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9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,533 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Edge lights problems

lights problem

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2014 Ford Edge Owner Comments

problem #3

Dec 012014

Edge

  • 3,000 miles

A D V E R T I S E M E N T S

Headlights are projector beam style with a very distinctive cutoff at the top of the beam which makes impossible to see any distance when traveling on hilly roads. Also, the headlight beams are extremely narrowly focused directly ahead making it very hard to see anything to the sides when needing to make a turn. High beams are very weak.

- Raleigh, NC, USA

problem #2

Mar 122015

Edge 6-cyl

  • 800 miles
The Ford Edge was bought new in December 2014, and this was the first time I drove the car at night. I live in a rural area in northeastern pa. With no street lights. The vehicle has "projection beam headlights" and on high beam, the light is so focused to the front, that you lose sight of any road you may be trying to turn onto. You can very easily run off the road since you loose the relationship of where you are driving on the dark road. With the lights on low beam it is as if a black shade covers the top 2/3 of the windshield making it even more difficult to see the road, turning or not. It is bad enough on a somewhat level area and impossible to see more than 10 yards ahead when going downhill so that if another vehicle is approaching and you change to low beam too soon, you can't see the road or anything standing in it between yourself and the other vehicle. I can only imagine what happens in the fog and you try to drive with low beams. I returned to the dealer, explained the problem I was having, they "adjusted the headlights" ( there was little to no change in the dark). I have since taken several people for a ride in the vehicle at night to demonstrate the headlights and have been told that my description doesn't do the problem justice. I have also taken pictures from the drivers seat out the windshield to show to anyone interested. This is the most dangerous vehicle I have ever driven at night. I had aftermarket fog lights installed that help somewhat but doesn't solve the problem. I would be willing to bet that a number of single vehicle accidents at night are caused by these headlights. I did contact Ford Motor Company, explained the problem and was politely told "this is the way the lights work". I find it hard to believe that more owners living in rural areas haven't complained.

- Damascus, PA, USA

problem #1

Jul 162014

Edge

  • 800 miles
Whoever thought these ece headlights are great needs to get off the drugs. Just bought a new 2014 Ford Edge. 2 nights ago was driving on a very hilly road. As I was coming up from the bottom, the cutoff line of these things kept me from seeing two people walking in my lane. When they came into the beam, I slammed on the brakes and scared the crap out of them and me. If I end up killing anyone because I couldn't see them because of these cutoff pos's, I'll be seeing you guys in court. I highly suggest you "build american" and get these cutoff things off american cars. Give someone who wears glasses a pair that have the top half of the lenses blacked out and see how they like it. This is just a very unsafe idea. Let the europeans worry about their problems.[xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Edmond, OK, USA

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