This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Escape. The contact stated that while driving at various speeds, the power steering assist fault warning message appeared on the instrument panel. The contact took the vehicle to a dealer and was informed that her vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was also notified of the recall and provided her with the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 163,000.
The contact owns a 2011 Ford Escape. The contact stated that while driving at various speeds, the power steering would intermittently fail without warning. The contact stated that the power steering functionality would return upon restart of the engine. The contact had spoken to a dealer who informed him that his vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The contact also spoke to an independent mechanic who was familiar with the failure and informed him that a sensor would need to be replaced. The manufacturer was notified of the failure and promised the contact a call back from a manager however, the contact had not yet heard from a manager. The vehicle had yet to be repaired. The failure mileage was approximately 160,000.
- Mansfield, OH, USA
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THE POWER STEERING FAiLED. The torque sensor was diagnosed as failed. Unable to steer the vehicle. Turns out Ford says this car wasn-€™t reported as faulty. BUT 914,000 OTHER FORDS FROM 2008-2011 WERE RECALLED !!!!!!! This vehicle is the model and year of ALL those recalls.
The car started shutting off when putting gas and all the ABS lights started turning on. Then it escalated to the car shutting off when pressing the brakes. Now it shuts off randomly never while driving at higher speeds. I was driving the vehicle on the highway and it just shut off and I almost crashed onto the side of the highway because the steering wheel was not working. Thankfully I was able to meet be it a bit and avoid an accident but it happened a few times. Found that some vehicles like mine have some recalls and an extended warranty thing on file and when speaking with a rep at the Lincoln/Ford, she agreed that that what I was experiencing had to do with those, but the car dealerships in my area are not wanting to take responsibility and repair my vehicle which at this point is a public safety hazard not only for my family and me but anyone on the road around me. I can't work or take the car anywhere because of this issue and the carelessness and complete disregard from Ford reps is appalling.
The contact owned a 2011 Ford Escape. The contact stated while driving at 35-40 MPH, the vehicle rolled over and crashed into a residence yard. The air bags did not deploy. There were no warning lights illuminated. The contact was knocked unconscious and was transported from the vehicle to the hospital with the assistance of emergency units. A police vehicle was filed. The contact sustained fractured vertebrae at the base of the neck, and several lacerations on the buttocks and face. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.
Vehicle stalled while driving. Was able to pull into a parking lot. Car died and would not start and stay running. Acted as if fuel was not getting to engine. This happened approximately 1 month ago. I had car repaired. A relay was thought to be bad in the fuel supply system. Today the same thing occurs, car stalls and dies in few minutes. Again was able to get into a parking lot before it went completely dead. After stopping car starts up but then stumbles and dies in less than a few seconds. Sounds like it is not getting fuel.
The front subframe is rusted out and will not pass the pa state inspection. The car has undercarriage corrosion problems. We just replaced the muffler pipe for similar issues last fall. They car has been driving in pa for last 9 years and should not be having these issues. The car has 89000 miles. Godshalls automotive can get a used part and labor to fix will be $1100. This should be look at as a recall.
Carrier bearing drive shaft assembly causing severe vibration upon exceleration and and letting off the gas peddle also ignition issue put key in turn on cranking several times before starting unless key is turned back my Escape has 70,000 miles on it I should not be having these issues.my engine light is on and vehicle vibration it has new tires, I replaced tie rods, bearings, in front all new brakes this vehicle has been a big disappointment I have put a lot of money into it and only 70,000 miles for a 2011.please help me out with this situation this is the first Ford I have ever owned I am not a happy customer.
On December 22, 2019 at approximately 6 pm, our son was loading groceries he had just purchased into the back of the Escape, when he closed the rear lift gate window, it simply shattered into small pieces. My son suffered a small abrasion on one knuckle but it could have been much worse. There had been no cracks or other signs of defect in the window. There is a Ford technical services bulletin (tsb-11-2-9) on this issue but when we called a local Ford dealership and mentioned the tsb, they said that Ford would not pay T O fix it and that the tsb was merely instructions to the service technicians on how to fix it. This is bull. We are aware that NHTSA has received more than 40 complains on this issue. Our son was injured, this is a known safety defect and Ford should be held responsible. The vehicle was stationary with the engine turned off when this happened.
When truck has a full or even half tank, always smell a loud gas smell coming from truck. Gas smell so loud can not have truck parked in garage due to fumes. Also with brakes, when forced to stop immediately the brakes make a weird sound and wont lock properly.
I was driving my 2011 Ford Escape limited edition and on the highway when I was going at a great amount of speed the vehicle shuts down completely the dash went black and the steering wheel locked up and everything I was able to stop I restarted car it started back
My 2011 Ford Escape XLT 2.5L is stalling while driving, stopped, turning. The RPM's are jumpy. Car stalls with foot on the gas in mid drive! replaced the canister purge valve as diagnosed. Not the fix.
First issue is that the back back door wont open & there is no keyhole to unlock it either. Second issue is that when it rains heavy water is coming through from the outside into all my doors & it stays there because there is no plug to let the water out. The cheapest option was to drill holes in the bottom of each door to let the water out.
I was driving down the road and the car just died and did not start again and I cant figure out whats wrong with the car but even in the off engion switch still was trying to start its self so I had to remove the battery cables so it would stop trying to start and we cant figure out whats wrong with it still and we just spent $3500 to get the transmission replaced and at this time we have no clue how to fix it.
I was driving and my back windshield broke loose from the car. I was driving on manchester rd no more than 40 miles an hour. Upon checking, one of the rear hinges had broke and the windshield was haniging by the other hinge. Fortunately for myself and people behind me on the highway it held on. It is now clear that the other hinge is also rotted and I'm very lucky no one was injured. I was telling my coworker who has the same year, make, and model car about the incident and we decided to go out and look at hers. Her hinges are also rotted and the same thing could have happened to her at any time. We then went on line where we found multiple complaints about this same issue. The following image is of the hinges. A friend came and pushed the windshield back up in place as much as possible because it downpouring into my car. Then we ducktaped it to get me home. I did not want to let it hang again for the photos because I am afraid it will fall of completely. One image is of my car, the other of my coworkers.
While driving to work, I noticed that the Ford emblem on my steering wheel was off center, therefore making my car out of alignment but I had no idea how this had happened. I made an appointment to bring my car into town fair tire to get it realigned but was told that they couldn't do it because my engine cradle was extremely rusted so I would need to have that addressed at a mechanic. They also told me that they pulled the vehicle safety check they did on my vehicle from the year before when they changed my tires and there were no issues so this was very odd to them as well as to how this could've happened. I next brought it into my mechanic and was told that in order to fix the issue my entire front end frame would need to be replaced. $1600 later, my vehicle is back in line. Ford Motor Company is claiming there are no recalls on my vehicle even though they did have recalls on the 2005 Escapes for this same reason. I'm lucky I noticed and addressed this issue before something more serious happened like my engine dropping out of my vehicle on the highway or something. My vehicle isn't that old and only has 81000 miles on it. Something seems off.
A D V E R T I S E M E N T S
- Ferndale, MI, USA