This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering has become very difficult to do it feels like the steering wheel binds up before it was on and off now however it has become to hard to maneuver the truck the steering is to hard to do. While the truck is in motion.
I was driving down the road and came to a stop, my car died. It has been doing this for several months now along with a new development of my steering column shaking. I put the car in neutral to start it back up and it would not crank over did this several times and then it started. I was on a busy road trying to turn left and all of a sudden I had no power steering. The power steering assist said failure. Drove to work about 10 more miles with no power steering in a busy town, not fun. The low tire sensor is on as well, I have had it checked out and nothing is wrong with tires, they are at the proper amount of psi. This is my only vehicle and I am glad I did not have my children in the vehicle with me. This is very dangerous to have done to you while driving. I have had my battery and cylinoid and starter checked and they are fine, but my car repeatedly dies at a stop sign, and when I am slowing down or even when I am trying to pull into a driveway. These two things need to be fixed before someone gets hurt. I don't feel as if I should have to pay for these things since they are electrical and should be put on the recall list. I bought this car last year in hopes of not having to put alot of money into it and to have for a while. It looks like I am going to have to put alot of money into it or may have to buy a different car so I know my children are safe.
So about 3 days ago I got a light on my dashboard it said something like ' power steering assist failure' nothing happened at that time my steering wheel kept shaking for a couple days after that yesterday when I tried to drive my car I couldn't the steering wheel was so stiff and I got that warning again I checked for a hose or something the fuel was stocked up for power steering. My steering wheel can't be moved at all.
The contact's daughter owns a 2009 Ford Escape. The contact stated while she was driving approximately 35 mph, when the steering wheel began to jerk. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The VIN was associated with NHTSA campaign number: 14V284000 (steering). The failure mileage was 205,729.
I was driving on a city street, I turned right at a light and the power steering went completely out with no warning, absolutely no power steering as I was turning through the intersection. I had to slow down to almost a crawl in order to make the turn to keep from crashing into oncoming traffic. It took all my strencth to turn the wheel but was able to make the turn without the power steering. I pulled into a parking lot to have my wife come and get me and had my car towed to the mechanic. I looked online to see if there was a recall notice but all I found was several complaints concerning the same situation that happened to me. I always take care of my vehicle, this should never have happened. There was absolutely no warning, I'm lucky I wasn't on the highway or got into an accident. This should be covered under a safety recall. The mechanic also informed me that there is no recall for this. I expect an immediate solution to have my concerns addressed and to have this fixed free of cost to me.
- Lebanon, TN, USA
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My steering wheel began to shake about a week and a half ago. Last night as pulling out my drive way my steering wheel was very hard to turn. O pulled back into my drive and noticed on the dash it read power assist failure. Before this my dash would blink out and I would have to tap it so it will come back on. When it does all the dials would go back into sync. The bad part is if you are not noticing your dash and park and turn off the car it wouldn't crank back up. My tire pressure sensor is on I had it checked and no one and find out which sensor it is. My oil change light want go out even after many oil changes. The company that does my oil change are not able to reset. This has been going on for a year and a half. Until last night when the power assist failure popped up. Please help and assist my vehicle was paid off 5 months ago. I really don't want to purchase another vehicle but I will if I really have to. I like my Ford Escape.
The power steering on this 2009 Ford Escape stopped working. It was taken to a Ford dealer and they reprogrammed it and it worked for a short period of time. It then stopped working again. There is a recall on the issue (NHTSA campaign id number : 14V284000) and my vehicle is included in the date range of affected vehicle. When I enter my VIN number it says I have 0 unrepaired recalls. What happens if a vehicle has been fixed by a recall and then it fails again" shouldn't there be a fix to that fix" Ford couldn't even tell me, when I talked to their customer service, if it had been fixed under that recall by a previous (only 1) owner.
While my daughter was driving our 2009 Escape limited on the expressway at 70 mph, the steering assist failed without warning causing her to almost crash. After getting the car pulled over to the side of the road she had to restart it and the steering assist began working again. This has happened now on multiple occasions and is dangerous to both the individuals in the vehicle and anyone else on the road. Ford needs to alert drivers of these vehicles of this issue before they hurt or kill someone. When I enter her VIN number it shows no recall. If this was a safety issue and an recall in 2011 why is it not an issue today. I have a daughter currently stranded at her work because her steering wheel will not turn as I type this report.
I was driving on a city street, I turned left at a light as I should, the power steering went completely out with no warning, absolutely no power steering as I was turning through the intersection. I was going much slower than 25 mph speed limit, since I was turning. I almost crashed into a curb\street sign, but was able to turn the wheel with all my strength to make it turn without the power steering. I always take care of my vehicle, this should never have happened. There was absolutely no warning, I'm lucky I wasn't on the highway or got into an accident. This should be covered under a safety recall. I expect an immediate solution.
As I was driving down the road, I applied my brakes and prepared to take a right hand turn into a business parking lot. As I performed the turn, the dashboard message center displayed "power steering assist fault" and the vehicle became extremely difficult to turn/steer. A vehicle was waiting to leave the parking lot I was entering. Due to the power steering failing, I almost collided with the other vehicle.
So today on 12/27/2020 I was house sitiing for a friend and while checking pulling down the street to the house my sensor came on alerting me of a power steering fault and a maintenance light came on. After noticing this I parked the car in my friends driveway finished his requests and headed back to the car. When I entered my car to pull out of the driveway I felt it was extremely difficult to turn the wheel of my car and having troubles steering. At this point I cancelled my other plans and drove the car home and parked it after experiencing extreme difficulty driving the car and trying to turn the vehicle. I after taking it home checked the power steering fluid container to see if it was low to which it was not and checked the pipes to see if the car maybe was leaking for a pipe maybe rupturing which I did not find anything. I found online there was a recall for my vehicle but did the search for the VIN number and found my car never received it in the mail and the car was never serviced for this issue. So I am not really sure what is wrong and hopefully hope I don't need to pay 1600 dollars to fix the power steering hopefully.
My steering column started lock up about 2 months ago. It happening more often now. I have to turn the engine off and it reset itself. I was told by mechanic that is is the steering column and would have to fix by dealership because they have the special tools. I also searched Y-tube and their was recall on the power steering sensor back in 2009 through 2011- I did not purchase this truck until 2016. This is dangerous and can cause an accident. I should not have to pay for repair, when it was not fixed accordingly during the recall. I see there has been several of these complaints over last 3 months. I used this car to travel out of town, but thank goodness it start happening in city street. This is a accident awaiting to happen.
While driving down a road at 45 mph, the "power steering sensor fault" light came on the dashboard. I was able to make it to work safely, however, once I attempted to start the vehicle again, I noticed a loss of steering. There have been a previous recall on this very issue, yet my VIN number on the car was not under the recall list. Had the loss of steering occur while driving, I would've caused an accident. There are many curved roads where I live in Florida. Another recall needs to happen before someone gets seriously injured. Please look into this. I have only owned the car for a month.
The contact owns a 2009 Ford Escape. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 140,000.
The contact owns a 2009 Ford Escape. The contact stated that while the vehicle was parked, an unknown warning light illuminated and the vehicle became difficult to steer. Roadside assistance was contacted and towed the vehicle to greenway Ford (9001 E colonial dr, orlando, fl 32817, (888) 984-4895) to be diagnosed. The contact was informed that the power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure however, offered no assistance. The approximate failure mileage was 175,000.
Power steering intermittently not working when car is started and operated. There is recall 14S05 out for this problem for Escapes built in the Kansas City plant which this one was. Obviously my vehicle should have been part of the recall.
While driving the steering wheel locks up where I cannot steer the vehicle. I have to pull over and then turn it off, restart the car to continue. It happens quite often. It happens both going straight and making a turn. It seems like it happens when I'm slowing down or coming to a stop. It happened many times. I will list the last time it happened. I haven't driven it since.
The contact owns a 2009 Ford Escape. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the power steering sensor needed to be replaced. The contact called local dealer dorian Ford (35900 gratiot ave, clinton twp, mi 48035: (586) 792-4100) and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was approximately 150,000.
A D V E R T I S E M E N T S
- Chicago, IL, USA