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9.3
really awful- Typical Repair Cost:
- $340
- Average Mileage:
- 58,250 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- replace ignition cylinder (2 reports)
- not sure (1 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2003 Escape problem yet. Be the first!
A D V E R T I S E M E N T S
My son and I went out for BBQ and when we came out of the restaurant, the key wouldn't go into the ignition - at all. After trying various things for about 20 minutes I called our local Ford dealership to find out if it could be related to the anti-theft mechanism. The Ford adviser told me it's not related at all and they'd need to see the car. I'm a member of AAA and they dispatched a locksmith. After 45 minutes he arrives and works on it for 30 minutes only to say the springs have exploded inside and the whole cylinder needs to be replaced. He left and reported back to AAA so they would dispatch a tow truck. Ninety minutes later, in 89 degree heat, he shows up with a flat bed truck. He wants me to sign a waiver releasing him from any potential damage so he can DRAG my car onto the bed since it can't be taken out of park. I didn't do it! AAA dispatched the correct truck, two hours later, he shows up raised the front end and off to Cherokee Ford we go - 4 miles. They tow it right into a bay because all 4 of my windows were open @ 2 inches and now it was 7:30 at night. The next morning they call me to confirm that it would be $430 and because of the mileage Ford won't cover any of the repair. I called Ford's customer service and after 35 minutes, they wouldn't do anything either. I'll pay it this time, but I promise, my wife and I will NEVER buy another FORD. We've each driven one for almost 20 years and have had past issues. This is the icing on the cake.
- Bruce C., Woodstock, GA, US