Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape accessories - exterior problems

accessories - exterior problem

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2002 Ford Escape Owner Comments

problem #2

Oct 182002

Escape 6-cyl

  • Automatic transmission
  • 500 miles


Drivers' side mirror vibrates while driving rendering it useless for safe lane changes. This problem has been "fixed" by Ford dealers three times with no remedy, the vibration continues even after "repairs."

- Westerville, OH, USA

problem #1

Jun 102002

Escape 4WD

  • miles
Driver side view mirror glass shakes and flutters when driving on highways. Driver cannot safely trust mirror for rear and side views of highway traffic on driver side of auto due to the constant shaking of the mirror. Dealer replaced entire driver side view mirror, however, the safety defect continues to persist and driver still cannot be assured of rear and side views of highway traffic on driver side. The dealer says that Ford knows there is a problem and states "normal" body vibration may cause this exciting the mirror glass. This is not a "normal" body vibration. What is normal about an engineering design defect that causes the driver side view mirror glass to shake and flutter when driving at highway speeds? Ford advises dealers (oasis report, system code 10300-body mirrors, special service message #15995) that engineering is currently investigating through the "quicker service fix (qsf) process." Ford states that additional information is expected to be released during the 3rd quarter of 2002.

- Malden, MA, USA

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