10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,910 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Escape fuel system problems

fuel system problem

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2011 Ford Escape Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #84

Sep 272013

Escape 6-cyl

  • 37,401 miles

A D V E R T I S E M E N T S

At highway speed, engine and drive train became totally unresponsive on congested dallas freeway. Wrench light came on, no other indications. Vehicle lost all speed and was forced to cross traffic lanes with no motive power to safety lane very nearly causing three different traffic accidents with other vehicles. Totally limp. Once parked, shut off motor and restarted. Engine started and drive train engaged again. Wrench light no longer appeared, no other indicating lamps or errors. Returned to roadway and within 5 minutes same thing recurred. Pulled over, restarted engine, drive train reengaged, returned to roadway and exited to side roads to home. Once on the side road, same thing happened again in front of a semi coming up from behind and narrowly escaped getting hit from behind before pulling over again. Same routine occurred 4 more times before I could get it into the dealership. Last occurrence in addition to the wrench light coming on and off, the engine light came on and stayed on. Vehicle condition is known, reported multiple times and has been investigated by the nthsb already without a recall. This known condition is extremely dangerous to the operators of affected vehicles and to other unsuspecting motorist and the general public. Pressure needs to be applied to Ford Motor Company to address this matter and notify affected owners and operators of affected vehicles. Today the vehicle is at the dealership and with just a thousand or so miles over warranty, dealer says it is not covered and the estimated $600 repair is my issue.

- Mckinney, TX, USA

problem #83

Sep 102013

Escape 6-cyl

  • 47,900 miles
Engine speed became unsteady, rising and falling despite steady, even pressure on throttle pedal. Soon after, the engine would die after returning to idle following a stop. Not long after that, unsteady engine speed became more noticeable both at idle and while driving.

- Long Beach, CA, USA

problem #82

Sep 222013

Escape

  • 22,400 miles
My vehicle stalled twice yesterday while going though busy intersections and the wrench light came on. I would pull over at a super slow speed and then turn the car off and back on. Finding this rare for a well maintained 2 year old vehicle, I looked up "Escape stalling" on google and found a plethora of complaints. I took it to the dealer today and mentioned what was happening with the car and what I had seen on the internet and he didn't give any credence to it. I am still waiting for a diagnosis and hope the problem can be repaired. Luckily there was no one behind me either time...but this could have easily been a very nasty accident because there is no warning that the car is going to stall. Notes: I purchased the vehicle in NJ February 2011

- Tampa, FL, USA

problem #81

Sep 232013

Escape

  • 42,000 miles

A D V E R T I S E M E N T S

While driving on my morning work commute I was stunned when my 2011 Ford Escape just became unresponsive and was coasting on a 5 lane freeway doing 65 mph. I really did not know what was going on since the only signal that could classify a problem was the little wrench light at the bottom left of the dashboard that was on. I did not do anything out of the ordinary, and I did not notice anything out of the ordinary with the ride. My observations - rpms dropped below 1,000, speed was coasting but dropping since there was no acceleration, electrical was on, steering was sluggish like something was wrong, and a small shaking of the vehicle occurred. The only thing I could do is put my blinker to move to the shoulder but my fellow commuters did not respect that very well. So I promoted my desired to get off the freeway by turning my hazard emergency lights and that's when they started to move away from me to get to the shoulder. My experience did rattle me since I felt hopeless in a sense that I wanted to hit the brake and remembered that I was on a freeway which would be really bad. After pulling over to the shoulder I did manage to turn the vehicle off completely pull the key out and give it about a minute. After I started it up again I figured it was a single occurrence, which I was wrong when it happened again on the way home but I was down the street from my house.

- San Antonio, TX, USA

problem #80

Sep 182013

Escape

  • 46,000 miles
The car stopped responding to the gas pedal as I was merging into traffic. I pulled over, turned the car off and waited 15 minutes. I turned it back on, had the same behavior when I tried pulling out of the parking lot. I had to toe the vehicle to the dealership. The mechanic knew right away what the issue was, mentioning that it was common. The dealer replaced the throttle body and charged a $100 premium to use my warranty, despite it being a "known" issue.

- Pflugerville, TX, USA

problem #79

Aug 312013

Escape

  • 71,900 miles
I was driving at about 35mph and half way up a slit hill when the check engine and wrench light came on and the engine lost power. I quickly put my hazards on, stopped and restarted the car. Luckily it started right up and I was able to move because I was on the down slop of the hill and other cars could not see me right away.

- Philadelphia, PA, USA

problem #78

Sep 202013

Escape

  • 40,200 miles

A D V E R T I S E M E N T S

While driving on the highway, my SUV jerked slightly and then just decelerated, and I could not maintain speed. I had to cross over 3 lanes to the side of the road and turned the SUV off. There was no warning, and I had not applied the break. I noticed the wrench light came on the dashboard. I waited a minute and turned the SUV on again. I was able to get to my destination, however, during this trip, the SUV jerked slightly again, but this time there was a slight acceleration. I was able to maintain a safe speed for the remainder of the trip, as it only lasted for a couple seconds. I contacted the service department of the dealership where I purchased the car and where I regularly take the car for maintenance. The serviceman knew exactly what the problem was when I described the problems I was having. He suggested I bring the car in for service as soon as possible. The car was towed to the dealership, and they replaced the electronic throttle. I was told it was not covered under warranty, but since I had an extended warranty, they would only charge me $100. When I picked up the car, I actually paid $106, and I was never informed that this was a recalled part. I should not have been charged anything, as Ford was well aware that this part was defective and have been for many months now.

- Blue Bell, PA, USA

problem #77

May 012012

Escape

  • 37,972 miles
Engine began to stall intermittently at different speeds. Restart vehicle and it would run fine until without warning it would stall again. The wrench would light up on dashboard when stalling. Took vehicle to Ford to have checked out, was told throttle body needed to be replaced. Of course it was out of warranty. Three hundred forty five dollars later it seemed to be repaired, that is until today 09/21/2013 it started to have the same stalling condition. Will be taking it back to have it checked out again asap before it causes an accident. The vehicle now has 62,328 miles on it. We also have trouble with the check engine light coming on intermittently. The obd indicates the O2 sensors are not heating up properly. This seems to mostly happen when the weather is cold or sometimes when it rains. Weird ! thank you so much for your assistance in this matter. Automakers need to be held responsible by some one for selling unreliable and dangerous vehicles to us and then expect us to keep paying for their mistakes! thank you

- Marrero, LA, USA

problem #76

Sep 202013

Escape

  • 50,100 miles
While driving down the highway my vehicle went straight to limp mode with no warning at all. I had to pull to the side of the highway while traffic was stopping behind me and trying to pass me. A wrench light and check engine light came on and I could not throttle my vehicle at all. I cut the ignition off, let it sit a minute and cranked it again. The problem went away. This has happened numerous times the last 2 days. It has happened while trying to go through intersections and while turning across traffic. The diagnostics at advanced auto shows throttle body stuck open. This is a very dangerous situation that seems to be happening to a lot of these vehicles.

- Williamston, NC, USA

problem #75

Sep 192013

Escape 6-cyl

  • 44,400 miles
My daughter was entering an intersection preparing to turn left. When she got enough of a clearing between vehicles to turn she went to accelerate to go thru with the left turn and she had no gas to go. The peddle hit the floor and the car died. She was able to coast thru the light with out being hit. But after that the car had to be towed home. We had to replace the throttle body on the vehicle. She was very lucky not to be in a serious crash because of this part going bad!

- Willard, OH, USA

problem #74

Sep 012013

Escape 6-cyl

  • 51,400 miles

A D V E R T I S E M E N T S

Traveling in a highway, car suddenly decelerates and engine slows to about 800 RPM. The car engine does not shut off but pressing on accelerator has no effect on engine speed and the car will not move forward. Putting it in park or neutral has no effect either. I was able to turn the engine off using ignition switch and when I turned it back on the throttle operated normally. From the first time the incident has occurred it has repeated itself every few days with repeats getting more often. I was out of state when it occurred so had to return home to get car repaired. Waiting on appointment now.

- Baton Rouge, LA, USA

problem #73

Sep 052013

Escape

  • 81,456 miles
Traveling at 40mph yielding onto an entrance ramp and the car just dies with no warning. Stop the car and it started back up. Drove it for another day with no problems and two days later it died againg trying to accelerate. It has since repeated this 4 times.

- Harpers Ferry, WV, USA

problem #72

Aug 302013

Escape

  • 47,000 miles
Pulling onto a exit ramp, lost throttle response, rpms were erratic 1000. Was able to off to the side, turned engine off, waited a few minutes, restarted. Drove another 2 or so miles, same issue, but now with engine light on and wrench light on. After another wait and restart, same result. Three failures in 7 miles. Upon arriving home, I used my obd code reader to pull a "P2112) fault code. I purchased and replaced the throttle plate controller, ($350) that evening from my local Ford dealer. So far, a week later (knock on wood), have not had another occurrence. Btw the replacement Ford part is a different updated part.

- Rochester, NY, USA

problem #71

Aug 012013

Escape

  • 26,000 miles
The car went into limp mode while driving... gas pedal would not do anything until I pulled over and restarted. Wrench light and check engine come on, but go off after car is restarted. Took to dealer today after about 6 occurrences in the past month. It seems to be happening more frequently.

- Roselle, IL, USA

problem #70

Aug 292013

Escape

  • 57,900 miles
I was traveling on interstate at 65-70 mph, when my Escape's RPM's all of a sudden dropped to 1 and would not react to the gas pedal, luckily I was in the slow lane and managed to coast off the interstate. There was an 18-wheeler behind me and I started to panic at the speed he was gaining on me. I finally managed to get my hazards on to notify him that I was having issues. If I had not have been in the slow lane I would not have been able to get off the interstate before the car stopped completely. This is very dangerous, if I had been in the far left lane or the middle lanes the car could have stopped in the middle of the interstate. I took the vehicle to the Ford store and they informed me that it was the throttle body. I then googled the problem and found out that this is a real issue with a large majority of the vehicles not just a limited faulty part. I don't understand how Ford cannot see that this is a safety issue if someone goes to make a left turn and this happens another car could crash into them. Anytime your car does not react properly it becomes a safety issue. When an 18-wheeler is behind a vehicle that responds the way mine did today it is a safety issue. As you know a fully loaded tractor trailer cannot stop as easily as a passenger vehicle and if the vehicle in front of them all of a sudden looses power and cannot get out of their way there is going to be an accident. Once I got stopped my car did restart but getting to that point was very scary.

- Gastonia, NC, USA

problem #69

Aug 222013

Escape

  • 50,834 miles
While driving home from work on the highway out of nowhere the check engine light came on and the throttle stopped working. I put the vehicle in neutral and still no throttle response, had to pull over on the highway, turn the vehicle off, turned it back on and ran fine O the way home. 2 days later drove the vehicle to work again and drove fine but on the way home from work the exact same thing happened 7 times! after the 4th time it happened on the way home the check engine light stayed on even though the throttle came back after turning the vehicle back on. Stopped at the local auto parts store to get the code and found out it was the throttle body stuck closed. The fact that this has happened that many times on the highway is a real danger to myself and others on the road way.

- San Antonio, TX, USA

problem #68

Aug 212013

Escape 6-cyl

  • 39,100 miles
At first, while driving, the car would shut down and not respond to throttle movement, a huge safety issue in traffic. After pulling over and restarting the car, the problem seemed to go away for a while. The problem seemed to be intermittent the first few times. Finally the car shut down to an idle and would not respond to throttle movement and the wrench and engine lights came on. The car would only run limp mode. The odb codes read a P2111 and P2112 (throttle actuator control stuck open, and throttle actuator stuck closed) respectively. We had to tow the vehicle to the dealer. We were told that the entire throttle body had to be replaced at a cost of $666. The problem is that the part is unavailable for 2 weeks and maybe up to a month. We have 39000 miles on the vehicle, the warranty ran out at 36000. This issue is also not covered under the power train warranty. This seems to be a widespread issue and I am disappointed that Ford is unwilling to make this right and produce a recall.

- American Fork, UT, USA

problem #67

Aug 212013

Escape 6-cyl

  • 44,218 miles
Vehicle abruptly stalled, wrench light came on, no accelerator pedal. Dangerous situation in traffic, leaving driver stranded. Forced to call for tow truck and have vehicle towed to dealer for repair. Very lucky to be able to steer vehicle to relatively safe location. Dealer replaced electronic throttle body. E-mailed Ford, but no response at this time.

- Collierville, TN, USA

problem #66

Aug 222013

Escape 6-cyl

  • 67,050 miles
Engine loss of power, would. Not accelerate, got out of traffic, put on 4ways, engine would only idle very rough, check engine light and wrench were on, shut off engine restarted after long cranking, started resumed trip, about 5 miles happened again, I did same, after restarted drove 12 miles home. This issue is extremely dangerous. I have found over 2 hundred reports of the same problem upon first try and I was using 2011 Escape. Ihave since become aware that this problem affects multiple models and years. Ford talks about safe mode" how safe is a 5 mph or less vehicle in a 70 mph belt way????? how about a 1 minute to stall mode??? or get off the road now?" it would appear they are aware of the issues and more concerned as to the ones that are in warranty!!! in other words protect the engine let the passenger fend for themselves. This has occurred multiple times at multiple speeds. Went to Ford they suggested appointment, 1 week was first available, if problem is throttle body part may be on back order, lovely,

- Kittanning, PA, USA

problem #65

Aug 152013

Escape 6-cyl

  • 39,000 miles
Engine lost power but did not die. It would still creep along about 2 mph. The gear light was showing on the dash. The obd code was read by a local auto parts shop as P2112 -- throttle actuator control system - stuck closed. Recommended action from Ford was to replace the throttle body. I purchased the part from a local Ford dealer for $324 plus tax and installed myself. Problem was resolved.

- Overland Park, KS, USA

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