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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
57,480 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Escape body / paint problems

body / paint problem

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2010 Ford Escape Owner Comments (Page 1 of 2)

problem #27

Jul 032016


  • 59,447 miles


My vehicle was parked and I was loading my cargo area. As I closed my lift gate, the rear glass exploded. There was nothing that could have poked the glass to shatter it. The broken glass covered me and actually, somehow managed to send shards in front of my front bumper. Thank goodness there was no one else within 10 feet of my vehicle.

- La Vista, NE, USA

problem #26

Mar 302016


  • 79,180 miles
Driver side rear window would close, an hour later the rear lift gate would not open. There is no way to open the lift gate from inside car, if we were in an accident and needed to get out through the back.

- Long Beach, CA, USA

problem #25

Jan 082016


  • 65,500 miles
One day closed the rear hatch glass and the hinge holding the glass in place fell apart due to corrosion. Now the window is barely hanging on only with the help of the latch locking it in place. Not a sufficient amount of anti-corrosive used on the metal to protect it. Now have to drive around with it barely hanging on until the replaces parts I ordered come in because they could only be found on the internet. Also too the weatherstripping around the window is not plush enough I think to protect the inside from water damage which also lead to the whole liftgate failing to open anymore. I feel Ford should take responsibility for the poor craftsmanship they did when first building the car. And I know I'm not the only one with this problem but I'm sure others fail to report it to the proper Agency.

- Brick, NJ, USA

problem #24

Oct 012014


  • 40,000 miles


From the time we first bought the Escape (new) the battery light has came on at random times. We have taken in and dealer said there is not an electrical problem. When we drive the car and have the heat or air on it will randomly turn off and then a minute later come back on full blast. I also have rust under wheel wells that Ford said they would not cover because it did not preferate the body but is clearly creeping up the uouside of the rear quarter panel as well. I have seen this on many of the same year Escapes. When I pushed for results they opened an investigation then came back and said they would split the cost with me which I believe should be fully covered since it was still under the 5 year unlimited mileage body coverage. Also, my wife was driving the vehicle last week and it randomly stalled on her causing her to pull off the road. Safety is becoming a concern. Not pleased with results given.

- North Royalton, OH, USA

problem #23

Dec 202015


  • 50,000 miles
When closing the back hatch of my 2010 Escape, the back window exploded.

- Herndon, VA, USA

problem #22

Oct 042015


  • 89,000 miles
Right rear window suddenly dropped down and does not work. We were told that the "cable burned out." A few months later the front passenger window, did the exact same thing. Vehicle was parked both times. Stationary.

- Baton Rouge, LA, USA

problem #21

Aug 012015


  • 110,000 miles


The tail gate and rear passenger door have extensive rust. The tail gate has rusted to the point where it cannot be repaired according to the local Ford body shop.

- Brighton, MI, USA

problem #20

Aug 272015


  • miles
When a driver was travelling down the highway, the hood flew up on this vehicle that we use for a company vehicle. This also happened to another Ford Escape the company has, year 2006, that I also filed a complain on as it is a major safety issue with no current recall.

- Lincoln, NE, USA

problem #19

Mar 222015

Escape 4-cyl

  • 113,300 miles
When closing the rear hatch on my 2010 Ford Escape, the rear window exploded leaving glass shards throughout my driveway and out into the street. There was nothing blocking the closure and normal force was used to close the hatch.

- Issaquah, WA, USA

problem #18

Aug 292012

Escape 6-cyl

  • 37,705 miles
Liftgate would not open. I was told it was not covered and I had to pay $278 to the dealer. Now I see there is a service bulletin covering this problem, for this year car; but my VIN was not covered, according to Ford the day I had it repaired.

- Helotes, TX, USA

problem #17

Sep 022013


  • 56,000 miles


I was cruising at a low speed on a warm day when I heard a loud explosion, the left rear window exploded.

- Tumwater, WA, USA

problem #16

Feb 072014

Escape 6-cyl

  • 14,450 miles
I was pulling into a parking spot at a cvs pharmacy, about to put my car in park when it surged forward and into the doors of the store. I was not injured but mortified that I could have killed someone. When I received the recall notice I took my vehicle to five star Ford in plano, tx. Today, I had my state inspection yesterday and asked if they could pull up the trouble codes on my computer. The manager told me that the shop's computer couldn't but he had his own code reader that would show the complete record. He did and told me it was erased and there was nothing on it. Five star Ford in plano is the only place my car has been to that could possibly do this since the accident. I asked them at that time if I could get a transcript from the computer but they said they couldn't do it.

- Dallas, TX, USA

problem #15

Jan 262011

Escape 6-cyl

  • 2,900 miles
I had just turned left under an underpas and was in the middle lane under an overpass I remember thinking "wow. This is apowerful engine." A car was coming in front of me and when I brake it did not slow down and I hit the car and that's all I remember when I came too the horn was blowing and two people were pounding on my windows and my emergency bag had deployed, I was released. They gave me first aid until the ambulance came, treated me and took me to the emergency room. The other driver was not injured. They kept me overnight. I believe because I had a concussion. I was very confused. They kept me overnight and went home the next day. The damage to my vehicle was in access of $16,000.

- Dallas, TX, USA

problem #14

Jun 122014


  • 69,000 miles
The rear windshield exploded while I was parked. I was behind the car and was showered with glass as were my personal items in the back of the car.

- Yakima , WA, USA

problem #13

Apr 242014

Escape 6-cyl

  • 68,000 miles
When I closed my hatchback the rear window shattered and glass flew everywhere. I had a couple cuts on my hands from the glass falling.

- Mt.Morris, MI, USA

problem #12

Dec 122013


  • 120,000 miles
The contact owns a 2010 Ford Escape. The contact stated that the rear door hatch would not open. The vehicle was diagnosed taken to the dealer, who stated that the rear hatch actuator switch had failed. The manufacturer was informed of the defect. The VIN was not available. The failure mileage was 120,000.

- Forbestown, CA, USA

problem #11

Dec 302013

Escape 6-cyl

  • 84,550 miles
8 am removing packages from rear of Escape. Upon simply closing the hatch door, the glass shattered to bits. I have opened and closed that hatch door dozens of times. It closes well. No need to slam. Shocks balance well. I checked the web and found many similar occurrences. I immediately recorded (camera) the aftermath with the hopes that Ford may come to the pump. I had the car fixed at the dealer $1200 out of pocket. Ford Canada will not even acknowledge the NHTSA #10039131 tsb 10-22-10 per phone call to Ford help line.

- Windsor Ontario Canada, MI, USA

problem #10

Dec 242013


  • 57,000 miles
On Dec 24th we were loading up gifts into our trunk. I closed the trunk boom the back rear window blew out. Now it will cost me close to 500$ to fix this should of never happened. I know many complaints have been made about this. Thanks.

- Fairview Park, OH, USA

problem #9

May 012013


  • 75,000 miles
The rear gate will not open. The lock will not respond to the power unlock or remote and there is no way to get it open. There is no alternative way to open the rear gate and could be a problem in an accident. I have read multiple complaints on line from other Escape owners, this seems to be a reoccuring issue with these vehicles, but is not a recall, and often times they don't know how to fix it.

- Blandford, MA, USA

problem #8

Jun 182013

Escape 6-cyl

  • 60,000 miles
2010 Ford Escape bought new and taken back to dealership as the vehicle jumps forward. Dealership could not find problem. Within last two weeks vehicle is losing gas pedal power while driving. The vehicle does not stall. If you apply the gas the vehicle jumps forward. The computer code is P2112. Vehicle was surging forward when a dog ran across the road. Couldn't control vehicle. Very busy road and trying to get out of the way. Bumper had to be repaired and car is still losing power and surging when you apply gas.

- Whitehall, PA, USA

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