CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
2.4
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,375 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch properly. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.
THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE PASSENGER-€™S SIDE FRONT DOOR FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE DOOR WAS OPENED WHILE IT WAS SECURELY LOCKED. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO Bob Davidson Ford Lincoln (1845 E Joppa Rd, Baltimore, MD 21234, (888) 349-8092) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN INSPECTED UNDER AN UNKNOWN RECALL RELATED TO THE DOOR LATCHES AND THE VEHICLE WAS NO LONGER SUBJECTED TO THE FREE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
The contact owns a 2013 Ford Escape. The contact stated that the rear passenger side door latch malfunctioned and the door would not remain closed. The cause of the failure was not determined. The local dealer (quality Ford, 2300 E. main St, cushing, ok) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 72,000.
The contact owns a 2013 Ford Escape. While the contact's daughter was making a right turn at 5 mph, the driver's side door latch disengaged and the door opened without warning. The contact managed to hold the door closed and drove home. The vehicle was taken to rountree Ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) where it was diagnosed that the door latch needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 82,000.
The contact owns a 2013 Ford Escape. The contact stated that the vehicle was repaired per NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the driver's door would not remain latched. The contact also mentioned that the vehicle battery had to be removed so that it would not drain when the vehicle was not being occupied. Mooresville Ford (151 E plaza dr, mooresville, nc 28115, (704) 664-1300) was contacted and informed the contact to bring the vehicle in for diagnostic testing. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under a recall. The failure mileage was approximately 104,000.
- Mooresville, NC, USA
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The contact owns a 2013 Ford Escape. While the vehicle was stationary and while driving various low speeds, the rear passenger door latch connector failed to operate when prompted. The contact stated that the rear passenger door would not latch while stationary, and the rear passenger door would not remain in place even after the child lock mechanism was engaged and disengaged. The contact drove home at various low speeds to prevent the rear passenger door from opening. A dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA campaign number: 16V643000 (latches/locks/linkages) as a possible cause of the failure. The failure mileage was 140,898.
The contact owns a 2013 Ford Escape. The contact stated that the vehicle experienced premature engine failure that caused the motor to fail twice. The dealer (plattsburgh Ford, 320 cornelia St, plattsburgh, NY 12901, (518) 561-5030) diagnosed that an unknown oem part within the motor needed to be replaced. In addition, the vehicle was included in NHTSA campaign number: 16V643000 (latches/locks/linkages), but the same dealer confirmed that parts were unavailable. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). While driving approximately 68 mph, the rear passenger door flung open. The vehicle was taken to the dealer (northgate Ford, cincinnati, Ohio) and the recall repairs were completed. Five days ago, while driving approximately 70 mph, the driver's door flung open. The vehicle was taken back to the same dealer and was left there for diagnostic testing. The manufacturer was made aware of the issue and informed the contact that the issue would be addressed with the dealer. The failure mileage was 49,000. Parts distribution disconnect.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) months ago. The contact was unable to determine when the manufacturer would send the parts to the dealer. The front passenger side door latch failed to function properly. The dealer and manufacturer were notified of the failure. The contact was waiting on the remedy and parts to be supplied to the dealer. The failure mileage was not available. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated that the front driver side door latch failed and the door was unable to close securely without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 37,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. The contact stated that the rear drivers side door latch had become difficult to close. The contact later received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages ) but the interim notice indicated that the parts may become available mid second quarter of 2017 so the contact was unable to determine when the vehicle would be repaired. The contact felt that the manufacturer had exceeded a reasonable amount of time for the recall remedy. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. While driving 30 mph, the driver side door opened. The contact coasted over to the side of the road. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.
The contact owns a 2013 Ford Escape. The contact stated that the rear driver side door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,400.
The contact owns a 2013 Ford Escape. The contact stated that the rear passenger door failed to remain closed and opened independently while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the door lock failed. The lock was replaced, but the failure recurred. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V239000 (structure). The failure mileage was 7,450.
The contact owns a 2013 Ford Escape. While driving approximately 5 mph, the rear passenger side door flew open. The vehicle was taken to the dealer where it was diagnosed that the latch failed and needed to be replaced. The manufacturer was notified. The approximate failure mileage was 67,000.
Takata recall. The contact owns a 2013 Ford Escape. While driving approximately 35 mph, the driver side door flung open and did not close. There was no warning indicator illuminated. A local dealer and the manufacturer were notified and stated that there were no recalls. The vehicle was not repaired. Meanwhile, the contact received notification of NHTSA campaign numbers: 14V495000 (electrical system) and 14V597000 (air bags, seat belts). The failure mileage was 51,000. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2013 Ford Escape. While the vehicle was parked, the front passenger side door latch failed and prevented the door from closing. The failure also occurred with the rear passenger side door. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was 42,000.
The contact owns a 2013 Ford Escape. The contact stated that while driving at 25 mph, the engine stalled and the engine warning light illuminated. The vehicle failed to restart. The vehicle was towed to a dealer, who replaced the tire wiring for the map return signal and the tcbp return. The contact stated that five months after the repairs the failure recurred. The contact stated that while driving 40 mph, the engine warning light illuminated and the vehicle stalled. The vehicle was towed and was diagnosed that the fuel pump control module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,383. Updated 09/30/14 updated 02/27/2015
A D V E R T I S E M E N T S
- Tampa, FL, USA