This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After the April 30, 2013 (54,367miles) incident, the vehicle was repaired by the Ford dealer and on Aug 4th (58,700+/- miles), the same symptoms appeared while driving on open freeway 65 mph with rolling hills. The vehicle experienced a power drop and surge with automatic transmission gear shifting. A warning light--mechanic wrench turned on and then there was a different engine/transmission sound and it would not shift out of gear by itself so we put it into neutral and rolled to a stop. The car was towed approx 70miles to the same Ford dealer near our home. We are waiting for the service dept to return our calls and provide the detail technical information of fault codes etc and how they plan to repair it again. Same condition, appears to be an engineering design or manufacturing defect of specific components, (throttle body, transmission).
Driving down the highway, my car suddenly lost the ability to accelerate and I could no longer continue down the road. I pulled over and my car was running extremely rough. It almost felt like the car was bucking due to a novice driving a manual transmission - note that this was when I was parked as well as when I was decelerating. I noticed the orange wrench lit up on my dash and got a tow to the nearest dealership. The dealership called me and let me know it was a throttle body issue and it has been replaced. My car only had 48K on it and there is no way in my opinion that this should happen. I feel like I'm having money stolen from my wallet due to the fact Ford is fully aware of the problem but is not taking proactive steps to fix it.
While driving on 3 lane highway (in traffic) car bucked and lost gas pedal (did nothing when pushed) I was in center lane engine went to idol with no engine control looked in mirror seen truck lights ( very scary ) when U can't do nothing luckily able to get off road. Turned off engine an re started it when a short distance then same thing happened. Did this 7 times in less than 7 miles luck I made it to my drive way (had towed to dealer next day) waiting for it to be fixed. This is a death waiting to happen.
This happened twice with in one week: Wrench light turned on and accelerator failed to work while navigating in city traffic. Was forced to pull to the side of the road while cars sped past me. Once safely out of traffic I turned off the car and waited a few moments. When I turned the car back on it operated correctly. A mechanic was unable to locate any codes in the car's computer that would indicate a problem, but the car was clearly unsafe to drive.
I was driving on I-64 westbound in the far left hov lane in newport news, Virginia around 4:30 P.M. on August 2 during rush hour when my 2010 Ford Escape, which was on cruise control set at 60 mph, suddenly stopped accelerating. I pressed the pedal and it continued to decelerate and started to shake. I put on my emergency flashers. My husband and I almost got hit numerous times by cars traveling at speeds of up to 65 miles per hour, as I was forced to cross four lanes of speeding traffic to reach the right shoulder. I feared that had my car stopped before reaching the shoulder, another car would have easily slammed into the rear of my vehicle, causing major bodily harm or death. After numerous near-collisions, I made it safely to the right shoulder. At that point, my heart was racing and my hands were trembling. My husband and I could have been killed!!! my car is now sitting at the Ford dealership with no estimated time of repair. I depend upon my automobile for transportation to and from work, as well as other places. Please help me.
- Virginia Beach, VA, USA
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My husband and I were driving from downtown columbus back to our home and we were in between multiple cars on the freeway. While going 65 mph the vehicle began to slightly jerk and loose speed. The vehicles around us and behind us were attempting to avoid crashing into us. We about half a mile from the nearest exit and by the time we made it to the ramp we were only going 35 mph. There was no where to safely pull over on the freeway due to ongoing construction. It was extremely dangerous and I felt as though we could have been in a potentially deadly accident. Throughout this ordeal the throttle control/powertrain light was on. Once we got off on the nearest exit we were forced to come to a complete stop. We obviously could not use the gas to go forward and it was scary because we had traffic behind us. We turned the vehicle completely off and restarted it right there on the exit ramp and to our surprise the vehicle started up and the light was off. After reading how many people have had this same incident occur to them while driving this vehicle I am shocked that there has not been a recall. Does someone have to die before someone does something about this" what if my 2 year old had been in the vehicle on the freeway and someone hit us because we were unable to avoid a crash" now I know that I should not be driving this vehicle because it appears that this will continue from what I have read and I am supposed to give money to Ford to fix a problem that is not my fault... *shaking my head*, someone needs to do something about this.
We had just turned onto our street, started to proceed up the hill at about 35-40 mph. Car suddenly went unresponsive. Wrench light indicator lit up on dashboard. Started to idle very hard, then surge, then low idle, then surge RPM. No gas pedal response at all. Luckily we had just got off the highway, and were close to home. However, we were going uphill. We had just enough momentum to get over the hill and coast down to our driveway. Upon putting the car in park in our driveway, the RPM's were fluctuating from almost 0, then shooting back up to over 2500. From wanting to stall, to wanting to race ahead. In researching, I have seen this described as a faulty electronic throttle body, which apparently has affected over 725,000 of these vehicles and still without recall. This is insane and highly dangerous if you are traveling in heavy traffic or on the highway as you have no control over the vehicle just wanting to stop dead. We were lucky in that we were already off of the interstate and close to home. Please, please investigate this issue further! our normal warranty has just expired of course, and they say this is not covered by the powertrain warranty. Great, we have to pay not only for the car, but for it's defects as well. We don't just have an extra $500 laying around to repair this! this should be a recall.
First time it happened I was coming to a stop when the car jolted forward then lost power to accelerate. The second time it happened I was driving down the road when the vehicle lost power and when I slowed to a stop the vehicle jolted forward again. I took the vehicle into the dealership after the first time and they said that the problem sounds like the throttle body and is not covered under warranty.
Was driving down a busy highway. SUV decelerated in speed and wrench light came on. We had a self test diagnostic got code P2111 took it to shop they got same code and replaced throttle body at my expense. Used a Ford authorized dealer.
While traveling on a state highway the vehicle suddenly lost power although it was still running. The powertrain light came on. We limped off the highway. After turning the vehicle off and turning it back on, the vehicle was able to run again. The light goes off and stays off until the next incident. The incidents happen very frequently now, and because of this, we are unable to use our vehicle at all. This has happened with me right in the middle of an intersection. We had a code run and have been told it is the throttle body, which is apparently a common problem. We have been unable to obtain the part to repair it so far.
Engine & powertrain bad hesitation at low speed all the time. Seems like electronic throttle body malfunction that generates engine & powertrain to surge and seems like engine will stall. This also creates hard impact in transmission & driveline system as all of the sudden acceleration happens and sudden torque in transmission & drive line generates high stress (impact) on these systems that affects & degrades durability & reliability of vehicle. Bad engine & powertrain hesitation is a safety concern due to degraded engine performance at intersections where engine power is required to take off from 0mph to 45mph and poor acceleration & hesitation is present.
I had a problem with acceleration where the Escape would cough and buck when trying to accelerate. At that time ( a couple of weeks after purchase), I took it back to the dealer and they sent it for a "software update". it didn't buck continually after that, but was still gutless and slow. Yesterday 8/2/2013, I was at a stop light and tried to accelerate and the car just wouldn't go. Engine still running, but no power to propel forward. "wrench" light came on dash and I coasted to repair garage at corner. I restarted engine and light went away. Garage employees recommended I keep driving to see if light comes back on. I continued on my way and was turning right and as I made the turn, the Escape completely lost power. Thankfully I had a shoulder to coast on to or I would have been hit by oncoming traffic. This time, "wrench" light and "engine" light came on. I had to be towed to a Ford dealership and the repair was made there. The diagnosis and correction was for a throttle body. From my repair slip it says "10foz retrieved codes P2111/P2112 - faulty after researching the problem online, I see it has been an issue with others. Mine was fixed under the warranty. I am reporting the problem just in case you are keeping records of how many Ford Escapes have had this problem.
On July 20, 2013 going down the highway at 50mph vehicle suddenly jerks and slows down and the wrench (throttle control/power train) light comes on. While pressing gas pedal it would not accelerate it just continued to slow down. I coasted to side of the road and it starts jerking. I put car in park and turned it off. It took 2 tries to get it started, but once it started it ran like nothing was wrong. On July 26, 2013 same symptoms happened 4 times. Same symptoms happened again on Aug. 1, 2013 during rush hour traffic when I was sitting at a red light and when light turned green I gave it gas to go and it messed up in the middle of the intersection and I luckily made it to the side of the road! I turned it off and turned it back on (took 2 tries) and drove it home. Next morning I had it towed to local Ford dealership and they called me about 4 hrs later stating the throttle body needs to be replaced and it will cost just shy of $600! I was also told the part is on national back order and it may be a week before they get it. This issue happens randomly and there is no warning before it happens. This is dangerous! there needs to be a recall for this issue!
Car shut down while I was driving. The power train light came up. Turn it off then back on and it was fine. Took it to the dealer the charged $109 just for inspection and want $560 for repair and labor.
When driving a wrench light came on and I had no power to the acceleration pedal but the engine never stalled causing the car to coast to the side of the road. The problem was the throttle body. Happened more then one time last time was at 59000 miles first was around 40000 miles.
I was driving when the gas pedal stopped working and would not accelerate. The engine remained running but all the car would do was coast until a I got to the side of the road and turned the engine off and back on. The car reset ran fine then did it again with cars approaching and I barely got to the side of the road before getting hit because the gas pedal would not work the engine just idled. Took it to the dealership was the throttle body that needed to be replaced. Luckily I did not have my daughter in the car or could have been really bad. Major safety issue.
I was driving down a local street then I was approaching a train crossing, just before crossing the tracks, my car went limp and I could no longer accelerate. I was only traveling 5-10mph so when my car stopped, part of my car was over the train tracks. I could not move my car for about a minute while I parked my car and turned everything off, including opening the car door to shut the computer off. Then after resetting the car, it struggled to start up but started and drove as usual. Within the last two days, my car shut down during driving 5 times and when re-starting, it did not indicate that there was a problem. Finally the check engine icon turned on and I was able to take it to the dealership to check the code. It turned out that the throttle body needed replacing. My car is only 3 years old with average mileage. This could have been an terrible accident if there was a train and I was in a state of panic.
Driving at 50 mph, engine went to idle and was unresponsive to throttle so car coasts to a stop. A warning light that looks like a wrench came on. This indicates a power train fault and a few days later the dealer diagnosed and replaced the throttle body.
The contact owns a 2010 Ford Escape. The contact stated that while driving 65 mph, the vehicle stalled with the illumination of the maintenance light. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 105,000.
Around 5pm driving home on a main street during rush hour, I was driving about 35-40mph and suddenly my vehicle, an automatic transmission 2010 Ford Escape XLT, stopped accelerating and began to tug. Also, the throttle control/power train light turned on. I turned on the emergency hazard lights and attempted to deviated to a parking lot where I turned off my vehicle. I waited a few minutes to turn it back on, and the vehicle turned on as usual. The throttle control light was no longer on. I proceeded to drive home, but it wasn't 5 miles into the trip when the vehicle malfunctioned again. A few days passed and my vehicle was working okay, however I started to notice a sluggish feel to it, as well as that it was having trouble shifting gears. Today, driving home again, I was driving on the interstate about 50mph, and the vehicle unexpectedly malfunctioned. I nearly got rear ended. Now both the throttle control and engine check lights turned on. I turned off my vehicle, and this time the engine check remains on. I called the Ford dealership where I purchased my vehicle and was told to make an appointment.
A D V E R T I S E M E N T S
- Valencia, CA, USA