Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Escape windows / windshield problems

windows / windshield problem

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2009 Ford Escape Owner Comments

problem #2

Jun 032013

Escape 6-cyl

  • 58,000 miles


As I was driving, the accelerator pedal suddenly stopped responding and the wrench and check engine lights came on. I was able to pull over and put on the hazard lights. After turning the engine off and restarting, the accelerator pedal responded again and I was able to drive for a short while before it failed again. This was very dangerous. I repeated this cycle until I was able to get the car to the dealership, where I was notified that the codes indicated a faulty throttle body. The dealership has advised the part is on backorder and won't be available for at least two weeks, which means I won't be able to drive the car (the extended warranty does not provide a rental due to backordered parts). This is now very inconvenient. Please note that the transmission was already completely replaced on this vehicle at around 30K miles, along with a failed power window motor, rear glass hatch seals, etc.

- New Orleans, LA, USA

problem #1

Jul 122012


  • 44,000 miles
My Ford Escape is a 2009, 3 year old car with regular maintenance checks. On July 12th, I opened and closed the driver door and the window slid down. Once taken to get diagnosed, I was told the regular cable had gone out. I had it fixed and was on my way. On July 16th, just 4 days after, I was picking up dry cleaning, I put clothes in the back seat, and once the door was closed, same thing happened, window slowly slid down. No opening/closing windows to provoke it. I was told once again it was the regulator cable and needed to be replaced. Both problems exactly the same, within 4 days of each other. All mechanics and service reps told me it was very unusual that the regulator go out on such a new car. Called Ford corporate and was unable to get assistance to pay for this defect. How can a 3 year old car with no extreme use of the power windows be capable of such problems? the car is defective and Ford should've paid for the repair.

- Dallas, TX, USA

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