This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was traveling approximately 35-40 mph when my car stalled, but not shutting off and the RPM fluttering between 1000-2000 RPM. My accelerator pedal would not allow me to press it to increase RPM or mph. Next my check engine light came one and the wrench symbol as well. I call my local Ford dealership/service and he explained it to be the accelerator throttle body and there is a national back order for this part. If this is the case there should be a national recall from the government or Ford about this problem.
Throttle body failure. From Nov 2012 until July 2013 my Ford Escape has been bucking and surging at low speeds with no throttle response. Occasionally, the vehicle would die completely unresponsive in the middle of an intersection. On July 11, 2013, my wife took our 2010 Ford Escape to ernest mccarty Ford in alabaster, al. They told us that the throttle body assembly would need to be replaced. This issue is very dangerous and should Ford should issue a recall.
While my wife was driving within city limits the car suddenly would not accelerate and simply stopped. She was able to drive it to a dealer because she was able to pull over to the side of the road and turn the car off and on again. It would work for a few miles at most and stop again. Very dangerous problem. This problem first happened in may, but we took it to a mechanic and he told us it was likely the electronic throttle body, but it was functioning at the time we took it in. Finally on June 27, the car was simply not operating. We were told this problem was not a power train function and therefore not covered by warranty. We have read about many other people experiencing the same problem. We are grateful that she was not on the highway at the time. Please investigate this problem!
On 7/1/2013, I was driving my Ford Escape 2010 on the highway 50-55 mph and felt the car shift and then the accelerator failed. The car limped onto the shoulder and the wrench light was illuminated. It was towed to the dealer for repair. Technician was not available to diagnose until day 2 then told it was full body throttle electrical component and part is on back order. Still waiting for the part a week later with no end to the wait in sight. 36 month warranty ended May 21, 2013. Dealer did not offer a loaner car and after repeatedly requesting one they say they have none available. Service manager said five other cars are waiting for the part at their dealership. I mentioned that I read about the investigation on the internet and they said they will file a report with Ford corporate. As of today, 7/9 the report had not been filed. I am very frustrated with the dealership service personnel. They are not forthcoming with information. I have had to call them numerous times because they are not returning calls.
- Pittsburgh, PA, USA
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The Escape engine stopped providing power and the accelerator stopped responding. The car engine went to idle. After pulling over shutting car off then on again the engine began responding. This happened about 10 times before getting the car to a service dealer. The problem was identified as a failed throttle body. The dealer indicated that these parts are on a 10 day back-order due to so many vehicles having the same failure and parts are not available due to surge in demand.
Defective electronic throttle body caused car to stop on a state highway. Conversation with Ford dealer and research on internet revealed that Ford and NHTSA know about this defect. There should be a recall on this item.
Vehicle stalls while driving, stalls while idle, RPM's spike while driving !!! scary !! codes read P2112. (throttle stuck open ) thinking bad throttle body ?
While driving our Escape, you try to accelerate and there is nothing there. You can push the gas pedal to the floor and the engine does not respond. This has happened 4 times in about 6 day period. We have had to pull our vehicle to side of the road/highway and shut it off and then restart it. It does starts working again but we don't know when it will happen again. We took it to harrold zeiglers in kalamazoo Michigan, and they told us it was a electronic throttle body and there was 8013 of them on back order and no eta on when they will be in. I called Ford customer service and they told me the same story.[xxx], and [xxx] were the first to agents I spoke with. I told them that their answers were not good enough and I wanted to speak to their manager. He called me back 2 hours later(terry badge#62889) and he told me they were already aware of this issue and they could not help me because I had too many miles on my Escape(75000) which I told him I wanted to speak to his supervisor. He told me his boss would give me the same answer. I asked him if the national highway safety commission was aware of this issue and he said they were and that my issue and conversation would also be reported. I am not sure why there is not a recall for this issue as there are currently 8013 on back order. I wonder how many have already been replaced. This issue could cause a serious accident for someone else or my wife as she is the driver of our Escape. We are currently without a vehicle to drive because of this. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving on I35 E in lewisville, tx when the vehicle suddenly stopped accelerating, I had been traveling at approx 40 mph in rush hour traffic. The vehicle/engine was still on but I could not continue forward. I exited the highway and glided into a parking lot ( after nearling being killed by a large truck on the service road) the wrench light came on as well as the engine light. I pulled into a parking space and the vehicle started to violently shake. I put in park and turned the vehicle off. I waited a few minutes and started the vehicle with no issues. The vehicle idled fine and I could rev up the engine. I drove around the parking lot with no issues however the check engine light was still on. I tried going onto a residential street and when I accelerated above 20mph the vehicle would no longer accelerate and had to pull over and had the same before mentioned results. I called a tow truck and had the vehicle towed. I called a local Ford dealership and I was advised it was most likely an electronic throttle body issue and they have them come in all the time. This needs to be recalled immediately as this very well could have cause a major accident.
Cranked the Escape, selected drive but the engine would cut off. Crank it back up and cutoff. Happened several times. Finally got the car moving by keeping the rpms up. Drove about 40 minutes of speeds up to 55 mph. When we got near our destination everytime we slowed down the car would knock off. Car would crank but would knock off again. Able to keep car going by keeping rpms up. Car was towed to Ford dealership and repaired.
Was driving home wed June 12, turned a corner (going approx 5-10mph) and the car just turned off. Pulled over and waited a minute then it started right up; drove it home (approx 3/4 mile) and it just "died" again in my driveway. Next morning I was taking it in to the shop to see what the problem could be and as I drove up the entrance, vehicle again just died! (had it checked, nothing found) approx 3 weeks later, June 27, I was going down the freeway approx 65mph getting ready to exit and the car completely went dead (fortunately I could pull over so I did not get hit). I stopped put it in park, waited a minute and then it started right up again. Took it to the Ford dealer the following morning, June 28, and was told it needed a new electronic throttle body which is on back order 3-4 weeks! I was also advised that the car was really too dangerous to drive so they recommended that I try not to drive it till the part comes in!! good if you have 2 vehicles!!
I will be driving along and the engine acts as if it didn't get enough gas and air mixture so it kicks out of shifting and just slows down then it starts hopping. It gives me a symbol on the dashboard of a wrench. I looked it up and it says it the throttle body. I had a mechanic come with his handheld computer and read the code and it says throttle aviator stuck open, then he erases the computer code nd I am able to drive until the next tome it happens. Which it has happen everyday now since June 12th. Ford has said that the part is being revamped and not sure when it will be available. My mechanic said that he has replaced many of these. Why has it not been recalled? I have loses income because I do not want to be out on the road and have this happen when I'm on the highway with a semi behind me, then they will have a law suit to deal with.
Driving around 65mph and the car suddenly shuts off and the check engine light came on, loss of all power all I could do was try to make my way from the fast lane over to the shoulder, drifted to the side of the road and turned the car off and it restarted after a few minutes and drove fine all the way home, a few days later it did the same thing, cut off while doing around 60mph again in the fast lane I had to try and get over through 4 lanes of traffic with cars blowing by me at over 80mph to get to the shoulder, this is going to get someone killed. I called Ford and they know of the issue, seems the issue is so bad the part thats the cause of the problem (the throttle body) is on back order, you have been investigating since Feb. Why has this not been recalled yet?
While driving in neighborhood at approx. 15mph, engine stalled and orange wrench light came on. Pulled over to side of street, shut down engine and then restarted. Engine ran fine for another 2 weeks and then same event occurred with wife driving. One week later, did same thing while I was driving. Ford dealer has car now and says they are waiting for a throttle body. Car has been in shop for over 1 week so far.
While driving at highway speeds the engine revs up and losses power to the transmission as if it was out of gear. It also has happened and standing, I need to shut off the motor and reset it as to speak. The Ford dealer has said that it is a throttle body issue, but I am scared to drive it down the highway for fear that I may be rear ended. I have found that there is a current investigation under way for throttle body failures and there is a current national back order on them.
Vehicle stalled several times. Loses power with no acceleration when feeding gas. Wrench indicator light comes on, indicates throttle body issue. Vehicle needs to be restarted. Took to the shop after 3 incidences. Mechanics tell me the electronic throttle body has failed. Parts on national back order due to high frequency of incidences. Please issue a recall!
Driving approx 40mph when vehicle started stalling. RPM drops to approx 1000, gas pedal does not respond. Happened multiple times in the past, taken to dealership but "no codes were found to suggest a defect." Have to turn the car off and restart with it being in park before starts to run and wrench light turns off. Drove to the dealer after that last incident on 6/21, code 2111 was found to be pending which would have been lost if I turned the car off, found it to be the electronic throttle body. For a car that is 3 years old and 40K miles, it is dangerous to have this defect as if it happens on the highway you are stuck with a chance for a semi-truck to rear end you. Please allow this recall for the safety of others.
Driving on highway @ 65 mph - loss of gas pedal control - I could press the gas pedal and it was as if it was disconnected - there was no response at all - car starts losing speed in middle of hwy - I had to coast to the side of the road -- the engine kept running - engine was skipping as it coasted to a stop - the wrench light came on along with service engine light - after sitting still for 10 minutes vehicle will start up and run as usual - I took to dealership found out that this is a common problem with the Ford Escape 2010 - they had 10 on order within 2 weeks - the electronic throttle body is on national backorder and I can't get an answer on when the parts will be available - called Ford customer relations got no where - the throttle incident started weekly and now it happens 1 - 2 times a day - it is now unsafe to drive- car looses power without any notice - has happened at stop light / intersection / rr crossing / roads with no shoulder / interstate - I need a vehicle that I can depend on daily to get me home safety - if the dealership tells me this is a common problem with Ford Escape why can't the part be recalled and fix the throttle before it fails - paying for the part isn't an issue - getting the part to fix the problem is the issue - Ford knows about the throttle and doesn't have parts available and can't tell me when they will be available. What I've been told is there is nothing that can be done to get me a part or date when it will be available.
Purchased May 30, 2012....less than one month later, I was driving onto a ramp and could not accelerate. The car just stopped but I could steer so I was able to pull it over. A state policeman came by and I said I was on the phone with my mechanic. Apparently, the computer had shut down and the issue may have been that the key I was using was not programmed?. I followed steps to program keys and everything was fine for months until this past April, 2013. Driving along on a main road, the car did it again. Could steer it but could not repair same way as before. I know computers and say that when all else fails, disconnect it. So we disconnected battery and were able to start car and get home but the same thing happened again when arriving at my house. Of course the warranty ran out back in February. My mechanic could not duplicate the problem and therefore did not know why it happened. I do regular maintenance that is required and take care of the car. I also keep a log. It happened two more times since, yesterday and today, June 17, 2013. I have seen several complaints online about a similar problem with the same make, model and year. There should be a recall for this problem. The car was purchased used and was two years old. The previous driver did not have it for very long before turning it in. I asked for the car facts from the dealership and the car was brought in several times with no repairs done. Not even sure if they were the actual car facts.
A D V E R T I S E M E N T S
- Macomb, MI, USA