This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. The contact stated while driving at various speeds, the power steering failed to operate as needed without warning. The contact stated that excessive force was needed to maneuver the vehicle. The vehicle had yet to be taken to an independent mechanic or dealer to be serviced or diagnosed for the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.
The contact own's a 2008 Ford Escape. The contact stated while driving 30 mph, the contact stated that the steering wheel felt loose. The contact stated that there was an abnormal knocking sound while making a right turn. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with a faulty steering box. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
The VIN of my 2008 Ford Escape is not having any recalls, yet some of the 2008 Ford Escape has a recall for the steering assist modular, which my Ford Escape has a faulty modular as my VIN say no recalls, $1000 part and labor is a very high price need help to fix the steering knowing we are going through financial difficulties with the pandemic it's very hard to steer and I was able to pull in a parking spot for now
The contact owns a 2008 Ford Escape. The contact stated that while stopped at a stop sign, the steering wheel would inadvertently move. The contact stated that the power steering and engine warning lights were illuminated. The contact was able to drive the vehicle to her residence. The contact stated that the vehicle was parked and upon starting the next morning the power steering failure warning light was illuminated. The contact stated that the steering wheel failed to move. The vehicle was taken to progressive auto sales (69 jewett ave, swanton, vt 05488) where the contact was advised to take the vehicle to a Ford dealer. The vehicle was not taken to a dealer for diagnosis or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
- Saint Albans City, VT, USA
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The contact called on behalf of his daughter who owns a 2008 Ford Escape. The contact stated that his daughter was driving 30 mph, when the steering wheel ceased without warning. The driver coasted the vehicle to the shoulder, turned off and restarted the vehicle however, the vehicle failed to resume normal operation. The driver drove the vehicle tp her residence. The vehicle was taken to independent mechanic where it was diagnosed that the power steering failed and needed to be repair. The vehicle was not repaired. The dealer richmond Ford West (10751 w broad St, glen allen, va 23060, (804) 273-9700) was contacted and the contact was informed that the vehicle was repaired prior to purchase. The contact mentioned NHTSA campaign number: 14V284000 (steering) as a possible solution to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
The steering wheel spins very fast if you let go of the wheel. You are not able to control it on the road. This occurs forwards or backwards. If you try to back up, and turn the wheel one way, it will not steer the correct direction and the steering wheel spins on it's own. Very dangerous. The repair shop has replaced the rack and pinion and it did not fix the problem. They are unable to determine what the issue is.
Power steering just went out, was working just fine then just all of a sudden quit working. Driving went to turn and all of a sudden it was just extremely hard to turn almost wrecked. Prior to this I was driving and turned went to accelerate and the car wouldn't go I had to pull off the side of the road and call a tow truck, the shop said the transmission went out. But no issues before this, just went out all of a sudden like the power steering now.
The contact owns a 2008 Ford Escape. The contact stated while driving 55 mph, the power steering failed with the power steering assist warning light illuminated. The contact used a code reader to diagnose the vehicle. The code displayed referenced a defective torque sensor modulator. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. Upon investigation, the contact linked the failure to NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired. The failure mileage was approximately 193,700.
Vehicle was traveling at app. 50 mph from interstate onto off-ramp. While turning, I noticed the wheel become very heavy. I put more force into the wheel, but it was if it was locked. This did not feel like a mechanical lock, such as when the vehicle is off - that generally has quite a bit of play. I stood on the kick panel and pulled the steering wheel with enough force to deform the steering wheel. It felt like it was pulling back just as hard. A screeching/hissing noise that sounded similar to a power steering whine was observed. A few feet short of going head-on into the guardrail, the wheel finally released, and the vehicle spun out. The steering was then acting fine. One mile later, the steering began to die completely. 0.5 miles later, it began to fight again. I was attempting to turn right with the dead power steering (being able to be controlled without much effort). The wheel suddenly froze up again, this time though, I turned the vehicle off and back on while in neutral. Control of the vehicle was regained, and the power steering system was dead after the flare-up. The vehicle traveled another 2 miles completely dead, but not locked up. The vehicle was parked, and I don't feel it is safe to drive. I contacted Ford of murfreesboro on 10/26/2020, who was unwilling to diagnose the safety issue without me first promising to pay $135 before tax. This is not a desired fail-safe operation, and I believe it may pose an issue with similar years of the Escape. I don't expect it to be fixed for free, but Ford needs to investigate the Escape's electric power steering to make sure this was a failure specific to this vehicle.
There is a recall, campaign number 14V284000, for the electric power steering on Ford Escapes manufactured in the Kansas plant, however for some reason my car is not included in this recall. I have had the exact problem described in the recall complaint.the steering locks up making right turns at low speed and almost caused me to have an accident. This has happened several times. I sent in a complaint previously and have not received a response. Please help me with this problem asap. Thank you !
My wife was on the freeway going 60 and she took an exit and immediately couldn't steer. The orange wrench light came on but she could still drive any speed it didn't engage limp mode.we can still drive just not steer. There is a recall for this yr for this torque sensor, but its not showing up for our VIN #.
While my wife was beginning to back out of the driveway, T he steering locked up, and she pulled it into the garage and stopped and was afraid to drive, because you cannot steer the vehicle at all.
The electric assisted power steering is locking up causing a severely dangerous driving condition. I believe after having done some research on the issue, this appears to be a prominent issue and this vehicle need to be included in the Ford / NHTSA recall. This issue happened while the vehicle was in motion, normal operating temperature and conditions on city streets.
The contact owns a 2008 Ford Escape. The contact stated that the power steering assist warning light illuminated and the steering became difficult to turn while pulling into a driveway and while reversing out of the driveway. The contact stated that a family friend drove the vehicle to an independent mechanic and the vehicle was diagnosed and dtc code: B2278 (steering shaft torque sensor) was retrieved. The contact was informed that the steering shaft torque sensor needed to be replaced. The contact also mentioned that the vehicle was towed to a second independent mechanic and was informed that the software needed to reprogram the vehicle was available at the local Ford dealer. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure but, offered no assistance. The failure mileage was approximately 92,000.
I'm scared to drive my car. Sometimes the wheel locks when I'm driving, also the wheel shakes like I'm on a rollercoaster. I can't drive over 20 mph because the wheel starts to shake even more
Electric power steering went out. I did some research and there was a recall on my car. It was built at the same Kansas plant where they were recalled but I called Ford and let them know and they denied any recall.
A D V E R T I S E M E N T S
- Fresno, CA, USA