CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
33,811 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side rear door failed to close after opening/ would not latch. Took the car to a local dealership and after a week of being told it was being fixed was then told the parts were not available until 5 weeks later and that no loaner car was authorized by the dealer. So 7 weeks wait for parts is not reasonable by any std for a domestic car made within the past 10 years.bad faith, no repair no remedy offered.
While driving on I-64 with direction to Lexington, KY, the hood of the car flew back and smashed the windshield. I was going at 70mph on I-64, driving in the middle lane and with my 3yo son seated in the back in his carseat. I managed to keep control of the car, slowed down and pulled to the right side of the road. The car was non drivable, so AAA had to tow us. My insurance company, Kentucky Farm Bureau, has checked the car and stated that is totaled. I have never heard of a car's hood smashing the windshield and the latch not working. There is no police report as they stated that with no collision, there can't be a report. There was no warning lamp about this problem. When going back, the hood ripped the latch from the body of the car. Thankfully both my son and myself were not injured and no one on the road was affected by this.
There is VERY advanced rust on the bottom of the drivers side passenger door, I did some searches online and it looks like this is common on escapes from this year. I think Ford must have had a manufacturing issue because I have never seen rust develop this quickly on vehicle that is not that old and wonder if it's developing other places I can't see. Very disappointed, there is clearly and issue with these fords.
The paint on my 2013, that has never been in an accident is wearing off in multiple places. It looks as thought a poor job was done applying the paint as my car has never been in an accident and only has 45,000 miles on it. I have been quoted $2500 to have it repaired which I do not have. It seems this is a manufacturing issue that Ford should have to pay for. As some of these spots also have started to rust, I will need to get this taken care of sooner than later so the problem doesn't become even bigger.
The contact owns a 2013 Ford Escape. The contact stated that the underlining under the vehicle became loose and was hanging down nearly making contact with the ground. The cause of the failure was not determined. Upon inspection it was discovered that multiple screws that secured the underlining were loose. The local dealer sahara motors (597 us 6 delta ut) and the manufacturer were notified of the failure. The failure mileage was 40,000. The VIN was inaccurate.
I filed a complaint sometime last week about my car having coolant leaks and overheating due to this leak. Well I took my car to the shop and was out 400 dollars to fix this. The shop ended up having to order two of the same parts because they were all faulty. A week later my car is fixed. Worked for 2 days and the part that came directly from Ford was faulty again. Car almost blew up on the highways because coolant was leaking everywhere. There was literally none in my car. When is this going to become important enough to fix" when the engine is completely ruined" I was driving down the highway today and all the lights on my dash came on saying engine temp dangerously high. Turn engine off immediately but by this point I was already smoking out the hood, it smelled like coolant inside my car, I pull over and get out and I see my tired are soaked, the whole sidewalk up under me was puddled, my engine was covered in coolant. I had to have it towed.
I bought my car this year and the handle never worked. It stays stuck in the open position and the passenger door flys open while driving every time. I have also had coolant problems since the day that I bought the car. These are all shown on a recall list for my model car but when I check with my VIN it says I have 0 recalls. I have always owned Ford such as Expedition and Explorer but I am not a fan of this Escape and all it's problems. While driving, it will go hit and say low coolant and I have to refill coolant every week or so. It's cute off on my and the check engine light reads words and not codes. It says association of 'something'. this has been happening since I bought it April 2019 and I'm fed up. My kids can fall out of the car because of the door or I can have big problems with these coolant issues and motor issues.
Passenger front door will not close, while driving Saturday 9/14/2019 approximately 7:30 pm my passenger front door flew open. I was traveling approximately 25 mph when this happened and had no passenger in my vehicle. I tried numerous times to close the door, but it will not close. I have had to tie the door closed (a picture is attached). This vehicle was part of a recall back in October 2016 #16S30 and was fixed on 5/15/2017. I called my local Ford dealership and they said because the recall was already fixed I would have to pay for this repair. I do not feel that I should have to pay for this repair and would like to know if there have been any other occurrences of this happening. I have reached out to Ford Motor Company but have yet to hear back from them. I have attached the recall notice and price quote for me to have this repaired. Thank you for your help and I look forward to hearing from you soon, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving down the road, the left rear door opened up. Pulled over to shut the door.. the door will not stay shut. My son was in the back seat and thankfully always wears his seat belt. This is very dangerous and someone can be killed with this defect.
While driving down highway 52 yesterday evening my Ford Escape 2013 caught on fire. I was able to pull to the side after it seized (brakes quit in the process) and had to jump out the passenger side door as the whole engine was on fire and engulfing the driver side.
The back door latch does not function properly. I cannot open the rear passenger door. There was a recall at one time & my dealership said they fixed it but it still isn’T opening. Can I take it back in w/O a charge to
Doors will shut and remain shut even when doors are unlocked and child locks are disengaged. A door that is not securely latched or latched indefinitely could open while the vehicle is in motion increasing the risk of an injury to a vehicle occupant. Vehicle was stationary when experiencing this issue.
I received a recall notice in October 2016 (safety recall notice 16S30/NHTSA 16V-643. The recall related to a side door latch that may break. I reported the situation via request # 165121. I contacted my dealer who said the parts were unavailable. I believe nearly 3 years is long enough to satisfy a safety issue.
1. my front bumper came apart 2 weeks after purchase at a place where the metal was welded and then came halfway of all pieces fell off attached to front bumper and no collision took place however when I backed up out of the parking space it caught on the curb and pulled apart even more. 2. since purchase after fill up the engine cranks however will not turn over without applying a little gas. 3. now yesterday I have too turn on ignition twice to start everytime I need to turn on the car. 4. I also had 5 recalls the dealership did not make me aware of fixed ( they only said rear seatbelts had to be replaced) well shortly after I purchased 3 doors wouldn't latch I had to rope my doors shut until I could get into sewel Ford. My family has been in so much danger in this vehicle. I am a 40 year old disabled woman with 3 children, my step -dad is blind, my brother is terminally ill and needless to say I need a reliable vehicle in one piece. I have filed a complaint with the attorney general and the dmv responded that an investigation has been set out to determine how much of this is manufacture defect and what part the dealership played by non- disclosure of remaining recalls making me believe they were concerned for our safety by fixing the rear seat belts.
I was on a road trip that lasted about 6-7 hours. I had been passing cars sometimes at high speeds. Sometime during the driving my eyes started burning really bad. It continued for days until I went to my doctor and got drops for them. I took the car the very next day to a Ford dealer for inspection and it has now been over 5 weeks with them and as far as I know, nothing has been done to the car. It has been turned over to Ford motor and is with the general counsel's department. The road trip was approximately 400-500 miles in total on the highways of Washington state.
Driver's side door latch wouldn't lock. The consumer referenced safety recall 16S30. Requested to be reimbursed for the repair. The consumer filled out the appropriate paper work, but had not heard back from the manufacturing company.
A D V E R T I S E M E N T S
- Mechanicsburg , PA, USA