had to put in a new battery. The doors won't automatically lock while driving because it thinks the rear door is open. It doesn't matter how many times you shut the door, the door ajar light stays on. Very frustrating!! so many other complaints about this same problem, it needs to be recalled!!!

- Enid, OK, USA

problem #164

Sep 012016


  • 29,000 miles
About a year ago had issue with car battery and car not starting. Told dealership of issue with dome light coming on and the door ajar alarm noise but not the ajar light. They said this sometimes happens with bad battery. Now the door ajar light comes on, the interior light comes on, the door ajar alarm sounds, my doors will not lock, and an alarm on my dash tells me to stop and put my car into park. This started over a year ago with the battery and now a year later we have had constant issues with the door ajar light that is now progressing. Light and alarms out of nowhere, doors not being able to lock, and the probability of car batteries going dead because interior lights won't stay off is a hazard not to mention trying to see at night with the interior lights unable to go off. Something needs done. All of this can happen when in motion or at a stand still. It started off being just when you first got in to start the car, now it can be while you are driving.

- Florence, AL, USA

problem #163

Jan 012016


  • 90,000 miles
Door latch sensor says the doors are open. Even after repeated shutting/slamming of door. First it started with the driver side rear passenger door. Recently it is also happening with the drivers door. With both doors the dash board sensor 'door ajar' comes on, some light stays on for a few minutes(which at night is a huge problem). When the driver door sensor malfunctions the auto locks aslo won't engage, which is another safety issue when you're driving or parked at certain locations. The driver door sensor will also issue a warning to 'shirt in park'. repeated slamming of doors does not fix this issue. Rear door issue occurred fall/winter 2015 driver door issue occurred 8/30/16

- Bloomburg, TX, USA

problem #162

Aug 242016


  • 45,000 miles
The door open warning light stays on even when its closed, this is not allowing the doors to close properly, this also causes the panic alarm to go off and it keeps the dome light on while driving causing glare at night due to the bright dome light staying on. This also drains the batter due to the constant intirior lights staying on when the car is parked and closed

- Pomona, CA, USA

problem #161

Aug 132016


  • 53,000 miles
Door ajar light staying on even after door has been completely shut.

- Frankfort, KY, USA

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