This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Turn into a parking space and hit the brake to stop, car surged forward and jumped the curb. Hit a bus shelter, side swiped a tree, then jump curb back to parking lot before Escape came to a full stop. First time sled on a small patch of ice car surged brakes never took hold slid and avoided and street light and a tree before coming to a full stop. Took car to shop for oil change had brakes checked said no problem. But sometimes this SUV has a power surge when appling brakes.
The contact owns a 2010 Ford Escape. While driving at 60 mph, the vehicle hesitated and the speed decreased to 40 mph. The vehicle stalled. The contact was unable to steer the vehicle, but was able to pump the brakes and stop the vehicle. The vehicle was towed to a dealer where it was determined that the gears in the transmission had been stripped. The check engine light, oil light, and battery light illuminated on the instrument panel. The contact stated that the dealer previously changed the fuel gasket twice, but that did not correct the failure. The vehicle was taken to another dealer who determined that the transmission failed. The vehicle had not been repaired. The contact spoke with the manufacturer in regards to a newsletter regarding replacing the throttle body and reprogramming the PCM under investigation PE13003. The manufacturer stated that the dealer did not feel the repair was warranted and the manufacturer declined to pay for the repair. The vehicle had not been repaired. The failure mileage was 85,000.
Driving normally, throttle control powertrain warning light comes on, check engine light comes on, car gas pedal does not work, engine idles and does not accelerate. When you shut the car all the way off and wait then restart the engine the car works as normal again.
While driving to work, my car died twice. The first time, while approaching a stop light, the engine cut off. When I came to a stop; I put it in park to try and start it again, and it seemed to struggle when starting as if I were out of gas, but I had just filled up my tank that morning. The light turned green, and there was a stop sign about 500 yards away, and as soon as I was coming to a stop again; the engine dies. This time it took twice as long and several attempts to get it started again. Also, when I am sitting idle at a stop light or a stop sign, the rpms will drop very low and start to stall out. I am able to catch it and rev the engine to prevent it from stalling sometimes.
- Acworth, GA, USA
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My daughter and I were driving home traveling at approximately 40 mph. All of a sudden without any warning the car totally lost power and I had to coast into a driveway. Had my daughter been driving by herself she would not know how to remain calm and get to the side of the road. Fortunately I have been driving for a long time and knew what to do. Once I turned the vehicle off and back on it ran fine. I thought it was an isolated incidence and thought maybe we had junk in the fuel. The next time I drove the vehicle we were doing 60 mph when it shut down again and this time I was on the freeway next to a semi in heavy traffic and had to turn my emergency flashers on and coast to the shoulder. I had to cut off vehicles in the right lane to get safely to the shoulder. Once again I turned the vehicle off and back on again and went home. My husband did research on the internet and found that there were lots of complaints with identical symptoms and when they went to the Ford dealership were told they knew nothing about this problem. The other people found out that it was the throttle body that needed replacement. We went to the local Ford dealership and asked about it and they played dump and said they hadn't heard anything about it and were actually rude to us. I located a throttle body in stock at a Ford dealership 3 hours away. We picked the part up and my husband installed it. It took approximately 1 hour to replace and cost $207.22. I have not had a problem since. It is criminal to allow this to go unfixed. It posses a terrible risk to drivers. The throttle body is not just on the 2009-2013 Ford Escape it is also on : 2010-2012 Ford Fusion, 2011-2013 Lincoln mkz, 2010-2011 Mercury Milan, and 2009-2011 Mercury mariner.
My family and I were traveling hwy 113 in va coming back to pa from nc. My husband accelerated to pass a vehicle. After passing, our vehicle began losing acceleration...my husband pushed the gas pedal to the floor and was not getting any acceleration. The wrench light illuminated and we had to make an emergency stop on the side of the highway while cars were passing us and coming up on us quickly. We came to a stop and the vehicle began to stall. My husband shut the vehicle off, waiting a minute and restarted. The vehicle seemed to run fine the rest of the way to pa. We called the dealership the following day (Monday) and were told they could not get the vehicle in until 8/4. I began finding info on the web regarding Ford's customer satisfaction program 13N03 regarding the throttle body. I took the vehicle in and was told there were not any codes showing on the computer. They refused to replace the throttle body. I was told to drive the vehicle and if it happened again to bring it back. I refused and insisted they replace it. I am now still fighting with Ford to reimburse me. I have sent letters to Ford only to receive a "form letter" back from them suggesting that I take the vehicle to the dealership to determine if the throttle body needs replacement...I had it replaced already...they obviously do not read letters sent to them. I will keep fighting but I do not understand why the NHTSA continues to receive complaints about this issue and does nothing about it. It is a huge safety issue! shame on Ford and the NHTSA!
I was stopped at a stoplight and as I accelerated to go through when it turned green, the car just completely died - no warning. It restarted right away so I continued on my way. About an hour later, I had just turned into my neighborhood, so I was going about 10-15 mph and it died again. We took it into the shop and since it was not dying for them, they told us they could not pinpoint the problem. We went for probably 9 months without this happening again, and then about 3 weeks ago, we were driving about 55 mph and it just randomly died again. We took it into the shop this time and they told us that it was the purge valve. $1500 later, the problem is still not fixed. Today, it died 3 times in a matter of 5 minutes, all inside of a parking garage. This car is too new to be pouring thousands of dollars into it - especially if this problem is as common as it seems.
While driving into work with my cruise control set at 60mph, my vehicle suddenly sputtered and the cruise control disengaged and there seemed to be a loss of power. I remember this description from the throttle bottle notification I received from Ford a few months back. I had taken my Escape into the dealership on 9/11/14 to have this taken care off and now 2 weeks later my vehicle now has the throttle control/powertrain warning light on and is showing all signs of the notification from Ford. I know this issue has already been addressed, but now I am questioning as to whether or not Ford is actually fixing the problem.
I was traveling on interstate I-75 when I experienced a sudden loss of power. I was able to maneuver my car to the shoulder of the road. I turned my car off, waited a few minutes and restarted my car. The car when into drive and accelerated with no problem. I am very concerned about this problem. This is a major highway that I travel daily to and from work in rush hour traffic. Thankfully, I was not hit in the rear of the car by oncoming semi trucks. I would appreciate some advice on this problem.
Car coasted to a stop with engine running. Had to stop put in park, shut off and restart and put in gear to move. We have been told it is a throttle body issue and no warranty coverage. It has happened 4 times since yesterday. In traffic it is very dangerous and my wife was almost rear ended today.
While accelerating to pull out into traffic gas pedal quit working and wrench light came on when hitting about 20 mph and car slowed to a crawl. Car stayed idling, but gas pedal quit working all together. Idled down first side street and shut the car off. Restarted vehicle 2 mins later and gas pedal started working again. Car idle revs up for a second suddenly on its own at slow speeds like waiting in a drive thru and causes the car to jerk forward if brake pedal is not pressed on firmly. Sometimes feels like the person behind you has hit your car when they haven't.
While on a busy 6 lane hwy., I was at a center turn lane and completed my turn when light changed, then went to make my right turn on to the next road.... when my cars started to shake very badly and lost all power down to a crawl, and then stall, with cars behind me almost rear ending myself!! with horns blaring I was able to restart it to only have it do it again, only this time I was able to pull into the oil change shop there on that corner, where they checked for codes & found the "tac system stuck open"... they checked all fluids and I drove to the local repair shop and went on to work to start researching the problem!!
The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 45 mph, the throttle failed and the check engine light illuminated. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The vehicle has not been repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 40,000.
Engine stalled at 70 mph without warning on a busy highway. Still had power steering. Needed to cross three lanes of traffic without engine power. Extremely dangerous situation. Attempted to restart engine approximately 10 times. Each time engine would start, idle for several seconds, and then cut off. Eventually was able to start engine, put engine into neutral and revved engine to moderate RPM speed. Seemed to reset issue and was able to drive away.
Me and my son were out I was driving around 35- 40 mph and my car started to feel strange out of the blue my wrench light comes on and then my engine light I lose all power I am hitting gas pedal nothing happens. Just stops on busy street. I was terrified for our safety. I turn off car wait a few mins and start again it happened 3 times in a 3 mile radius. Its parked and not risking my life or somebody else.
The contact owns a 2010 Ford Escape. The contact stated that while driving 40 mph, the vehicle lost power as the wrench warning icon illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnose or repaired. The VIN was not available. The failure mileage was 35,000.
The contact owns a 2010 Ford Escape. The contact stated that the wrench warning icon illuminated and the vehicle stalled. The contact stated that the cruise control would deactivate when the wrench warning light illuminated. The vehicle was taken to a dealer where the failure was unable to be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.
While traveling about 65 mph down the highway my 2010 Ford Escape's engine stopped completely. A warning light (the wrench on the Ford models) came on as a I coasted to a safe spot on the highway. Steering gave out a bit too. Car started right back up after I found a safe location to stop.
A D V E R T I S E M E N T S
- Cleveland Heights, OH, USA