Escape XLT

• 33,000 miles

I only had the vehicle for 3 months when on a road trip and the passenger front door lock jammed and wouldn't unlock making the door unusable. My mother spent the whole weekend crawling over the console to get in the passenger seat. Then I checked on the internet and found out that this was not an uncommon problem which really pissed me off because in my opinion, it should have been a recall by Ford. Then when I called the dealership and spoke to the salesman that sold the SUV to me , he claimed it to be a "fluke" and found it strange that it happened. THIS REALLY PISSED ME OFF. That's because I'd already had it in for service at least 6 times for other issues since I had bought the vehicle. I told him I wasn't an idiot and wouldn't be treated like one. The dealership agreed to give me a discount on labour, parts and service after I lost it on them. I had the actuator replaced and something with it and only 6 weeks later it jammed up again and will not open. I've dropped it off to them again and am waiting to hear from them. I wouldn't recommend anybody purchasing a Ford Escape or a Ford vehicle for that matter unless you enjoy having car problems, because that is all I've had since buying the truck.