This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Escape. The contact stated that the power steering malfunctioned when she tried to cold start the vehicle. The contact stated that the steering became difficult to maneuver. The dealer hight Ford, Inc. (242 madison ave, skowhegan, me 04976) was contacted and informed the contact that the vehicle was not subjected to a recall. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was unknown.
Ford previously issued recall 14S05 for electric power assist system issue with a first step "software update" for the pscm. My dealer performed this update even though no error codes were showing. Now the torque sensor is failing and Ford will not do anything to correct/assist with the issue. This is a known issue with this recall and Ford will not acknowlege. Just a generic, "take to a dealership for diagnosis and repair and keep receipts in case recall happens again.
2008 Escape XLT has electronic assisted steering - not hydraulic fluid. The power steering stopped working and now acts as manual steering which needs more muscle power. It is doable but more difficult when parking. Maybe a bad eas sensor as others report.
I was driving trying tu turn into intersection and my steering wheel stopped, don't let me control no more.. almost crashed.. then and message pop up on my dashboard says ' power steering assist fault' have to take to the shop, but was so scared just imagine if where driving on the freeway omg
Recalled other models identical to mine for the exact issue I am having with the airbag clock spring; however, did not recall mine for some reason. Car has 99.7K miles I am absolutely furious nothing has been done about this issue for select cars while others have been corrected. The dealership my car was taken to was too incompetent to repair the issue.(cactus jacks)
- Tucson, AZ, USA
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The contact owns a 2008 Ford Escape. The contact stated that while driving at highway speed the power steering became inoperable. The vehicle required extra effort to maneuver. The vehicle was taken to (lilliston Ford, 833 N delsea dr, vineland, NJ 08360, (856) 272-5950) who diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number 14V284000 (steering). The manufacturer was contacted and informed of the failure and a case was opened. The approximate failure mileage was 150,000.
On 1/9/20 the car had its last dangerous malfunction of so many sense I purchased the vehicle from a dealership 10/18. The car was parked in a beach parking lot. As my son was getting ready to leave the parking lot he turned car on put car in drive slightly stepped on gas to begin pulling out and the car surged and accelerated full speed by itself. He lost all steering and had no breaks. He had absolutely no control of the vehicle. It went full speed into a parked car about 15 ft away! both cars were totaled. All 3 people involved were injured. There was 2 people in parked car and my son who was burrowing my car. Previous to this accident the Escape has had so many dangerous malfunctions. Some being total steering loss while I was driving 45mph.car was towed and fixed covered by factory recall. Another shock snapped and punctured my fuel tank. My mechanic said I dodged death by driving. He said car was a ticking bomb. Ive replaced 2 ABS sensors at different times because they failed and caused break pedel to vibrate and made it very hard to stop. Another wheel bearing and wheel compartment due to total rust and corrosion of under body. All these things happened in only a little over a year sense purchasing this vehicle from mid cape moters for 6000$ in October.
The contact owns a 2008 Ford Escape. The contact stated that while driving at 25 mph, the power steering assist warning light illuminated and the steering became difficult to maneuver. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the steering rotation sensor needed to be replaced. The vehicle was not repaired. Sam galloway Ford Lincoln located at 1800 boy scout dr, fort myers, fl 33907, (888) 699-0916, was contacted and was informed of the failure. The contact stated the vehicle was repaired in 2014 under NHTSA campaign number: 14V284000 (steering) however, the failure recurred. The manufacturer was not contacted or informed of the failure. The failure mileage was 142,000.
The contact owns a 2008 Ford Escape. When the vehicle was started, the steering was firm and required extra effort to maneuver. There was no warning indicator illuminated. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering); however, the failure recurred. Camelback Ford (located at 1330 E camelback rd, phoenix, AZ 85014, (602) 635-7551) was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 214,000.
The contact owns a 2008 Ford Escape. While the contact was turning into her driveway, the power steering assist warning indicator illuminated and the steering seized. The contact stated that the vehicle was turned off and on; however, the failure continued. The vehicle was towed to an independent mechanic who diagnosed that an unknown steering component needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred. An unknown dealer was contacted and informed of the failure. The contact was concerned that the failure was due to NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
We were traveling down the freeway at approximately 8:50 pm pst when the power steering went out and the following error message appeared on the dashboard display: 'power steering assist fault'. we were able to safely leave the road, but steering the vehicle is very difficult.
The contact owns a 2008 Ford Escape. While driving approximately 10 mph, the steering wheel shook and became very difficult to turn in either direction. The vehicle was taken to bob wondries Ford (400 S. atlantic blvd, alhamra, ca) where it was diagnosed that the power steering control module was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced per NHTSA campaign number: 14V284000 (steering); however, the failure continued. The manufacturer was notified and provided case number: [xxx]. the failure mileage was 107,000. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
Steering wheel had been intermittently vibrating for a few weeks, then message 'steering power assist failure' message appeared when car started after being parked all day. Power steering is gone. This vehicle has supposedly had this repaired as part of the 2014 recall.
Power steering failure. This was a recall in 2014, previous owner had the pcsm re-programmed and this was considered taking care of the recall. The power steering motor and torque sensor were the issue. It has failed and Ford will not cover this $2200 repair.
The power steering is no longer working. The steering torque angle sensor went out unexpectedly and I have found out that this is a common issue for these vehicles. Luckily I was only parked and had just turned on my vehicle when this happened but I'm sure others have not been so lucky as I was reading that many people have the steering go in and out as the part is breaking.
Having problems with the power steering sensors. Steering to make an a lot of clicking noise and vibrations. Looking at youtube videos and I've seen a couple where they said that they were paid back because of a recall on this issue with the rack and pinion steering. Looks like the average price just for the part is about 750 and with labor it's about 1500. Why isn't this re-called my steering wheel keeps locking up and doing crazy stuff but there's no recall that I can fine but why are people telling me that they got money back? seems to be a big issue with the front end of these cars also but I'm concerned about this power steering not working very well
The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the steering ability became very difficult. There were no warning indicators illuminated. The vehicle was driven to an independent mechanic where it was determined that the steering rack failed and needed replacement. The contact also mentioned that the vehicle had a software patch downloaded in 2014 to correct a potential failure by webb Ford (9809 indianapolis blvd, highland, in 46322). The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,600.
Came out of pet smart started my car went to back up and had no power streeing. Checked under the hood and found no power streeing pump or no belt. Called my mechanic, had to drive 3.5 miles with no power streeing, diagnose the sensor. Mechanic put the sensor and the streeing turn to the right. Meaning the streeing needs to be change and the only way to find that out is to performed the steps. That senior cost $219 which is useless if it turns to the right. Luckily the mechanic said get one from the salvage yard. That cost was $299 for the complete steering. The charge for the labor was $450. This should of been recalled because the power steering sensor so I hope this will be included in the recall for power streering. The vehicle was stationary.
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- Wellington, ME, USA