Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape accessories - interior problems

accessories - interior problem

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2002 Ford Escape Owner Comments

problem #3

Aug 202002

Escape

  • miles

A D V E R T I S E M E N T S

We drive a 2002 Ford Escape. It is driven by both my husband (bill) and myself. While driving we stopped in front of a restaurant to eat. We pulled into parking place, foot on brake to stop and car suddenly accellerated and we almost went into the restaurant window. My husband was able to hold the car back by using a lot of pressure on the brake. He then reached down and turned the key off. We have had this experience on 4 separte occassions and had the car in the garage on 6 occassions for this problem. The last time this happened was 4 weeks ago. I was driving. I pulled into a parking place, had my hand on the gear shift to put into park when the car suddenly accellerated. I was not able to put as much pressure on the brake as my husband and went into a plate glass window of a restaurant that fortunately was not open and being remodeled. I did $4,000 worth of damage to the car and the restaurant is claiming $30,000 damage to their building. Again we had it in the garage. They can find nothing wrong with it. It usually happens when your foot is on the brake. We have heard from Ford that they can do nothing about it. We are afraid to drive it as sooner or later, when it happens, someone is going to get hurt. We are just looking for a car that works properly. Other times when driving along it would accellerate on its own but then cut back. Most often when your foot is on the brake for some reason. Ford garage can find nothing wrong and Ford co. Can do nothing about it so they say.

- Mt. Pleasant, SC, USA

problem #2

Jul 042004

Escape 4WD 6-cyl

  • Automatic transmission
  • 39,300 miles
1)2002 Ford Escape died while driving. Control of the steering and brakes was lost. )this has happened on two occasions. Two different Ford service centers are unable to identify the problem. I feel this vehicle is unsafe to drive. I could be in an accident if in any traffic and am unable to recover the vehicle. 3)both Ford dealerships were unable to detect this failure on their diagnostic equipment. I contacted Ford customer relations and was told to have the car towed to the dealership next time this happens. Service department notified me there is a atsb for a PCM reprogram, but did not perform this repair because he cannot guarantee that it will fix the problem. I have all documentation from the service departments regarding these complaints and "repairs".

- Irving, TX, USA

problem #1

Jul 022002

Escape

  • Manual transmission
  • miles
Consumer stated on July 2, 2002 the vehicle was taken back to the dealer for a broken headlight and missing equipment from the vehicle, on July 23, 2002 the vehicle began experiencing stalling, brake and odometer problems, the brakes were replaced due to a flaw, the stalling and the odometer problems could not be duplicated, also there were problems with the speakers and the clutch sticking, consumer stated while the vehicle was parked, the parking brake disengaged and the vehicle rolled into a hotel.

- Washtenaw, MI, USA

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