CarComplaints.com Notes: There was plenty of hope that Ford would fix their “door ajar†warning light issue for the 2014 model year. This widespread problem has caused the previous 3 model years to stay on top of defect trend lists.
So far, the 2014 Edge doesn't share the poor reputation of prior model years.
10.0
really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,850 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.
While driving 50-55 MPH the car shuts down. Able to glide, stir/turn the car over to shoulder and put in park. Flashes SEE MANUAL and a wrench shows. Restart the car and drive. Has done this several times, laps from 2 weeks to 2 months, for last 7 months. Two service stations checked and said they can't find anything. Took car to Ford dealership and also say can't find anything wrong. I am 75yrs women and this is dangerous to be on the road!
I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times). I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are pulsating and I brought the vehicle back to my mechanic for a complete vehicle check overall which the mechanic documented: Power steering return line is rotted (cost $175). A/C condenser is leaking and needs to be replaced/recharged (cost $1050). Driveshaft issue/vibration @ 50 mph: need to remove the rear driveshaft and inspect: if needs to be replaced: $4500. Replace Front and Read brake pads/rotors/calibers ($1600)...which would be #4 for replacement. Replacement of right rear parking brake cable ($205). ** previously wrote a complaint several years ago (for the same VIN#)...this is just an update and I am requesting FORD to review and demand a recall. The 2014 Edge has been a money pit for me and it only has 69k in mileage. If there was a way I could seek reimbursement I would. I will never buy a FORD again.
Pulled out of a parking lot onto a busy street locally, car lost power and the orange wrench light came on. Would not go, all the car did was jerk and sputter. Engine did not shut off but would only coast/roll into the middle lane and managed to coast/roll into another business parking lot next door to where I pulled out from and once parked, I turned ignition off and back on. Wrench light went out and car started. No codes were apparently shown when hooked up to the machine at the car lot the next day (wrench light was still off) this is very scary and very dangerous whatever it is, it needs investigated and fixed so us Ford edge drivers can feel safe when driving. Also 1 week before this my check engine light came on, same code 3 times came up for eval, emissions ECT... Now no codes are showing since the wrench light came on Sunday and my car stopped moving.
2014 ford edge backorder prevention, identical to the recall for 2021 & 2022 edge recall for distorted or camera not available NHTSA Campaign Number: 22V151000. This recall should be expanded to include other years including 2014 edge as these vehicles are having the same issue. This happens every day and as soon as you put the vehicle into reverse.
The back up camera video is upside down. It is like this 95% of the time, occasionally it will be in the correct position. Sometimes the screen is all black, but mostly is is upside down making it very difficult to use when parking!
When the vehicle reaches up to 80,000 miles or so, you may hear a clicking or clunking in the rear when turning or ascending. Nowhere listed in the driver's manual is a power transfer unit mentioned. Obviously, the fluid in this part has to be changed every 30,000 miles. Resulting in a very expensive repair if not done so. I am being quoted $2500 for the part and installation by a ford dealer. The power transfer unit blew up, has black oil and metal fragments in it.
The contact owns a 2014 Ford Edge. The contact stated while driving 40 MPH and approaching a stop sign, she had to depress the brake pedal to the floor to stop the vehicle. The contact also stated she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired but on 11/8/2021, she began to experience the failure again. The contact took the vehicle back to local dealer, where it was diagnosed with needing the brake master cylinder to be replaced. The master cylinder was replaced 11/22/2021 but failed to fix the failure. The dealer informed the contact that the hydraulic control unit needed to be replaced. The vehicle was not repaired but was pending the repair. The manufacturer had been informed of the failure. The failure mileage was 64,800 as of 2/14/2022. The contact stated that the hydraulic control unit was not replaced and the vehicle was taken to another mechanic. The right rear caliper piston was repaired. The failure has not reoccurred.
Heat and defrost malfunction. Driver side blows cold defrost and hot on passenger side. Potentially a safety issue as there is no way to defrost driver side windshield in cold weather
While driving the wrench light will come on, vehicle will lose all power and vehicle becomes difficult to steer and brake. Once the vehicle stops vehicle needs to shut down, wait several minutes and then restarted. Once vehicle is on again the light goes out
Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle. Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021
The vehicle instrument cluster displays a "driver door ajar" warning...despite the door being fully closed. The dome lights stay on, and an "engine on" alert appears, as well. To clear it, the driver's door must be closed several times. It is occurring more and more often. The vehicle is stationary during this problem. It seems this is a rampant problem from what my research indicates...and should seemingly dictate a factory recall.
Put the car in park mode, turned off key, removed key, was exiting the vehicle and it started indicating the car was not in park. This has happened twice and both times the vehicle started moving as it was in neutral even though the key was removed and it showed in park
1.press or loosing off brakes pedal gives a knocking noise. 2. rear view camera flickers & shut off with a warning message. 3. rearview side mirrors do not work. 4. lighter plug located by middle compact towards back row does not work.
Driver door ajar warning won't go out. Doors won't lock. Battery drains. Transmission not in park warning. These warnings come on while parked and while the vehicle is moving.
I have a faulty door latch issue. When I turn my car on and start driving, the driver door ajar light won't go off and I can open my doors while driving. When I shut the car off, the lights won't go off inside the car and the car continues to ding like the door is open. This will cause my battery to go dead.
When I close my driver door, it tells me that my door is ajar. I know my door is closed so I put my car in drive and it tells me that my transmission is not in park. I know that there was an issue with the 2013 Ford Edge door latch on the driver door. I do not believe that Ford has corrected the problem. I have to close my door 3 to 4 times every time I get in my car just to make the indicator stop dinging.
The driver side door sensor/ latch is failing. Door is closed or slammed multiple times and sensor shows errors of: Door ajar, transmission not in park, engine on because it doesn't sense the door being shut. Therefore the overhead light stays on and can potentially drain battery. If continuing to drive with warning it will beep every few seconds. The doors will not automatically lock. When getting out of car and locking. It needs to be shut multiple times so light doesn't stay on and or alarm will not set.
Driver side door latch/sensor malfunction. Due to manufacture date of October 2014 my vehicle is not eligible under current recall for the latch (19N09) however my vehicle is currently at the dealership having the part replaced with out of pocket expense.
A D V E R T I S E M E N T S
- Knoxville, TN, USA