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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,136 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Escape fuel system problems

fuel system problem

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2011 Ford Escape Owner Comments (Page 7 of 13)

« Read the previous 20 complaints

problem #131

May 072014

Escape

  • 46,000 miles

A D V E R T I S E M E N T S

I have had this vehicle for one year, and it would be impossible to recount all of the times it has stalled on me while driving it. It has stalled in parking lots, in heavy stop-and-go traffic, making turns, pulling into my driveway, and accelerating to enter the freeway. It started within two months of purchase. I took it to a Ford dealership in August of 2014 where they performed recall work which included throttle body replacement, reprogrammed the PCM, and a power steering advisory item. The vehicle continued to stall. The stalling seems to happen just after fill-up and happens intermittently until the gas gauge reads less than three-fourths and at low speeds. I filled it up yesterday, and it has stalled seven times since then. It happens when coasting to a stop or making a turn. On the freeway at high speeds, it runs well. The issue was compounded in February when it was discovered that the evap canister was full of gas. It, along with a tube hose assembly (bl8Z9D667B-af), was replaced only for it to happen again. The purge valve was stuck open and had to be replaced along with a second evap canister. The stalling issue continued, and the dealership found the canister to be saturated with gas again. This time, they said they would have to replace the gas tank to correct the issue as they believe it is a valve built into the tank which seems absurd. I have not done this since they quoted a cost of over $2000. Even if I have that done, it will only correct the canister issue, not the stalling. I have read hundreds of posts on the internet from people who have the exact same problems with the same model year as I have. These are both issues that I believe to be the result of a defect in the manufacturing of this vehicle due to the volume of owners who are experiencing the same problems. I feel Ford needs to step up and correct these issues.

- Friendswood, TX, USA

problem #130

Apr 172015

Escape 4-cyl

  • 13,700 miles
An O2/exhaust sensor & fuel induction kit had to be replaced. This SUV has only 13700 miles on it. The dealer said that the parts were faulty. My bumper to bumper warranty went out last July 2014, so it wasn't covered. I feel that Ford needs to investigate if other vehicles have this same problem. I should also be reimbursed for my cost.

- Amelia, OH, USA

problem #129

Apr 092014

Escape 4-cyl

  • miles
1st time I was coming to a stop at a light and the vehicle wanted to surge forward several times, when light turned green I tried to accelerate and it hesitated. This would happen every now and again, not a continuous issue. In Dec 2014 it happened again this time with the vehicle stalling, put in park and it started right up but hesitated when accelerating, did this several times within a 5 mile span. Parked, did my 8 hour work day came out, started right up and no issues driving home. Later that night my husband drove it and it stalled on him 3 times with the check engine light coming on. Code P144A came up, took it to my mechanic and was told the code thrown should not cause stalling issues. This has been an ongoing battle, sometimes the vehicle running great, sometimes I don't know if I'll make it to my destination. This happens at all speeds; in city, interstate, or at a complete stop. I only have 72000 in mileage and my vehicle is well kept, what is going on"!"

- Jacksonville, FL, USA

problem #128

Dec 012013

Escape 4WD 6-cyl

  • 92,000 miles

A D V E R T I S E M E N T S

The Escape leaks gasoline throughout the gas pump only when it's turned on. And the back door doesn't open, it's locked.

- Panorama City, CA, USA

problem #127

Oct 012014

Escape 4WD 4-cyl

  • 98,000 miles
When driving the steering wheel seems hard to control. The SUV seems to sputter as I press on the accelerator, and the engine (motor) seems to miss when acceleration is between 20 and 40 mph. Next, when accelerating past 60 the engine missing or (cutting out symptom) occurs.

- High Point, NC, USA

problem #126

Sep 262014

Escape

  • 70,000 miles
Driving on freeway approx 65 mph, no warning, engine completely stops. Thankfully able to drift over to shoulder of exit lane and restarted with no detectable issues. Asked mechanics to run alternator diagnostics - as they said the alternator was the only thing that would make an engine completely cut off. Tested ok. Parked for weekend. Same thing happened on Monday morning. Searched for problem online, found throttle body comments. Called local dealer - service adviser told me it was covered under recall, but appointment setter told me it wasn't. we'll see when I get there tomorrow. Very terrifying experience - I'm lucky I travel at very early traffic times. I don't think I will ever feel safe in the vehicle after reading so many similar stories.

- Austin, TX, USA

problem #125

Jul 282014

Escape 6-cyl

  • 2,500 miles

A D V E R T I S E M E N T S

Driving down road and just quit running.

- East Stroudsburg, PA, USA

problem #124

Jul 292014

Escape 4WD 6-cyl

  • 30,388 miles
Driving down freeway at 65 mph, all of a sudden the engine cuts out and I have no power. The wrench warning light in the dash came on. I pulled off to the side of the road turned the key off and restarted the car. It drove fine the next 3 miles to my home.

- Apache Junction, AZ, USA

problem #123

Jul 282014

Escape 4WD 6-cyl

  • 48,700 miles
Vehicle continued to jump, then continued to have problems. Throttle body was the cause.

- Glen Allen, VA, USA

problem #122

May 132014

Escape 6-cyl

  • 25,000 miles
The vehicle accelerated quickly from a stopped position upon starting in the morning. I have to put my foot on the brake to keep it from surging forward even though I have not pressed the gas peddle at all. Vehicle jolts forward suddenly during driving at slow speeds and often when starting from a stop. Also sometimes increases acceleration when coasting at a medium speed when no gas has been applied.

- Rhinebeck, NY, USA

problem #121

May 202014

Escape 6-cyl

  • 50,948 miles

A D V E R T I S E M E N T S

Upon starting the vehicle it operates as it should, once the RPM slow to an idle the vehicle will surge and stall at idle. At slow speeds (10-20 mph) the vehicle will surge and stall when the throttle is applied. The vehicle shuts down and steering and braking abilities are minimal, the vehicle will surge at speeds of 45mph however it does not stall at this speed. On the highway at a speed of 70 mph the vehicle will surge slightly, however it is not as noticeable of an event as at slower speeds.

- Kingsland, GA, USA

problem #120

Nov 052012

Escape 6-cyl

  • 49,366 miles
Check engine light came on and vehicle lost power and died. Pulled over to the side of the road and turned off the vehicle for a few minutes, then turned it on and was able to proceed for another 5-6 miles, then the issue repeated. Check engine light remained on, however. Finally was able to complete my trip without further incident. This same issue happened again about a week later, with the same outcome as the first time it happened. Scheduled a repair for 11/14/12 at which time I was informed that there was a default code P1450. Cannister was full of fuel. Evaporator canister, pipe and valve were replaced. Total for the repair $557.16 plus sales tax because vehicle mileage exceeded 36,000 warranty ceiling. Then on May 16, 2013, while on vacation, vehicle had similar problems - engine light came on, vehicle lost power and died... pulled over, turned off vehicle, turned it back on and was able to make it to the next town with a Ford dealership where we had a diagnostic run on the vehicle. This time the codes were P0685 and P2112, which required the replacement of the throttle body and motor assembly which cost another $314.18 plus sales tax. I have since received a letter from Ford stating that the throttle body is now being covered under the customer satisfaction program 13N03, but wonder why there is not similar coverage for the evaporator cannister issue.

- College Station, TX, USA

problem #119

Feb 232014

Escape 6-cyl

  • 24,500 miles
I have no idea what part is bad.... I was driving on a open highway and all of a sudden I had no speed, it was as if I had taken my foot off the accelerator, I was able to get it off the highway but when it was idling, it was running really rough. After setting for awhile it seemed to run ok but of course being a lady I am very uncomfortable driving it now. My husband took it to our dealer, astorg Ford, they said it was the throttle body and they would replace the defected part but didn't have it in stock, they would get it in a few days but still sent it back home for me to drive and of course I will not drive it till it is fixed, I think it was bad on their part to send the Escape back to me the way it is. Thank you

- Elizabeth, WV, USA

problem #118

Aug 072013

Escape 6-cyl

  • 35,500 miles
Lost throttle control, pulled over, turned engine off, and restarted to correct problem. This happened three more times over following month at 70mph on freeway, 50mph on surface street and an intersection at a stoplight. Exact same behavior (loss of accelerator, turn engine off, restart). Dealership replaced throttle body. Five months (7,000 miles) later problem occurred again at a busy intersection almost resulting in a serious traffic accident. I took it back to Ford, they performed tests, said they already replaced the throttle body with the new one and made no repair even though I told them the car was unsafe to drive with the defect. There will be serious accidents that result from this defect.

- Bakersfield, CA, USA

problem #117

Dec 202012

Escape 6-cyl

  • 51,000 miles
Car would violently buck while loosing power. Wrench light came on then disappeared. Seams to be a random ghost that visits every 2 weeks. Had map sensor replaced under warranty then 2 wks later happened again. This time paid for throttle body. 2 wks went by and it happened again. This time didn't. go to dealer. Not sure but I think it might be throttle body again if it is infact the problem. Car sucks. Same problem over and over.

- Farmington, CT, USA

problem #116

Oct 152013

Escape 6-cyl

  • 60,000 miles
While driving down the freeway the car suddenly surged for a second and then lost all power. There was no gas going to the engine and I could not produce any speed. I had to coast to a stop while moving over in the freeway lane to the shoulder. When I did stop, the engine sounded like it had trouble getting fuel to it. I turned off the engine and sat for a second and when I turned the car back on it started up and would go. Over the past months this has happened on and off. Some days it drives fine and then all of a sudden it will do the same aspect.

- Anaheim, CA, USA

problem #115

Jan 122014

Escape 6-cyl

  • 150,000 miles
Accelerating from traffic light, in left lane, in heavy traffic. The car slowed down and would not respond to accelerator. Manage to maneuver to the side of the road. Shut off engine and restarted engine. All appeared normal. I maneuvered to a road with less traffic to continue home. The problem occurred again within a mile.

- Matthews, NC, USA

problem #114

Jan 102014

Escape

  • 88,000 miles
On 1/10/14 upon pulling onto an exit off of a major interstate as I slowed down the engine shut off. The vehicle had power but the engine shut off on it's own. I put hazard lights on, car in park and started again fine. Again later that evening I was on my way home from work and upon pulling off an exit the engine stalled again. 1/11/14 I drove home on a major highway, came to stop light and engine lost power again. I was able to coast to a stop and park. Engine restarted fine and vehicle proceeded to stall at the next intersection. This to me is dangerous losing engine power. I am afraid this could cause me to be rear-ended if this keeps up. I am seeing the dealer first thing next week.

- Fort Wayne, IN, USA

problem #113

Dec 222013

Escape 6-cyl

  • 15,000 miles
My daughter was driving, and had pulled from a stop sign. The vehicle seemed to stall, and she had no control- no brakes, no throttle, the emergency brake didn't stop her, and she finally pushed it into park and that did nothing. It rolled to a stop, although the engine seemed to be running. She turned off the engine, and after a few minutes, restarted it. It restarted, and she proceeded to drive to her destinations which was closeby. Very scary, but fortunately, no other real traffic, but this could have been tragic.

- Exton, PA, USA

problem #112

Dec 162013

Escape 6-cyl

  • 46,800 miles
After intermittent 3 times in 2 weeks, had throttle body cleaned 12/14/2013 per Ford tsb. On this date, 12/16/13 it failed again and had the throttle body replaced at my expense. Ford would not cover it after 36,000 or 3 years as out of warranty. It was an extremely hazardous condition not to replace. This part should be recalled immediately for replacement.

- Port Orange, FL, USA

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