This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First steering column locked with less then 65,000 miles. Now power train wrench light warning popped on less then 80,000 miles. Throttle body issue forcing car into limp mode leaving driver in danger on the road
Subject vehicle is a 2009 Ford Escape with 74,123 miles. Driving the vehicle the lower control arm separated from the front frame otherwise known as the engine cradle or subframe. The failure is identical to the subframe failures on the 2001 - 2004 Ford Escapes currently under recall. The failure was immediate with no prior warning. The vehicle exhibited loss of steering control, wheel lock up from the front tire contacting the back of the wheel opening, and loss of transmission engagement from cv joint separation. In my opinion, whatever PCA actions or quality root cause was identified by Ford Motor Company during the prior recall investigation isolating the condition to 2001 - 2004 Escapes was either incomplete or inaccurate. This is supported by the same failure occurring in Escapes outside of that model year window. No mechanism was added after the 2004 Escapes were produced to prevent this failure from occurring. Images attached show the failure that was experienced. I was unable to obtain a good used frame locally that did not exhibit signs of corrosion with perforation present or starting. This further supports the failure mode is beyond the scope of the initial recall. The recall should be expanded to prevent future accidents that could have the potential for injury or death.
Subject vehicle was a 2009 Ford Escape with 74,123 miles. Driving the vehicle the front passenger lower control arm separated from the k-frame/cradle causing the vehicle to lose control. Loss of steering was experienced as well as tire lock up from the front tire lodging against the back of the fender. The CV shaft also separated during the failure resulting in loss of transmission engagement. There was no warning prior to the event, the failure was sudden and immediate. The loss of vehicle control was extreme. Failure is identical to RCRIT-14V165-9596 for the 01-04 Escapes. The reason the recall was only isolated to the 01-04 Escapes is unknown. In my opinion, whatever PCA actions or supplier related issues identified by Ford Motor Company during the prior recall investigation to support the recall only affecting 01-04 model years was either incomplete or inaccurate. The frame rust through condition extends beyond the model years listed in the recall and was not resolved as shown by subsequent failures on vehicles outside of the recall model year window. No mechanism was put in place to prevent the control arm separation in the later model year Escapes to prevent the same safety issue from occurring. I was unable to obtain a front cradle from a local salvage yard that did not exhibit perforation present or starting supporting this condition is occurring on all model year Escapes from 2001 to 2012 in corrosion prone areas. The recall should be extended to all model years involved to prevent potential accidents.
I suddenly lost power while driving on city streets and had the check engine light and wrench light come on. Upon researching the issue it was found to most likely be a faulty throttle body. Also I can not drive on the freeway for more than 5-10 minutes at 60 mph before it starts to shimmy and become unsafe to drive.
- Pomona, CA, USA
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While driving my 2009 Ford Escape it began to slow down. I pressed the accelerator even more, but the car came to a complete halt and the lights on the dashboard all turned on. I braked, place it to parking and turned the engine off. I restart the car and was able to drive away. This has occurred 4 times already in the past 2 months. Each time this has occurred, I've been driving less than 40 mph. I've taken the car to the shop to get scanned and nothing has been detected.
ABS system failed brake pedal went floor. $2200 to replace. 48172 miles. 43540 miles ft car lurched at stop. Replaced purge valve$388. Axle seal leak. 38807 miles. $410. Transmission went out at 16271 miles. Rebuild trans $3148 miles covered under extended warranty.
When I accelerate my wheel feels like it's slipping and grinding and when I apply the brakes hard they seem to not want to stop keeping my ABS on I feel the grinding and brake issue coming from the front wheel. When I step on the gas the front wheel hops and doesn't get traction wants to constantly slip and when I stop in snow the brakes lock up in front and ABS stays on for a bit might be gear drive or bearing it's getting bad. This happens when I have to give a lot of gas to go and the ABS when I need to really stop. This started a couple months after I financed it through genthe Chevrolet but I work many hours and it has to be fixed before I end up stranded or in an accident. When I first test drove it it was acting up I told the salesman dave teska he told me it was fixed but he must of doped it like the interior it looked new when I bought it now it has stain spots and looks dirty I found out it was a Ford fabric problem and they can't do anything. I'll never buy another vehicle again from genthe.
While driving on the interstate in July of 2017, the car suddenly lost power steering and lost speed. We were barely able to get off on the shoulder and cut the car off. When we started up the car again, everything was back to normal. However, this happened 2 or 3 times in the next couple of days. I called Ford Motor Co. To report the problem, and they opened case #cas-12676591. I found a recall notice on this problem dated 09/03/2010, recall #10E043000 and another recall notice #14S05/NHTSA recall 14V-284 dated July 2014. However, Ford Motor Co. Refused to repair the problem telling me it was a different manufacturer. My complaint is that the problem was identical to the recall regardless of the manufacturer. It cost us $1,868.04 to repair the vehicle. Then it happened again in July of 2019, and cost us another $776.60 to repair. I would have filed this complaint sooner but just found out how to register a complaint with the NHTSA.
Highway speeds. Wrench light comes on and vehicle loses all power/throttle response. Pull off road, put vehicle in park, restart and computer seems to reset. Had been 1-2 times per year over the last couple of years and struggled to diagnose problem. Happened 8 times in 150 mile trip today.
When I was headed to drop my daughter off I was driving down a street that has speed bumps which I usually don't have any problems. Until this morning (08/08/2019) when my power steering kicked off and I had to physically turn my wheel. I saw the their was a recall for 2009 Ford Escapes and I was wondering if mine was one of them.
I was driving my car to work in a busy intersection the car lost the ability to move but not the power car came to a stop shut off car and it started but was riding rough. This happened two more times on my way home. Was almost rear ended. My brother who has been a certified mechanic for thirty yeas diagnosed the car and it said throttle body valve stuck open.I did not get hurt but if I had been on a highway or in faster traffic I could have. I think others should be warned. I have never received anything from monaco Ford in glastonbury where I bought the car the and my address is the same as when I bought it new. My brother is replacing the part for me.
During operation vehicle lost ability to accelerate, all other functions still existed. Yellow service ranch appeared on dash had to pull over and put car in park, I don't was very rough turn engine off. After starting car back up all lights were gone, able to drive again. This has now occurred more than 20 times. We have replaced both oxygen sensors, the purge canister and the catalytic converter. Still having the same issue. When this happens on large highways or a multilane interstate it becomes a very dangerous situation.
I was driving down the highway and suddenly no power was going to the wheels when I stepped on the gas pedal. The car proceeded to slowdown and once pulled over to the side of the road it wouldn't send any power to the front or back wheel but would rev the engine, even though I was in drive. I tried this in reverse as well but still nothing.
Vehicle stalls/shuts off randomly while in motion driving. This has happened several times while on side streets and on the highway. Recently happened twice within 30 minutes. Extremely dangerous.
While driving on freeway at 70mph, wrench light and check engine light came on and car suddenly slowed to 40mph. This happened twice in a week. The trouble code shows P2112. Dealer says that my VIN is not covered by the consumer satisfaction program 13N03, but I have experienced the same problem. Dealer says etb must be replaced. I will have to pay for it.
Steering wheel started to shake when stopped, with brake pedal depressed. A few hundred miles later lost power steering.also transmission downshifts hard, also noticeable clunk when shifting from park to reverse.
2009 Ford Escape. Consumer writes in regards to bad throttle bodies. The consumer stated throttle body failed at 62,338 miles and again 14 months later at 75,927.
The contact owns a 2009 Ford Escape. The contact stated that the speedometer, fuel gauge, and steering column seized while the vehicle was driven 45 mph. The vehicle was taken to an independent mechanic where the alternator was replaced. The contact also stated that the alternator warning indicator illuminated. The failure recurred. Northgate Ford (8940 colerain ave, cincinnati, oh) was contacted and diagnosed that the steering control module, instrument cluster module, and torque sensor software were reset. The manufacturer was contacted and stated that they would not offer any additional repairs, and the expense of the next failure would be at the owner's expense. The failure mileage was 156,000.
A D V E R T I S E M E N T S
- Folcroft, PA, USA