Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
112,926 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape body / paint problems

body / paint problem

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2002 Ford Escape Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Sep 032012


  • 80,000 miles


1 - rear latch is not working properly. When it is cool outside, the latch will not open the back door. 2 - window latch has rusted causing the rear window to detach from the hinge. Not that I am bidder, but at 37K miles, the transmission blew.... I discussed this issue with both Ford and my dealership ([xxx]). both companies stated they could not help me and that it was on me to pay to correct. I explained that this was due to a lack of using proper supplies. They could not have cared less. I am hoping you can have them look into this because I would really hate to be involved in a car accident cannot use the rear as an exit.... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA

problem #4

Aug 292012


  • 94,000 miles
The contact owns a 2002 Ford Escape. The contact stated that while parked, the rear lift gate hinge fractured. The vehicle was not taken to the dealer. The contact stated the hinge part number was the same part number for the hinge being recalled under NHTSA campaign id number: 04V442000 structure:body:hatchback/liftgate:hinge and attachments. The dealer was made aware of the failure and stated the vehicle was not included in that recall. The vehicle was not repaired. The approximate failure mileage was 94,000.

- Lowell, MA, USA

problem #3

Jul 012009


  • miles
Rear fenders rusting through, paint bubbling badly.

- Toronto, 00, USA

problem #2

Aug 202008


  • 91,263 miles
Paint peeling on left side of my Ford Escape 2003.

- Hanmer, 00, USA

problem #1

Aug 012002


  • miles
While driving a piece of metal that was in the road pierced through the bottom vehicle's floorboard and rug, cutting consumer on the leg. Consumer stated dealer replaced floorboard and rug.

- Spotsylvania, VA, USA

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