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9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,113 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Escape body / paint problems

body / paint problem

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2009 Ford Escape Owner Comments

problem #1

Jul 132009

Escape

  • 1,113 miles

A D V E R T I S E M E N T S

2009 Ford Escape (rental car) I received this new rental car from a major rental car company at the seattle/Tacoma airport with only with 83 miles on the odometer. I rented the car on approximately 7-7-09. On 7-13-09, with approximately 1,100 miles on it, the front (passenger side) wheel separated from the lower control arm (I believe that is what it is called). I do know it came off the spindle. My wife and children were on vacation with me when the incident occurred. I had exited the highway and near the end of the exit lane, I was driving around a sharp, left hand, banked, hairpin corner that crosses over the highway. The exit lane was extremely long and I believe I was going about 20-25 miles per hour, when the wheel separated halfway through the hairpin turn. I heard a clunk clunk and the tire skidding. It was hard to keep the Ford Escape from leaving the roadway on the right, but because of my low speed, I was able to move over to the shoulder under control. I am extremely thankful the wheel did not separate from the chassis when we were traveling at 70 mph on the highway. There were no injuries and no damage to the fender or fender well and from what I could see no damage to the wheel. It looked like a bolt was missing from the collar (I don't know what you call it) that surrounds the spindle. Don't these bolts have cotter pins? the tire went flat after three hours. The policeman asked me if I had run over something. I didn't think so, but we walked the roadway before the skidmarks anyway. Neither the policeman nor I found anything. I never abused the rental car. I have pictures.

- Aurora, CO, USA

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