This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle begins to loose power/ stall. The "wrench" light illuminates on the dash. After pulling over and restarting, it will go another 5 - 10 miles and it does it again. After 2 - 3 times it will throw the "check engine" light (code P2112). We checked/ cleaned the throttle body and cleared the code. Car ran ok for about 3 days (50 miles), and it happened again. We are looking into hiring an attorney as Ford does not want to help cover the cost to repair this defect. I have two young children that ride in this car, and uncontrolled stalling and sputtering is dangerous on busy streets. Twice, this happened in the middle of an intersection, and at one time, it completely died going 40 mph, and the power steering quit, causing me to almost head into oncoming traffic. Please help us and others with this issue, before someone is seriously injured or loses their life.
Vehicle stalled upon acceleration from stop, and lost all throttle function. Surges at idle, and intermittently stalls. Throttle failed the next day at highway speed. Same symptoms as the failed throttle body sensor issue that was fixed by October 2009, but my Escape was built in December '09 after the problem was supposedly fixed.
In August rush-hour morning traffic at approximately 60mph the vehicle suddenly without warning went into 'limp mode', the engine RPM decreased to under 1000rpm and I was able to fight thru several lanes of traffic while coasting the vehicle to the side of the road. No throttle inputs affected the engine, it remained under 1000rpm and ran very rough as if it was going to stall. I shut the car completely off, waited a minute, then restarted the engine and was able to continue to the workplace. Two days later on a short trip to a restaurant, the engine again went into 'limp mode'. I shutoff the vehicle and restarted and continued on my way. About 1/4 mile later the engine went into 'limp mode' again. The vehicle would go into 'limp mode' after every 1/4 - 1/2 mile for a total of 4 times on the short trip. I then took the vehicle to the dealership, where it is now. This 2010 Ford Escape has 86K miles. The dealership says it is a bad throttle body. I called Ford customer relations and they will not do anything to help because of the mileage and no recall has been issued due to NHTSA action number: PE13003 as of yet (still in investigation since February). I cannot safely drive this vehicle.
The contact owns a 2010 Ford Escape. The contact stated that while driving 45 mph, the vehicle stalled. The contact pulled to the side of the road and restarted the vehicle. The contact did not take the vehicle to the dealer or mechanic. The contact did not call the manufacturer. The failure mileage was 62,189.
Car stalled while I was driving over the railroad track. After barely got it to go over the railroad (luckly train didn't come while I was barely moving) pulled over to side and shut the car off and started back up. Wrench looking light and engine check light came on while it was trying to stall, it happened 2more times while trying to make it back home. After few checking around it is caused by the faulty throttle body.
- Centralia, IL, USA
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While driving to work, the engine suddenly lost power. Stepping on the gas produced no effect. Driving slowly to the side of the road I restarted the engine, and proceeded to work. This was a daily occurrence both going to work in the morning, and returning in the evening. Took the car to a mechanic and was told that it was the throttle body.
I purchased a 2010 Ford Escape XLT, used on Feb 28, 2012 from a Ford dealer, northeast phila. It had 52,000 miles. I purchased an extended 3year 36,000mile bumper to bumper extended warranty from date of purchase. Upon driving off the lot, I noticed high idle at rest, low acceleration and shifting by itself when accelerating and trying to slow to stop. I immediately took the vehicle back to the dealer, a couple of days later. Service mgr. Said that he took my vehicle home, drove it, found nothing wrong. I showed him service bulletins from Ford documenting vehicle accidents, similar complaints, as a result of the main computer program of the vehicle, wrong coding, codes not being read correctly, etc. Service manager denied seeing this information, despite me giving him copies. It is now August 16, 2013, vehicle is worse, idling at rest 3000 RPM, 10-20 mph idles at 4,000-5,000 RPM, louder than the radio. Vehicle shifting itself, hesitating, when trying to accelerate onto a highway ramp, or going up a hill. Vehicle shifting, and jerking while trying to slow to a stop. Took vehicle to Ford dealer route 1 langhorne, pa, closer to my home. Was told by service rep that computer codes from vehicle not being picked up by service diagnostic computer. "we had to clear your vehicle computer and reprogram it. Not covered under manufacturer or extended warranty. Therefore you pay the $90 diagnostic fee". it is routine maintenance". I said how is a computer malfunction in the vehicle, requiring a complete wipe and reprogram routine maintenance? they refused to return my $90. Vehicle still same problem, slightly less, a little more quieter, still running 4000 RPM on mild acceleration. I am afraid, because it was shifting up when I was trying to slow to a stop.
Just driving along one day and upon crossing an intersection of a busy street the call stalled. I pushed the gas pedal and couldnt accelerate. Luckily I was able to pull of on a side street without holding up traffic. When I got to the side street I shut the car off and started it again and after taking awhile it finally started back up only to do the same thing a block later. The problem seemed to have gone away for a couple weeks but has came back recently and is ever more frequent. When it sets over night or for long periods of time it is driveable but after a few miles it starts to stall again. Driving under 30 mph or accelerating super slow seems to help some times but not always. Still probably not very safe to drive it like that especially pulling onto a busy street or out into a busy intersection.
This is the second incident on vehicle, which occurred on Aug.13,2013 while driving approx.35/40 M.P.H. everything was almost exactly like the first incident, except this time the check engine light stayed on until the next day when I returned it to my Ford dealer for repair. The Ford dealer replaced ( not for free ) the throttle body & motor asy. They said it was a loss of communication from the tps sensor inside throttle body. Anyhow the car is back on the road tonight, Aug 15, 2013 & seems fine. Hope it stays like this. Ps -- as an after thought the Ford dealer couldn't have been nicer.
My vehicle started shaking and the wrench light came on I pulled over and turned it off, restarted it and was able to drive home the next day it happened again and I drove it into the dealer that I had just purchased the vehicle from 6 weeks earlier and they determined it was the throttle motor. The vehicle is still under warranty but they want me to pay for half of repair and I have discovered this is a common problem in this vehicle and I am afraid if they put in the same part I will continue to have this problem down the road.
While driving at highway speed, vehicle stalled, no power, we had to pull over onto the shoulder. The wrench icon was displayed. After turning off the vehicle, we were able to restart engine and travel home. The same thing happened two more times. Luckily, we were able to pull over with no collision, although on two occasions, traffic was heavy. After the third incident, we made an appointment at our Ford dealer service department. They diagnosed throttle body failure and replaced the throttle body at the cost of $500, not covered by warranty. Mileage on the odometer is 55,000. Why has there been no recall on this part" are you waiting for serious injury or death" this is an extremely hazardous incident waiting to happen. Ford Motor Company and the NHTSA are obligated to protect the public and issue a recall as soon as possible.
Vehicle would stutter and then stall on multiple occasions. Happened once on the first day, twice on the second, and 5 times (including 3 on the way to the dealership) on the third day. This is extremely unsafe, as you are never sure when it is going to happen. I was told that I have a "bad throttle body."
After being at a stoplight, I was accelerating around a corner about 25 mph and the car suddenly lost power and would no longer accelerate. The engine light came on. I had to coast to the side of the road and put my hazards on. I was quickly able to restart the car and drive home, although the same thing happened twice the very next day while accelerating after being at a stoplight.
Driving on major highway at 60 mph the engine shut off and we coasted to the grassy part of the shoulder. Shut car off, waited 5 mins. Restarted the car. Than it happened several times after that. Took it to dealer and had the throttle body replaced. Thank god were able to pull of on the shoulder each time. Looking on the internet, this has happened many times to several other owners.
On 6/18/2013 I was driving around 45 mph and my Escape's engine/power train completely turned off and I coasted onto the shoulder. I waited a few minutes and it started again. I took it to a garage we use and they could not find the problem. A few days later the engine shut down again when I was driving around 60 mph. I coasted to the shoulder of the highway, waited a few minutes and started it again. On 8/2/2013 the engine shut down once again. This time the engine light came on. I paid over $600 to have the throttle body replaced at this time.
Driving around 60mph and car started to shake as I tried to accelerated to pull over I could not get the car to accelerate. I coasted to the side of the rode and put on my hazzard lights. I turned the car off for a few minutes and placed a call to my son to come get me. I started it again and tried to go and it started to accelerate again and then called hub city Ford where I purchased the car. They said they had several people call with the problem but there was no recall as of yet and it runs around $765 to repair. I asked about warranty and they said this particular part was 3 year or 30,000 miles. I exceeded the mileage.
The contact owns a 2010 Ford Escape. The contact stated while driving 50 mph, the vehicle stalled. The check engine and wrench warning lamp illuminated. The vehicle was taken to an independent mechanic. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000 and the current mileage was 36,500. Updated 11/19/13
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- Sachse, TX, USA