This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car will be idling and suddenly power down. Recently while I have been slowing down at a traffic light, stop light, or braking for traffic it will power down. After researching online I have found that hundreds of other Ford Escape owners have had the same issue, some have had it happen while driving at high rates of speed. I have taken it to 4 different mechanics, 2 of which are Ford dealerships and they work on it charge me a lot of money and it continues to happen. Almost a year now! I'm fed up.
Drivers side door latch switch says it is not latched, but it is. This causes the interior dome lights to remain on while driving. Hard to drive at night with lights on. Dangerous. Doors do not lock properly because it thinks the door is ajar. I understand thousands of complaints on this exact issue.
Going South on I81 to watertown, NY. Vehicle quit and I coasted to the side of the highway. Tractor-trailer behind me swerved to miss me. Almost hit a car coming off the exit ramp, had no power to excelerate to get by him. Could have been a wopper of an accident.
The contact owns a 2011 Ford Escape. While driving 35 mph, the vehicle stalled and the entire instrumental panel failed. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. The contact sustained a mild concussion and bruises to the body that did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The failure mileage was 53,000. Updated 7/1/15 the consumer stated while driving the lights flashed, ignition system stalled, brakes failed, and the steering locked up. Updated 9/15/2015
An O2/exhaust sensor & fuel induction kit had to be replaced. This SUV has only 13700 miles on it. The dealer said that the parts were faulty. My bumper to bumper warranty went out last July 2014, so it wasn't covered. I feel that Ford needs to investigate if other vehicles have this same problem. I should also be reimbursed for my cost.
- Amelia, OH, USA
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The contact owns a 2011 Ford Escape. The contact stated while driving over 35 mph, the vehicle stalled without warning. The vehicle was taken to the dealer but was unable to determine the failure and an unknown error message appeared on the instrumental panel. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,000.
The engine has stalled on multiple occasions. Several of the incidents have occurred when making a turn, either right or left, at a low speed with no pressure being applied to either the gas or brake pedal. The most recent events have been when turning onto a street with oncoming traffic. I make the turn and press on the gas only to find that the engine has stalled. I have to stop and restart the vehicle. This makes for a dangerous situation as you end up with little control of the vehicle. It has also stalled in parking lots when coasting at a low speed waiting on another car. I purchased this vehicle used in may of 2014 and had to take it to a local Ford dealership the very next month (June 2014). The dealership replaced the throttle body and motor assembly and also reprogrammed the PCM per the 13N01 recall. Within two months, the issue was back, this is January of 2015, and the issue has gotten much worse. I have read that it could be a type of relay switch located in the under-the-hood fuse box. If Ford doesn't fix this issue, there will eventually be wrecks and possible fatalities.
While driving along my Ford Escape suddenly refused to accelerate, I was holding the gas to the floor and it wouldn't budge. It was idling strangely and surging. A wrench symbol appeared in the screen on the dash. I was on a hill and was unable to pull of the road. Luckily, no one was behind me. I waited a few moments and restarted the Escape, it went and then continued to decelerate once again. I will be taking this back to the dealership to be fixed. But I am very concerned, upon researching the issue I found many more complaints online. Why hasn't this issue been recalled? it is highly dangerous and it is only a matter of time before the Escape cuts off at the wrong time and gets someone killed. This needs to be addressed before it become an epidemic like the Chevy cobalt.
As I was driving my car lost it throttle. The engine continued to run but I had no ability to accelerate. I pulled the car over. Turned it off, then back on and the car appeared to show no issues. About two weeks later the issue appeared again. Same solution. From my research this appears to be a common issue and could very much endanger anyone in the vehicle.
Entered left turn lane to approach off ramp, truck stalled. Appx 40mph. Turned off and restarted, drove home. Had noticed jumping response from idle to reverse to drive, particularly upon first ignition of day, for about a week. Have contacted dealership for repair of noted throttle body issue, which is scheduled for 1 week from today.
Driving down freeway at 85 miles per hour. Vehicle stalls and rpms or mph won't move. Pull over put in park, vehicle shakes real bad and wrench comes on. Turn off and restart, wrench drops off. 50 miles down the road same instance, except after restarting wrench drops and check engine light comes on. Bring to dealership. Throttle actuator control system stuck open and they say possible recall. Week later going 65 down highway and same instance happens. Take it to different dealership and they say we have throttle body recall, they recalibrate the recall. Now vehicle doesn't always switch rpms when it's supposed to. It'll jerk before shifting and then wrench and check engine light comes back on. Back to dealership and they say throttle actuator control and possible new throttle body down the road. Spent almost 1000 dollars on recall in last couple months and now they telling us the recall was just a recalibration and but might need a new throttle body?? what was the recall for. Frustrated with Ford.
The vehicle was taken into a Ford dealership to be serviced and after that the control module for the airbags went out. The part had to be ordered and while we were on vacation the steering began locking up and the traction control lights began showing disabled. Also, the car began saying to resync something because the tire pressure was low when it was just fine. After returning from vacation and the steering column totally locking up several times, the dealership now tells us that additional control modules are out. When the steering locks it requires stopping no matter where you are at and turning off the vehicle to reset and then starting it again. This probably happened a dozen or more times on busy highways. This vehicle is roughly three years old and they can't even say why the modules are continuing to go out and if fixing them will even solve the problem. The dealership also indicated that the traction control issue could cause the vehicle to roll on curvy roads. I spoke with customer service and they said to bad, this is not on their list of items that they have to fix. They will let engineering know but no guarantee that they will even respond to this issue. Will never buy a Ford again in this case as this is going to cost roughly $2500 - $3500 to fix and nothing to say it won't go out again. I have never had an electronic control module go out on any other vehicle let alone after 3 years and Ford is not helpful.
I was making a left turn when I lost power steering, making it very difficult to make the turn, the ABS light, advancetrac light and the advancetrac off light all started flashing. I arrived at my destination the car was parked for 1 1/2 hours, when I tried to leave the car would not start.
Loss of power at highway speed, 70 miles per hour, during rush hour traffic. My wife had to pull over to breakdown lane and turn off engine, on I-95 in West palm beach fl area. Wrench light illuminated. Vehicle restarted, after a few minutes waiting at side of very busy highway. Second time this happened within two weeks. Very dangerous situation!!!!!! 2011 Ford Escape ltd 3 L V6.
After intermittent 3 times in 2 weeks, had throttle body cleaned 12/14/2013 per Ford tsb. On this date, 12/16/13 it failed again and had the throttle body replaced at my expense. Ford would not cover it after 36,000 or 3 years as out of warranty. It was an extremely hazardous condition not to replace. This part should be recalled immediately for replacement.
NHTSA action number - DP12006 vehicle stalls going 65 mph. Issue is not covered under the 100,000 mile warranty why"??? why has there not been a recall on this issue?????"
While driving along highway, my gas pedal suddenly became completely unresponsive. Was luckily able to coast off to shoulder of the highway and SUV began to idle extremely roughly. Restarted vehicle and was able to drive home without additional problems. Researched issue today and found numerous examples of this problem. Issue should be recalled!!
Driving normal speed, without warning, "wrench icon" appears and gas pedal fails to respond. Coast to stop in a parking lot. Shut off engine, restart vehicle and it drives normal for remainder of 2 mile trip. Start next errand and same thing happens. Sounds like the throttle body failure and limp mode that I have been researching online.
I could've [xxx] died. I was on a busy highway when my car died like the battery was died but the battery was fine and I had gas. I took my Ford Escape into the dealership to see what the problem was. My SUV needed something to do with the throttle. Im not very happy that I will need to pay 600 dollar to fix something that others with a Ford Escape are having the same problem. Ford needs to recall the Ford Escapes asap or give people a refund or discount or your company will lose alot of customers because Ford wont take responsibility for this. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On 10/16/13, while driving on the freeway at 60mph and attempting to accelerate vehicle lost power in the center lane forcing me to have to make a dangerous move without power to try and bring the vehicle to rest in the emergency breakdown lane on the right. The vehicle "check engine light" came on along with some other type of wrench light. Was able to start the vehicle up right away but this time the check engine light stayed on. Code P2112 - electronic throttle body was replaced by Ford on 10/17/13 for $320.76 vehicle also lost power on 10/10/13 while at a low speed and trying to accelerate to enter the freeway. The wrench light came on but not the check engine light. Was able to restart the vehicle and the wrench light went away.
A D V E R T I S E M E N T S
- Frederick, OK, USA