This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving with my daughter, mother and sister at approx. 40mph. In traffic, when the car apparently went into fail safe mode and bogged down the engine to where she could not accelerate or maneuver the car out of traffic. She finally was able to get out of harms way and pulled of into a parking lot. From there she turned the car off, and started the car and proceeded to baby the accelerator so she was able to return several miles home. From there, I took the car around the block and accelerated quickly where the car returned to fail safe mode and cut the engine. I checked the car with an obdii code reader which came up with the P2112 code and said "throttle actuator control system - stuck closed".
The first incident occurred around June 3, 2013, but I don't remember the exact date. After backing out of my driveway and shifting into drive, as I accelerated through 2nd gear, it dropped out of gear into idle and I had no engine acceleration response from the gas pedal, no matter which gear I put it in. The wrench light also came on. After turning the engine off and restarting, the wrench light went out and the car worked normally. This happened approximately 5-7 times beginning around June 3, 2013 until I decided to take it to the dealership on June 18, 2013. I paid Ford $120 to diagnose the problem. They were unable to find anything wrong, but did reset the shift points. It did not happen again until July 12, 2013. While driving to work at approximately 60mph, the engine dropped out of gear and the wrench light came on. I had no engine response with the gas pedal and had to carefully coast over to the service/emergency lane. While on the side of the road, I called Ford and they told me after I brought my Escape in, multiple Escapes and Fusion had come in with the same problem which was troubleshoot down to the throttle body. They ordered the throttle body and said they would call me when it came in. I turned off the ignition, restarted, and continued driving. Approximately 2 minutes after getting back on the road it happened again, only this time the check engine light came on along with the wrench light. This time after restarting the engine, the check engine light stayed on. I drove to Ford and left it running so they could acquire any codes that were active. The throttle body was ordered on July 12, 2013 and Ford has no estimate of a shipment date. The car is currently with Ford awaiting the part while they pay for my rental. There are also two vehicles ahead of mine at the dealership waiting for the same part.
Traveling 55mph on a main road in nc (rte 13). With no warning my engine loses all power. Car is still on, but I cannot accelerate. I have to pull over on the side of the road. When I come to a stop the car is bucking. I have to turn the car off, wait a minute then start it again to "correct" the bucking. The engine light and a light in shape of a wrench come on simultaneously. I drive a little bit further and the same thing happens. I use the same procedure five more times to get it to the auto shop, where I'm told I need a new throttle body. Mine is sticking open. 5,600 are on back order, so I have no idea how long it will take to get vehicle repaired.
I was driving at 60mph on the highway, the car suddenly lost power, I pulled over quickly and it was barely running, the engine was sputtering. I shut it off waited a few minutes and then started, it worked after. That problem then happened 3 more times in the next 20min. I immediately took it to a garage and the error code showed electronic throttle body.
Driving at 55 mph, car jerked and the gas pedal failed to respond. Coasted over to the side of the road. Turned vehicle off. Restarted and started driving again with out problem. Same thing happened again except with a large cement truck behind me. The Ford died and there was no shoulder on the side of the road. The cement truck was able to go into the oncoming traffic lane to miss me. The Escape did the same scenario twice on the way to the garage. ( with out the cement truck) the problem was diagnosed as the throttle body malfunction.
- Waxhaw, NC, USA
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I was driving to work and my car started to jerk. Then my power train light came on and my car totally stopped on me in the middle of the road. I took it to the shop that day and the told me it was my throttle body. My warranty didn't cover it, so I had to pay over 300 dollars for a new part.
Made turn into traffic, speed was about 30 mph. Went to accelerate, no power. Engine rpms dropped. Stepped on gas pedal to accelerate. No response. Drifted over to side of road. Placed into neutral and tried to increase rpms. No response. Turned off ignition to call for aid as the roadway was busy, then tried to restart car. Car started normally. Rpms resumed normal. Placed car into drive and drove off normally. Happened again on three different occasions. Happened the other night three times. Deemed the car unsafe to drive. Waiting for an appointment to get repaired. On line forums indicate there is a problem with the throttle, whether it be a sensor or communication with the on board computed.
While driving at 60 mph the vehicle quit running and a trouble light was displayed. Within days a took the vehicle to a local dealership and the throttle body assembly was identified as the problem and was replaced under warranty. About 13 months later the incident occurred again while cruising at 60 mph. Again I took the vehicle to my local dealership and again they diagnosed the throttle body assembly and replaced it, at a cost to me of $540. I spoke with several friends who also had the same problems with their identical vehicle. I also read where the NHTSA had received numerous complaints of a similar nature and that Ford had acknowledged there was a problem and had subsequently resolved it in later production. I would like to recover my costs as they admitted a problem. Has there been a recall issued related to this issue?
Driving with cruise control set at 60mph, cruise disengaged, stepped on gas no throttle response pulled over and shut vehicle down restarted and proceeded home. Next day went to my Escape started vehicle and service engine light came on and remained on throughout the day. Called my Ford dealer to set up appointment to bring in the car for inspection. Was given a appointment in 3 days time (July 18,2013 @11:30am) was told by service advisor that it would be okay and safe to keep driving the car. Following day went to a meeting with my car, service engine light did not come on. While driving home the vehicle lost power and once again no throttle. Dealer service called and reported that the throttle assembly required replacement, asked if this was a known problem with the Escape and was told that there have been issues with the throttle assembly but no recall to date was told to keep the paid bill once the work was completed in case of a recall and reimbursement.
I was driving down the highway at 70mph and my vehicle lurched, knocked, and then began to slow down no matter how much I pushed the gas pedal. I made it to the side of the road and once completely stopped, the vehicle vibrated until put in park. I turned my vehicle off and waited about 5 mins and then restarted it. Everything appeared to be fine, so I began to drive down the highway again. Within 2 miles, the same incident happened again. I made it to the closest auto zone and they diagnosed my vehicle with a trouble code P2111, throttle body stuck open. They sent me to a locally owned body shop, where they too, diagnosed my vehicle with the trouble code P2111. I managed to make it back home and take it to my Ford shop, where they confirmed the trouble code of P2111, so they replaced my throttle body. Unfortunately, my vehicle was no longer under warranty, so it came out of my pocket to replace the part. My Ford had the nerve to mention this has been a recurring problem they are seeing, which is why they already had a throttle body in stock. This should be sent to recall; it is dangerous, and has affected many people from what I've read.
The contact owns a 2010 Ford Escape. The contact stated while driving 55 mph the vehicle stalled. The vehicle was restarted and operated as designed for a few miles at which time the failure recurred. The failure recurred twelve times over the course of a month. A diagnostic test was scheduled with a dealer. The vehicle was not repaired. The failure and current mileage was 56,000.
My 2010 Ford Escape limited has completely lost power when driving on four different occasions. The vehicle will be running find and then you suddenly lose all power. I took the vehicle to my local dealer and they informed me that it was a problem with the electronic throttle body. They also informed me that they did not have the replacement part and were unsure of when they could get it. I find it very dangerous driving a vehicle that could suddenly lose power at anytime. Although I believe Ford should have to replace these defective parts, Ford could at least be responsible enough to have these parts so that I could at least pay to have my vehicle fixed.
Problem occurred several times and appears to be more frequent. The first time it occurred I was driving 55 miles per hour and all of a sudden the check engine light came on and the gas pedal did nothing, the car did not accelerate. I had to pull over and shut the car off. When I started the car beck up it hesitated, the check engine light turned off, and worked fine. The same thing happened approximately 2 weeks later. Now I noticed that the RPM gauge fluctuates quite a bit when I start the car and then again when I am stopped at a traffic light. Today, I was driving with no problem and stopped because the car in front me was stopped to make a turn. When I tried to continue driving, my car stalled and I had to turn it off and then back on. There were a line of cars behind me and I was almost rear-ended.
Escape sputtered & stalled. Restarted & was serviced by Ford to 'clean' the throttle body. Within a few days, it exhibited the same behavior but much more frequent rendering the car unreliable. Replacement parts are not available from the dealer for another 3-4 weeks.
I was driving about 55 mph when the wrench dashboard indicator light comes on. At the same time my gas pedal ceases to work and car speed decreases. I have to coast onto the shoulder of the road. Thankfully brakes work. Car is still running. I turn car off and wait a minute. Turn back on. It starts. Light is gone and car feels shuddery but continues running.
Traveling at 65 mph engine suddenly drops in RPM to about 600 - 900 RPM and check engine light comes on. Pulled car to side of road, shut it off and restarted. Engine ran fine and was later inspected. Obd indicates throttle body malfunction and requires replacement.
I was traveling approximately 35-40 mph when my car stalled, but not shutting off and the RPM fluttering between 1000-2000 RPM. My accelerator pedal would not allow me to press it to increase RPM or mph. Next my check engine light came one and the wrench symbol as well. I call my local Ford dealership/service and he explained it to be the accelerator throttle body and there is a national back order for this part. If this is the case there should be a national recall from the government or Ford about this problem.
Driving on I-95 North....at 60 mph....when the engine almost completely stalled out without warning. The car speed dropped down to 5-7mph...and the car started shaking and the engine began rough surging. I barely missed being hit by a large semi truck as I inched the car over to the curb. I was able to get the car off the expressway (going about 5 mph) at the next exit and then turned the car off. The wrench light also appeared. I turned the car off.I called my husband, who told me to see if I could restart the car after 15 minutes. It started back up and I was able to drive home. The car worked okay for 3 more weeks and then the same thing happened to me again.....and almost caused an accident again. I was able to get the car home, I have parked the car and will no longer use it.
The first incident happened as I was leaving work. I'd just pulled out of our parking lot onto the highway when my car failed to accelerate. A wrench symbol light came on and I coasted to the side of the highway, turned it off, let it sit for a moment and then restarted my car. I made it about 7 miles when the same thing happened. I pulled into a parking lot and used my phone to google the symptoms on a Ford forum. It stated that there were in fact several incidents stating the exact same problems. And that after restarting their vehicles, it resets itself. So I continued home. It happened 2 more times before I made it home only now the check engine light was on as well. I called Ford and they stated there was in fact an issue with the throttle body affecting several Ford vehicles. I had my car towed to Ford where they diagnosed that it was in fact the throttle body. However, this part is now on a national backorder. I am the 13th person at my local dealership needing this part in order to drive my vehicle. I have children and I refuse to put their lives at risk in this vehicle. They cleaned the throttle body and said this was a band aid fix until the part came in which by the way has no eta.this band aid repair lasted less than 24 hours. I have the extended warranty and it will cover this repair but I'm going to have to pay $100 deductible for it to be fixed. Why am I having to pay out of pocket for a problem that is not specific to my vehicle? they have posted bulletins but still no recall. Is it going to take someone being killed before they do something about this. I'm having to depend on rides from friends to get to and from work, to get to the grocery store, to pick up my children. My extended warranty will cover 2 days of a rental. Ford says they can't offer me a loaner vehicle. Please make them do something about this...
I was driving 55mph and the Escape suddenly lost power, decelerating and coming to a stop. The powertrain light came on and the vehicle had a difficult time turning over. The vehicle was taken to a dealership where nothing was found. The incident then occurred again a week later at the same speed. This time the check engine light and oil pressure light came on as well. The vehicle would only start in neutral and then it was taken to the stop. This time it was determined that the throttle body sensor needed to be replaced.
A D V E R T I S E M E N T S
- Fresno, CA, USA