This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Unknown but the issue is that the vehicle is all over the road swaying back and forth. The steering is super loose. In other models of the same year it was found to be the toe linkage. Also the cross traffic sensor goes off when nothing is even close causing me to slam on brakes thinking something is back there.
Vehicle is extremely shaky and hard to handle. Also sometimes the advanced traction control warning light comes on in the anti-lock brakes engage while breaking normal lee
Driving on a 3 lane city road in the left most lane at 50 miles an hour when I heard a snap. Then immediately the steering pulled hard to the left. I fought it back to the right while braking. Eventually the car came to a stop. I got out of the car and saw that the front left tire was flipped 90 degrees to the left and what appeared to be the axel laying on the ground. After further investigation it was found that the ball joint had broken apart from the rest of the drive assembly and ripped out the axel. The vehicle is an all wheel drive and had 50,000 miles. Prior to this incident there was ongoing alignment issues that the dealer could not diagnose.
The contact owns a 2013 Ford Edge. The vehicle was included in NHTSA campaign number: 14S393000 (suspension). The dealer performed the recall repair, but the vehicle shook, vibrated, and was extremely difficult to steer afterwards. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 37,116.
A D V E R T I S E M E N T S
- Tallahassee, FL, USA