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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,798 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Escape engine problems

engine problem

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2011 Ford Escape Owner Comments (Page 10 of 12)

« Read the previous 20 complaints

problem #59

Jun 302013

Escape

  • 44,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Escape. The contact stated that while driving approximately 50 mph and approaching an entrance ramp, the engine stalled without warning. The vehicle was coasted to the side of the roadway. The engine was restarted with the warning indicator illuminated; however the vehicle failed to accelerate upon applying the accelerator pedal. The vehicle was towed to an authorized dealer for diagnosis where the technician stated that the failure was contributed to the throttle body. The vehicle was being repaired. The manufacturer was notified of the defect. The approximate failure mileage was 44,000.

- Springfield, VA, USA

problem #58

Jun 082013

Escape 6-cyl

  • 63,000 miles
I am a single female and keep my vehicle maintenance up to date. I do not have anyone to call on to help in times of car trouble. The engine would lose power and start to 'coast' to a stop at varying speeds, including on an interstate. I had to pull the car over, turn it off, and restart. The restart was always troublesome. Once the dealership looked at the car, I was told I would have to wait at least 2 weeks for a replacement part. I had to deal with this issue for 2 weeks, putting myself and any passenger in danger of being involved in and causing a major car accident. I called the dealer 2 weeks later; the dealer did not contact me. I picked up the part and had it installed. I also purchased a cabin air filter in order to have that replaced at the same time. To my surprise, the car did not even have a cabin air filter installed when I purchased the new vehicle. I have never had that filter replaced. I have severe allergies and currently take 2 shots. I was not happy to discover the air entering my car was helping to contribute to my problems with my allergies. I will not purchase another Ford. Their customer service does not promote repeat customers. Ford does not stand behind their vehicles and are not concerned with the safety of their customers.

- Clover, SC, USA

problem #57

Jun 282013

Escape 6-cyl

  • 44,500 miles
I was driving when it appeared to stall shut car off I drove to dealership. I was informed it was bad throttle assembly. It will cost $411to fix dealer offered to take 10% off.if my wife was driving she would have totally totally panicked and most likely caused an accident. Ford needs to step to the plate and fix this.

- Wadsworth, OH, USA

problem #56

Apr 012013

Escape 4-cyl

  • 19,800 miles

A D V E R T I S E M E N T S

At approx. 19,800 miles was driving along the interstate and the Escape started losing power. I went from running 75 mph to 40 mph. The Escape now has approx. 33,000 miles and is a total nightmare. As of April 28, 2013 it has been in the shop for a total of 46 days and has had 8 repair attempts. No warning lights nor the check engine light has ever come on. This Escape clunks, surges, loses power, cut's off and at times will not even crank. The transmissions has been reprogrammed, the throttle body and motor asy - throttle body air intake has been replaced, the vapor management valve has been replaced, the torque convertor has been replaced. Lost in arbitration with the BBB because Ford said in their last repair attempt that the vehicle has operating as normal. June 5, 2013 car was back in shop because at 7:45 am stopped at a red light, while my foot was on the brake the RPM's surged up to 4000, could hardly keep it from running the light, once the light changed took off and within 4 tenths of a mile lost power and shut off. It took me 8 minutes to get it to crank, drove about 15 miles, surging all the way, and the car died again, taking me 10 minutes to get it to crank. Took the car back to the shop, they kept it for 7 days, returned it and said they could not duplicate problem. June 20, 2013 tried to crank the car at 10:00 am, it would crank, but go dead, finally at 11:10 am it stayed cranked, drove at 3 tenths of a mile, car goes dead. Takes me 5 minutes to re-crank went straight to the shop. This car is dangerous and Ford needs to re-call.

- Stockbridge, GA, USA

problem #55

Jun 012013

Escape 6-cyl

  • 39,000 miles
I was driving down the road and suddenly my vehicle lost all RPM's, I coasted on to the side of the road and turned my vehicle off. During this time a wrench light also came on my vehicle. A few minutes later I restarted it and it went aprox 1/2mile before doing it again. I again pulled over, restarted engine and was able to drive home with no further problems. This has happened multiple times since in the past 2 weeks. The Ford service dept told me that this is not covered under warranty and they are unable to fix it without us paying in full for the repair. The wrench light does not stay on. We were told the actuator was stuck open.

- Keithville, LA, USA

problem #54

Jun 252013

Escape 6-cyl

  • 66,250 miles
I was traveling and suddenly lost power or throttle control. The car started stumbling and I had no power as I pushed on accelerator. The wrench symbol came on my control panel.

- Mason, TX, USA

problem #53

Jun 232013

Escape 4-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

At a stop light, accelerating through the intersection at approx. 30 mph, the car jerked and lost speed. Put gas pedal down to floor. The car was never able to go over 10 mph. Had vehicle towed to dealership where I was told today it was a defective throttle body and due to back order on the part it would take up to 2-3 weeks to receive a part. This exact same thing happened to my brother's 2009 Ford Escape. Seems if this is recurrent issue it should be recalled seeing as the potential danger to the driver and other's on the road.

- Stafford, TX, USA

problem #52

Apr 282013

Escape 4WD 6-cyl

  • 51,100 miles
The first of 4 incidents occurred while driving on the belt parkway in brooklyn NY. I was driving at a speed of 65 mph in the left lane on a stretch of highway with no shoulder on the left side of the road when I lost all pedal power. I wasn't able to accelerate. The engine was running and all the electronics were working properly except for not being able to accelerate. The small icon of a wrench appeared on the dash. I managed to cross three lanes of heavy traffic to the right shoulder. I put the vehicle in park and stepped on the accelerator to rev the engine, nothing happened. It seemed like there was no gas getting to the engine. I then shut down the engine and checked the owners manual for the icon of the wrench. The description of the wrench icon states that a throttle control/powertrain fault has been detected and I should contact an authorized dealer as soon as possible. Upon contacting the dealer he indicated that they have been having a problem with the throttle body on my make and model and also stated that my warranty had expired and there was no recall issued for this problem. The cost was my responsibility. I proceeded to have them order me a new throttle body. The lead time would be 2-3 weeks for the new part. During that time the same problem has happened 3 more times, 2 of which were at a speed of 65 mph and 1 time starting off from a red light at a speed of less that 10 mph. After researching this problem on line I have found this to be a major issue and a recall for the throttle body should be issued and repairs made by Ford at no cost to the owners. I feel that I was put in a very dangerous life threatening position.

- Holmdel, NJ, USA

problem #51

Jun 112013

Escape 6-cyl

  • 33,000 miles
Vehicle went into limp-home mode while under light acceleration. Had to be towed to dealership. Dealer diagnosed as throttle body failure.

- Freehold, NJ, USA

problem #50

Jun 052013

Escape 6-cyl

  • 13,000 miles
Vehicle has stalled on me on 5 different times. Always during a turn at slow speeds. I have had to put the vehicle in neutral and restart it. The last time it happened, was on June 5th. There was a car behind me and I was able to avoid it hitting me. I reported this to my Ford dealership and they checked the vehicle out and could not find any problems. I also notice that at times when I am trying to accelerate that the car will kind of jerk or surge, almost like it's trying to get fuel to the engine.

- Bermuda Dunes, CA, USA

problem #49

Jun 212013

Escape

  • 29,900 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Escape. The contact stated that while driving 65 mph, the vehicle stalled. The check engine warning light did not illuminate until after the failure occurred. The contact was able to restart vehicle however, the failure recurred several times. The vehicle was taken to the dealer, who inspected the vehicle and determined that the failure was caused by the throttle body. The failure was not reported to the manufacturer. The failure and current mileage was 29,900.

- Temple , TX, USA

problem #48

Jun 182013

Escape

  • 41,300 miles
I was making a left turn from a road with a 45 mph limit. I just initiated the turn when it felt like I lost all power & was barely coasting. I waited 'til the road was clear to turn, but now there were 2 cars bearing down on me sounding their horns & with squealing tires as they attempted to avoid hitting me. I barely made it out of the intersection. At what felt like one mph, I drove onto the shoulder, turned off the car & gathered my wits as I was terrified. Turned the car back on & it was the same, but noticed a wrench on the display. Turned my car off & called my mechanic for a tow. While waiting, tried turning the car on again & it worked. Drove to the mechanic & he said it was a throttle body assembly problem, but no code had been set in the computer. He called schaumburg Ford & they said unless a code was set, it was not covered by warranty. I would have to drive the car 'til it failed again & set the code--like driving a time bomb! the next day I went to hopkins Ford where I bought the car 6/30/12 & they said the throttle body assembly failed the test, so it would be covered by warranty, but that it would be at least July before they could get the part because so many have failed & are on order. I would have to drive the car 'til then. Later that day they contacted me & said Ford advised this would not be covered by warranty & the service person estimated the repair at over $500. With this many failed throttle body assemblies, this sounds like a recall item. Sure hope I don't get killed or kill somebody while I wait for the part.

- Streamwood, IL, USA

problem #47

Apr 272013

Escape

  • 22,119 miles
Driving on the interstate at the speed of 60 mph, the car started jerking and the acceleration was going down even though my pressure on the gas hadn't changed. The check engine light and the service light came on. I pulled over, turned off the engine and let it sit for 10 mins then started it up and drove home. I took it to the dealership the next day and they did a diagnostic test; nothing failed, they told me to keep driving it and if it happened again to drive it straight to them. It happened again less then 2 months later this time on a sun. Driving on the interstate at 60 again, the car started jerking and the acceleration went down. Same lights came on. I pulled over, turned off the engine and let it sit for 10 mins then started it up and drove for a bit. Happened back to back 3 more times trying to get as close to home as possible. After the 3rd time I believed the risk was too high to continue driving. Called for roadside assistance and had it towed to dealership. They tested and found out it had a bad throttle. It was told the part is on back order because several people were experiencing this problem. The foreseen wait is 12 days to a month.

- Virginia Beach, VA, USA

problem #46

Feb 152013

Escape 6-cyl

  • 30,000 miles
The contact owns a 2011 Ford Escape. The contact stated while driving approximately 40 mph the vehicle decelerated on its own. The contact stopped the vehicle on the emergency lane and was able to continue driving normally after restarting it. The wrench warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technician stated a valve had to be replaced. After the vehicle was repaired the failure continued to occur. The technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 30,000.

- Oklahoma City, OK, USA

problem #45

Apr 222013

Escape 4-cyl

  • 40,000 miles
Repeated stalling of vehicle while in the flow of traffic at highways speeds. No shoulder to pull off on. Car has to be completely stopped and restarted to drive again. First visit to dealership they told us the cost to replace the throttle body. The car is less than 3 years old and barely out of warranty. They told us we could continue to drive the vehicle while the part is on order. They don't expect to have the parts for another 6 weeks! in the meantime, the car continues to have repeated problems and would just stop and jerk suddenly upon acceleration and the engine would stop functioning. We had the car towed to a different Ford dealer and are waiting on them to complete a diagnostic evaluation. Scared for our lives! surely a recall will reimburse us for repairs, towing and rent car. What a nightmare!!

- Friendswood, TX, USA

problem #44

Jun 082013

Escape 6-cyl

  • 20,650 miles
I was traveling approximately 70 mph on the interstate. My car shifted quickly into a low gear and the wrench light came on the dashboard indicating a powertrain failure. I was able to maneuver off the freeway and shut the car down. It would start up again, and we limped into the Ford dealership which was about 1/4 mile away. The dealership replaced the "throttle body" and indicated I was the "third one this week".

- North Little Rock, AR, USA

problem #43

Jun 092013

Escape 6-cyl

  • 49,000 miles
Driving the car we start to excel and the car shuts down due to the throttle body not functioning right.

- Marble Falls, TX, USA

problem #42

May 312013

Escape 6-cyl

  • 52,130 miles
While driving car started to shimmy, then would no longer accelerate. Turned off. Restarted and was able to drive home. On the way to the repair shop on June 3, 2013, while driving the car started to shimmy then would no longer accelerate. Turned off. Restarted and was able to drive to the repair shop.

- Houston, TX, USA

problem #41

Jan 242013

Escape 6-cyl

  • 39,000 miles
This vehicle is driven by my son while he is at college. The vehicle has had approximately 8 instances in the past 6-9 months (7 of those in the past month during a one week time period) in which the vehicle has lost a significant amount of power and speed which has required him to pull off the highway for his safety. Once off the highway, he turned the vehicle off and then turned the vehicle back on which cleared the problem. At the time of these issues, the vehicle had approximately 38,000 miles and was 2 1/4 years old. He subsequently took the vehicle in for service, several days after the week in which he had 7 separate incidents, and the Ford dealer replaced the throttle body. There appears to be a significant body of knowledge that indicates Ford has a problem with the throttle body on late-model Escapes. Ford should, at a minimum, acknowledge this safety concern, and also make repairs at no cost to the consumer, to mitigate this problem.

- Katy, TX, USA

problem #40

Jun 052013

Escape 6-cyl

  • 26,500 miles
The car came to a sudden stop without warning, it seems to have a faulty throttle body.

- Dallas, TX, USA

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