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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
77,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Escape steering problems

steering problem

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2010 Ford Escape Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #53

Jul 132015

Escape

  • 61,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Escape. The contact stated that after the vehicle was repaired under NHTSA campaign number: 14V284000 (steering), the eps warning light illuminated. In addition two weeks later, the steering wheel vibrated abnormally. The contact stated that the recall remedy failed to deter the failure from occurring. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

- Kenai, AK, USA

problem #52

Nov 162015

Escape 4WD 6-cyl

  • Automatic transmission
  • 34,500 miles
The contact owns a 2010 Ford Escape. While driving less than 10 mph, there was a power steering failure and sudden loss of power. The contact was able to pull the vehicle over to the side of the road by applying force to the steering wheel. The contact mentioned that when the vehicle was turned off and later restarted, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the torque sensor and the steering column needed to be replaced. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 34,500. Updated 01/12/16 updated 02/01/16.

- Syracuse, NY, USA

problem #51

Nov 082015

Escape

  • 120,000 miles
Power steerin assist fault warning came on while driving on highway. I pulled over to see what that ment in my vehicle manual. When I started the car back up I could not manage to turn the steering wheel to continue to drive and had the car towed. There is a recall for this exact problem, (steering torque sensor), yet Ford Motor Company will not honor it with my car, since it is not listed on the recall list.

- Grand Rapids, MI, USA

problem #50

Oct 152015

Escape

  • 68,415 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Escape. While driving approximately 30 mph, the vehicle lost steering power and the power assist failure light illuminated on the instrument panel. The contact pulled the vehicle over to a parking lot and called a local dealer. The vehicle was taken to the dealer and the power steering angle sensor was replaced. A few days later, the contact noticed that the steering wheel felt weird and the vehicle was taken back to the dealer. The dealer diagnosed that the power steering rack needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the local dealer. The vehicle was not repaired. The failure mileage was 68,415.

- Nashville, TN, USA

problem #49

Sep 282015

Escape

  • 75,000 miles
I had the recall 14S05C done in February to "fix" the potential electric power steering problem by reprogramming the pscm and ipc modules. Now in September I started my car and the steering just stopped working. Towed it to the dealer and they said the steering column and power steering needs to be replaced for a cost of $1,350. I sure hope Ford will pay for this. I mean, what's the point of a recall service if it doesn't fix the problem.

- Houston, TX, USA

problem #48

Aug 122015

Escape

  • 124,000 miles
When came out of store and started the truck the power steering was not working. Called my husband and he had me look for the fill reservoir for the power steering and check the belt. He determined that it is a closed system. This has happened many times since then. It always happens when I start it not while I am driving. I have had to drive it that way as it is my only mode of transportation. Looked it up online and discovered there was a recall but the manufacturers date was only through 09/2010. Mine is 01/2011. The dealer told me they cannot do it as a recall because mine is not on the list. Even though it is the same problem as the earlier ones. Ford told me to save my receipts in case there was a recall and told me I had to contact NHTSA to file a complaint. I am afraid it will start to happen while I am driving and cannot afford to have it fixed. They need to extend the recall before someone gets hurt.

- Fruitland, MD, USA

problem #47

Aug 012015

Escape

  • 65,000 miles

A D V E R T I S E M E N T S

As I was making a left turn my steering wheel locked up, an alarm went off, and then the car returned to normal steering again. Has happened quite a few times and have brought it to Ford and still happened afterwards until this last time my power steering has gone out completely on a 7hr drive home with a baby in the back seat.

- San Jose, CA, USA

problem #46

Feb 022015

Escape 4WD 6-cyl

  • 100,000 miles
Ford issued a recall for my 2010 Escape (NHTSA recall: 14V-284) for power steering issues which I responded to and a local dealership had it in for service. Now I am starting to experience the issues that were cited in the recall including loss of power steering leading me to believe that the recall did not correct the situation at all.

- Walker, MI, USA

problem #45

Apr 172014

Escape

  • 29,428 miles
The contact owned a 2010 Ford Escape. The contact stated that while driving 40 mph, there was a loss of power steering without any warning. The contact stated that the vehicle veered to the right and the stabilization feature caused the front and rear passenger side tires to deflate. The contact applied force to the steering wheel. The failure caused the vehicle to crash into a guardrail and flip over more than twice. A police report was filed. The contact sustained injuries to the head, mouth, and the right ear lobe was fractured. The vehicle was destroyed. The contact received a recall notification months after the crash for NHTSA campaign number: 14V284000 (steering) however the failure occurred before the recall repair was able to be performed. The manufacturer was notified of the failure. The approximate failure mileage was 29,428.

- Florissant, MO, USA

problem #44

Jan 162015

Escape 4-cyl

  • 210,000 miles
Was driving, and transmission wouldn't allow RPM to go above 500 and continued to drop to 0 and shut off in the middle of the road.

- Ypsilanti, MI, USA

problem #43

Feb 042015

Escape 4-cyl

  • 69,000 miles

A D V E R T I S E M E N T S

I was driving down I-70 West bound and my car started to change lanes without my control. Also since I had the Ford's recall number 14S05 service my gas millage has also dropped by 3-5 miles per gallon. Before the recall service I had no issues with my car. I have noticed my car steering is over compensating providing a carnival type ride. (car sickness to those who ride with me and sometimes myself also.) asked the Ford motor car company about restoring back to the orginal setting and they said no. My car is no longer safe to use since I had the 14S05 recall service done.

- Basehor , KS, USA

problem #42

Feb 022015

Escape

  • 84,715 miles
I drive a 2010 Ford Escape and received a recall notice (#14S05) for the power steering sensor. I took it to Liberty Ford in parma heights in October 2014 to have this fixed. In late January 2015 I again received the same signal on my dashboard that I did prior to the recall. My steering wheel became hard to steer. I brought it back to the dealer and was informed that the steering column needs to be replaced and this would cost me almost $1200. The dealer informed me that this really doesn't have anything to do with the recall and is due to normal wear and tear on the vehicle. Another customer going through the same thing advised me that his mechanic advised him that this is a known Ford defect. They are passing these costs onto me - this is so unfair. I have no recourse but to pay this amount since it is my only vehicle.

- Parma, OH, USA

problem #41

Jan 032015

Escape

  • 100,502 miles
The contact owns a 2010 Ford Escape. While driving 5 mph, the power steering seized and the power steering warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the torque center needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of failure. The failure mileage was 100,502.

- West Liberty, OH, USA

problem #40

Jan 302015

Escape 6-cyl

  • 76,000 miles
Power steering failed. There was a recall in July 2014 on this. Dealership then reset the software for the torque sensor. The recall states that either a software update is needed, the torque sensor replaced, or the steering column replaced. At the time I had no issues. 6 months later my power steering failed. I am now told I need to replace the steering column. The recall states if a software reset was done that any further issues would not be covered. The cost for this is roughly $1,500 whereas a software reset only costs Ford Motor Company about an hour and a half labor. I feel the software update was a "band-aid" to a much larger problem with this model and the problem is being passed onto the consumer.

- Plattsburgh, NY, USA

problem #39

Jan 062015

Escape

  • 67,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving 10 mph, a ticking noise came from the steering wheel without warning. In addition, the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number:14V284000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- Albuquerque, NM, USA

problem #38

Jan 092015

Escape

  • 60,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving 35 mph, the steering wheel became difficult to turn. The contact had to apply excessive force on the steering wheel in order to make a turn. Additionally, the traction control warning light illuminated. The vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. The vehicle was repaired under NHTSA campaign number: 14V284000 (steering) however, the failure recurred. The vehicle was taken back to the dealer where the technician diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. The VIN was unavailable.

- Chesapeake, VA, USA

problem #37

Jan 072015

Escape

  • 107,323 miles
The contact owns a 2010 Ford Escape. The contact stated that when the vehicle was started, the power steering seized and the steering wheel was difficult to maneuver. The vehicle was taken to the dealer where it was repaired under NHTSA campaign number: 14V284000 (steering) however, the failure recurred on several occasions. The manufacturer was notified of the failure. The failure mileage was 107,323.

- West Valley City, UT, USA

problem #36

Jan 092015

Escape 4WD 4-cyl

  • 65,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 3 mph, the steering wheel was extremely difficult to maneuver. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) however, the remedy failed to repair the failure. The manufacturer was notified of the failure. The failure mileage was 65,000. Updated 02/20/15 updated 10/28/15

- Derby, CT, USA

problem #35

Jan 062015

Escape

  • 70,000 miles
On January 6, 2015, I started the car to move it out of the garage. I could barely steer the car; it was very hard to maneuver. A power steering fault message appeared on the dash. I took the vehicle in for service in October 2014 for the power steering recall. According to the dealership, the recalled item was taken care of and the vehicle was in compliance.

- Lathrup Village, MI, USA

problem #34

Jul 012014

Escape

  • 76,000 miles
The contact owns a 2010 Ford Escape. While making a left turn at 15 mph on a hill, the vehicle hesitated before shifting into drive. Two months later, the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 14V284000 (steering) and had been repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.

- Depot, NY, USA

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