This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he would have to pump the brakes and engage the ABS to stop the vehicle. The contact had taken the vehicle to several dealers where he had the brake lines bled, the master cylinder replaced, and the hydraulic control unit replaced. Despite the multiple repairs, the contact stated that extra brake travel time was needed to stop the vehicle. The manufacturer had been notified of the failure and informed him that they could not determine the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2010 Ford Escape. The contact stated while driving 40 mph, she had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to local dealer bayway Lincoln located at 12333 gulf fwy, houston, tx 77034, (281) 929-6500, where it was diagnosed with needing to flush the brake assembly and have unknown parts replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to the same dealer and the contact was informed that the hydraulic control unit needed to be replaced. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V904000 (service brakes, hydraulic), however the VIN was not included. The manufacturer had been informed of failure. The failure mileage was 120,000.
Multiple noises started to occur. The first was a cracking noise when accelerating, second came a clicking noise while braking and then a howling sound. The crackling noise has yet to be discovered, the clicking was the drive shaft and rotors. The howling noise is supposedly the transfer case. Additionally, the gears do not seem to catch between 50-65mph.
Brakes went out and we almost hit someone but we didn't. brake system failure message appeared when it happened but no warning before. Turned off car then turned on and brakes seem to be working now intermittently. Ford Escape 2010. Hybrid with only 21000 highway miles. Just had the 20000 check at the dealer 2 weeks ago and we were told brakes were fine. I can't believe there had not been a recall since many other owners online seemed to have had the same problem. We. could have been in a serious accident. Thank goodness no one got hurt. Taking it to the dealer tomorrow morning.
2010 Ford Escape. Consumer states vehicle has a fast idle speed, ignition key lock problem and a soft brake problem. The consumer requested to have the idle speed lowered to 500 RPM. The dealer stated that could not be done because the idle was set at the factory. The consumer stated the vehicle would roll forward and backwards due to the fast idle speed. He almost hit the back of a building because the vehicle rolled back when he started the vehicle in reverse. The key was difficult to turn in the ignition which made it difficult to start the vehicle.
A D V E R T I S E M E N T S
- Valley, AL, USA