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10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
60,236 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Escape electrical problems

electrical problem

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2011 Ford Escape Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #38

Dec 312011

Escape

  • 18,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Escape. The contact stated the vehicle stalled several times without warning. The dealer replaced the throttle body which corrected the failure. The air conditioning system recently failed and would blow hot air. The dealer inspected the vehicle and was unable to locate the cause of failure. The air conditioning system was not repaired. The failure mileage was 18,000 and the current mileage was 30,000.

- Natchez, MS, USA

problem #37

Sep 032013

Escape

  • 46,000 miles
I was driving to work in the morning and my Escape stalled while going through a four way intersection. I thought that this may have been an isolated incident so I continued driving. I then noticed while I was in traffic that the engine would shutter and not idle normally. It stalled again the next day. I took it to the Ford dealership in the city where I live with the check engine light on, they tested it and then the light reset itself?? they took it on a test drive and nothing happened with them while they were driving so they said that there was nothing that they could do. My car is shutting off while I am in trafic and driving, this is a serious safety issue. I have been blessed that the brakes work on the cars that drive around me or else I would have been in a serious accident on more than one occasion this week!!! please recall these cars and get them fixed before someone dies!!!!

- Hinesville , GA, USA

problem #36

May 312013

Escape

  • 28,000 miles
My 2011 Ford Escape stalls at highway speed. This is a known issue to Ford, and the part was on back order because of all of the other defective Escapes. Although the part was said to have been replaced, the stalling has continued. My Ford dealer refuses to do further repairs, even though the truck is very dangerous to drive. The problem is with the throttle body for this model. Here is a video that someone else posted on youtube www.youtube.com/watch?V=1rvghyxvgu4

- Manassas, VA, USA

problem #35

Aug 012013

Escape

  • 26,000 miles

A D V E R T I S E M E N T S

The car went into limp mode while driving... gas pedal would not do anything until I pulled over and restarted. Wrench light and check engine come on, but go off after car is restarted. Took to dealer today after about 6 occurrences in the past month. It seems to be happening more frequently.

- Roselle, IL, USA

problem #34

Sep 022013

Escape

  • 54,000 miles
At 55 mph our 2011 Ford Escape lost all power with no warning at all. Had to push it out of the middle of the highway. Throttle control/powertrain light came on. Turned ignition completely off and restarted the engine, light went out and ran fine. Going in for service asap.

- Montpelier, VA, USA

problem #33

Aug 042013

Escape

  • 45,000 miles
Vehicle shuts down or does not respond to accelerator. You turn it off wait a few minutes, start it again and it gets moving. Problem occurred twice in one day. 10 days later the problem re-emerged three times.

- Fort Worth, TX, USA

problem #32

Aug 122013

Escape 6-cyl

  • 41,100 miles

A D V E R T I S E M E N T S

On four separate occasions, while accelerating the throttle gave out. The vehicle had no power to move forward, except what was left from the original speed. On one of theses occasions, I was on a major highway in the DC area when the throttle gave out. I turned on my hazards and pulled over. Thankfully the cars behind me had enough room not to crash into me. I then turned off the car. Once restarted, it seemed to stall a bit and then drove normally until the next incident. There have been 4 incidents within 5 days, all seeming to happen at random. The "wrench" flashes once the throttle goes out, but then doesn't appear once the car is back on and everything seems normal. Ford has given me problems, saying this falls outside my warranty and I may have to pay for the repair myself. They also wont see me for a week, when this merits immediate attention. I just bought this vehicle in March 2013, after this problem had already been reported by thousands of existing owners. Had I know about this problem, I would not have purchased this vehicle because it is so unsafe.

- Ellicott City, MD, USA

problem #31

Aug 162013

Escape 6-cyl

  • 53,000 miles
I was pulling out of the doctor's office with my wife and newborn child and as I pulled out (I had plenty of safe distance if my car were functioning properly) my car all of a sudden lost any acceleration capabilities and the RPM's dropped extremely low. The speed limit on the road was 55 and it started when I got to 30mph making it so the traffic already on the road ran up right behind me and nearly hit me. I was helpless and could not go any faster. This is an extremely dangerous defect, even though the car never lost complete power I lost all control to accelerate and continued to slow with fast traffic all around me. I am lucky that it did not result in an accident or any injuries to myself, family, or other motor vehicle operators. I took my Escape to the closest Ford dealership who informed me that the electronic throttle body had failed. It was not very comforting when he knew exactly what was going on when I told him what happened because he had seen this same situation so many times. I cannot believe that there is not a recall on this manufacturer defect and I hope it does not result in any accidents or worse.

- Newport, NC, USA

problem #30

Jul 202013

Escape 6-cyl

  • 46,000 miles
I was driving on an interstate at approximately 75 mph, when the engine of my 2011 Ford Escape seemingly shut down. The gas pedal stopped working. A small golden wrench icon lit up to the left of the RPM gauge. I pulled over and as I slowed, the car jerked. I turned the car off; took out the keys and waited a few minutes. The engine had a little extra trouble to restart; but it did within 30 seconds. Two days later, a diagnostics test at my Ford dealership showed the throttle body needed to be replaced; but I was told the part was on a national back order. The same incident repeatedly happened for a total of about 10 times, before the part was at the dealership and able to be replaced. The part was replaced more than two weeks after the diagnostics test and initial incident.

- Springfield, IL, USA

problem #29

Jul 112013

Escape

  • 18,500 miles
The contact owns a 2011 Ford edge. The contact stated while attempting to accelerate, the transmission slipped and the vehicle jerked. The vehicle was placed in park and the traction sensor warning light illuminated. In addition, the contact stated that after closing the driver's side door, the door ajar warning light remained illuminated. As a result, the overhead light stayed illuminated causing the battery to lose power. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 18,500. The current mileage was 19,000.

- Port Huron , MI, USA

problem #28

Aug 072013

Escape 6-cyl

  • 38,500 miles

A D V E R T I S E M E N T S

While driving on an expressway around 35-40mph, vehicle experienced a sudden loss of power and went into limp mode (less than 1000rpm) with a wrench indicator illuminated on the dashboard. Pulled over, shut down vehicle and then restarted engine. Vehicle was driven home and taken to the dealership the next day. Ford diagnosed and is replacing the throttle body under powertrain warranty.

- San Jose, CA, USA

problem #27

Aug 012013

Escape 6-cyl

  • 48,500 miles
Was driving on highway at 55 mph, the wrench light came on dashboard and the car started decelerating. Would not accelerate, had to pull over, turn car off, then back on, in order for car to accelerate again. Second incident seemed like car's power completely shut off and would not come back on again after a rough idling stop.

- Sewell , NJ, USA

problem #26

Jul 302013

Escape 6-cyl

  • 44,000 miles
We had our 2011 Escape in the dealership 2 times due to it completely shutting down while driving before they could figure out that is was a failed throttle body (electrical issue). They told us it was "bad gas" every other time. We had our infant in the vehicle when it shut down on the freeway and scared the crap out of us. Thankfully we were able to get away from other vehicles and make an emergency exit from the freeway onto the shoulder until the vehicle came to a stop. Its extremely dangerous and Ford needs to address this and create a recall. I have done research to find so many others with the same exact issue. Our vehicle is in the shop as we speak to the tune of a $500 fix and I just got off the line with Ford customer service to demand a reimbursement. I am waiting to hear back from them to see if they will work with us on the cost. Our vehicle only has 44K miles on it and we had it serviced before the warranty expired and were told everything was fine. We also had it in for service other times for this issue.

- Ypsilanti, MI, USA

problem #25

May 232013

Escape

  • 38,500 miles
On May 23rd we were traveling on an interstate at about 65mph and suddenly the car lost acceleration, we were able to pull over to side of road and luckily able to avoid other cars. We turned off engine and it started again but was very apprehensive. The car did ok until July 20th when we stopped at a light and when we started the acceleration was gone again, we were able to get to side of road but it took 3 tries to get it started again. We tried to get home before it happened again but about 2 miles from our home it died again. We were on a 2 lane road but was able to pull into someone's driveway and it took several times to get it started and we tried to get back on road but it died again. After a couple more tries it started and we were able to make it home. We had to call a tow truck to take it to the dealer because we were afraid it would happen again and could have had an accident. We have only had the car for 2 yrs and it only has around 38000 miles.

- Lawrenceville, GA, USA

problem #24

Jul 202013

Escape

  • 59,700 miles
I was traveling 60 mph on the highway when the vehicle lost power, I had to coast over to the side of the road, turn off the vehicle and turn it back on. The vehicle would start but then return to idle with no throttle response. This went on repeatedly before I had to have it towed to a dealership. Because this occurred on a Saturday afternoon the service department was closed and I was unable to speak to anyone. First thing Monday morning when I went in they first told me they did not know about the problems with the throttle control unit. Upon presenting them with numerous copies of complaints filed on line they finally acknowledged that there was a problem. However with no recall I would need to pay for a replacement which with towing resulted in a $550 bill. Apparently I was very lucky that there was one replacement in stock (hmmm), otherwise it would be weeks. I hope the replacement works because it has been a chronic problem for months. Skeptical to say the least.

- Oklahoma City, OK, USA

problem #23

Jul 172013

Escape 6-cyl

  • 83,000 miles
I was driving and the vehicle stalled. I turned the engine off and restarted it drove fine almost a week later it happened again maybe 3 miles from my home I turned engine off and restarted drove about 1 mile and it done it again and picture of a wrench came on instrument panel I drove about 1 mile again and stalled again. I started vehicle again and the check engine light was on and I made it to my driveway. Had vehicle towed to Ford dealership and the called and said it is the electronic throttle body and would be a few days because they have to order the part and it will be $349. I was surfing the web to see what the part was when I say this page about others having the same problem.

- Eastaboga, AL, USA

problem #22

Jul 162013

Escape 6-cyl

  • 86,000 miles
I was driving home on the highway during rush hour. A yellow wrench light began flashing on the lower left side of the dashboard. I felt the engine lose power and saw that the car was decelerating. I pressed on the gas pedal with no effect. I signaled and moved over to the shoulder of the road. Approximately 10 feet after I reached the shoulder, the car stopped moving forward and stalled. I turned it off, let it sit for a few minutes and attempted to turn it on again. The engine would not turn over. I called and had the car towed to the Ford dealership. In speaking to the mechanic the next day, he told me E problem was a failed throttle body and would need to be replaced. This dealership was back ordered for the part as 5 other Ford vehicles were awaiting a new throttle body. Upon researching this issue, I realized that my vehicle also experienced a "lurching forward" which was likely also related to the throttle body. This lurching had been going on for several months at intermittent times.

- West Suffield, CT, USA

problem #21

Jul 152013

Escape 6-cyl

  • 460,000 miles
I was driving down the road at 40 mph and my vehicle just quit running (lost power) and I had to pull over to the side of the road. The engine light came on when this happened, it looked like a wrench figure on the dash. After letting my Escape sit for about 30 seconds, it started right up. After it started, I put it in drive and proceeded to go down the road and after about two miles, my vehicle quit running again. After a few seconds of sitting, I started it up again and managed to get into a Ford dealership and they said the problem was a throttle problem and replaced the part which cost me $342. The dealership said this had been a problem with many Escapes and said this part may be on the verge of a recall.

- Fort Wayne, IN, USA

problem #20

Jul 022013

Escape 6-cyl

  • 46,000 miles
My 2011 Ford Escape has gone into limp mode while in motion three times this month, July 2013. My local Ford dealership diagnosed the problem as a malfunctioning throttle body.

- Sandy Springs, GA, USA

problem #19

Jun 082013

Escape 6-cyl

  • 63,000 miles
I am a single female and keep my vehicle maintenance up to date. I do not have anyone to call on to help in times of car trouble. The engine would lose power and start to 'coast' to a stop at varying speeds, including on an interstate. I had to pull the car over, turn it off, and restart. The restart was always troublesome. Once the dealership looked at the car, I was told I would have to wait at least 2 weeks for a replacement part. I had to deal with this issue for 2 weeks, putting myself and any passenger in danger of being involved in and causing a major car accident. I called the dealer 2 weeks later; the dealer did not contact me. I picked up the part and had it installed. I also purchased a cabin air filter in order to have that replaced at the same time. To my surprise, the car did not even have a cabin air filter installed when I purchased the new vehicle. I have never had that filter replaced. I have severe allergies and currently take 2 shots. I was not happy to discover the air entering my car was helping to contribute to my problems with my allergies. I will not purchase another Ford. Their customer service does not promote repeat customers. Ford does not stand behind their vehicles and are not concerned with the safety of their customers.

- Clover, SC, USA

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