Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape steering problems

steering problem

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2002 Ford Escape Owner Comments

problem #6

Aug 092005

Escape 4WD 6-cyl

  • Automatic transmission
  • 59,680 miles

A D V E R T I S E M E N T S

Steering started to clunk and bind on occasion. Effort would go up but it would respond when turned. It rapidly got worse where it would clunk and bind and skip a section while turning. Only three days from start to skipping while turning. Finally it was skipping and binding on every turn. Took to dealer they found rack and pinion was bad. (the car was never in an accident or taken off road.) rack was ordered and replaced.

- Orange, CT, USA

problem #5

Dec 032004

Escape 4WD 6-cyl

  • Automatic transmission
  • 60,000 miles
3 years old, 60,000 miles - transmission has completely blown. Its in the shop currently. The oil pan is leaking. The rack and pinion steering is leaking fluid.

- Broadview Hts, OH, USA

problem #4

Oct 142003

Escape 6-cyl

  • Automatic transmission
  • 18,911 miles
Check engine light came on; took vehicle into dealer; found a faulty catalytic converter monitor sensor; ordered part (10/02/03) took vehicle in again about a week later to have new sensor installed, and an engine oil leak was found; rack and pinion unit was leaking; unit was replaced, and was still found to be leaking so a third unit was installed (10/14/03).

- Gilbert, AZ, USA

problem #3

Oct 242002

Escape 4WD

  • miles

A D V E R T I S E M E N T S

Power steering leaked in Oct 2001, problem caused by failed rack and pinion steering system. Dealer replaced after having vehicle in shop for a month. In Nov 2002, the vehicle suffered a transmission failure while crossing a major intersection. Barely managed to get through the intersection without an accident. The nearest Ford dealer happened to be across the street. Took into service dept and they found that the transmission had failed and was welded together. The only service performed was rack/pinion replacement by original dealer in Oct 2001. Experts tell us that transmissions are not welded. They are bolted. Either vehicle came from factory with welded transmission (poss. Other vehicles with same problem) or original dealer damaged transmission when installing new rack/pinion system and welded the damage without reporting it to the consumer. Not happy about 2 major problems in just over a year.

- Cross Junction, VA, USA

problem #2

Jan 052002

Escape

  • miles
The power steering fluid was leaking due to rack and pinion failure. The dealer replaced the rack and pinion.

- Garden Grove, CA, USA

problem #1

Feb 052002

Escape

  • miles
Brakes and steering failed once while driving down a curvy mountain road, speed approx. 25 mph, second failure at approx 45 mph on a straight and level city road. Both times two feet had to be used on the brake pedal and with heavy steering and the vehicle was just stopped before crashing into obstacles. No warning preceeded the incidents. Three dash warning lights came on after. The dealer took the vehicle back to the dealership both times and the first time said perhaps we had more than one key on the key ring in the ignition key hole. This was noted as a potential cause of turning off the engine. This was not the case in either incident, only the ignition key was on the ring. First incident they said Ford noted the heavy key posibility and Ford engineering also recommended reprogramming the computer and a new mass air flow sensor was installed. This did not help as a few days later the same failure occurred again, almost resulting in a crash. Currently (Feb. 23, 2002) the Escape is at the dealer now after the second near crash incident as we will not drive it anymore. They say they are asking their engineering staff again what to do. This is the same source that originally said to tell us we probably had too many keys hanging from the ignition key. None has any firm answer and sources on the internet confirm this problem and Ford has no solution at this time. We would like to terminate the purchase which was done about a month ago as the vehicle is not save to drive. Both my wife, first incident, and daughter, second incident will not drive the vehicle they were so frightened and barely were able to avoid crashes. Date Feb. 23, 2002 signed eugene lally.

- Mission Viejo, CA, USA

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