Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.

In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.

A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.


really awful
Crashes / Fires:
2 / 7
Injuries / Deaths:
3 / 0
Average Mileage:
26,802 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Escape electrical problems

electrical problem

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2013 Ford Escape Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #61

Jun 112015


  • 46,000 miles


The contact owns a 2013 Ford Escape. While driving at 3 mph, the horn and emergency flasher independently activated and the vehicle stalled. In addition, post crash was displayed across the message board. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 46,000.

- Cliffside Park , NJ, USA

problem #60

May 252015


  • 26,000 miles
When starting, car shows "engine fault, service now" light. Took to dealership three times, has not been resolved. Recently, when braking for a stop light, engine fault reappeared and lost all power to the transmission. Huge safety issue.

- Jacksonville, FL, USA

problem #59

Jun 182015


  • 39,000 miles
Issues related per tsb #asi-44451 (NHTSA id #10055312) 2.0L motor lack of air conditioning on idle stuck in Chicago with over heating indicator lamp on display and overheating

- Churubusco, IN, USA

problem #58

Jul 102014


  • 75,000 miles


The Ford Escape is equipped with an intelligent key system. This key allows the driver to unlock the car by simply touching the door handle. The system also includes a feature that prevents the doors from locking or unlocks the doors immediately if keys are left inside the car without a driver or passenger present. This ostensibly makes it impossible for a driver to lock their keys inside the car. The car also includes a auto-locking feature that is supposed to lock all doors only when the car is in drive and begins moving above 5 mph. On three occasions, including today (6/11/2015) this system has malfunctioned to such a degree that its behavior was the exact opposite of its intended design and it became a safety hazard. Each occasion has involved my wife, who naturally carries the keys in her purse or briefcase. She has gotten out of the car and closed the door without locking the car manually. Her keys remained in her bag on the passenger floorboard or seat, while she walked around the car to retrieve them or to go to retrieve our son out of his car seat in the back. On these occasions the car has locked itself with the keys inside as soon as she closed her door and she was not able to get into the car. There are two major failings occurring. The cars system is supposed to prevent the locking of the doors or immediately unlock them if the car is parked and it fails to detect a driver in the seat. The car has no functionality that auto locks the car when it is off and stationary, yet it is doing this. If you get out of the car without the keys and close the door, it will lock itself. This is a major safety issue because it has resulted in my son getting locked in the car in the heat. I was nearby, and able to come unlock the car, otherwise we would have had to smash a window. Ford dealerships have been unable to replicate this intermittent problem

- Newport News, VA, USA

problem #57

Mar 152015


  • 9,800 miles
While traveling down the highway in plover Wisconsin, smoke began to pour into the vehicle via the front vents. I looked forward and saw massive flames coming from under my hood. I quickly pulled over, shut the vehicle off and ran. I call 911, where it took 15 firemen and 500 gal of water to put out the 10ft flames (see fire report). The entire front end of my car has been destroyed along with all the contents. The fire broke through the firewall and melted underneath the dashboard. Front tires exploded

- Morton Grove, IL, USA

problem #56

Apr 082014


  • 12,000 miles
Starting in April of 2014 when the car was only 9 months old the warning light came on "get to safety" overheating engine. It went to pleasantville Ford where they replaced the engine. 1 month later all the transmission fluid fell out of the care. Back to pleasantville Ford where they replaced a part. Over the next 8 months the warning over heating "get to safety" would happen another 7 times. Ford would tow the car to pleasantville Ford they would fix (a sensor, fill fluid, and give me the run around) the final time I filled a complaint with BBB. They got a Ford mechanic from deer born, mi to look at the car. He replaced the radiator and right axial. Only for two weeks later the same "get to safety" and the car dies again.

- Ossining, NY, USA

problem #55

Apr 082015

Escape 4WD 4-cyl

  • 48,000 miles


At start-up, there was an error message on the instrument panel about an engine fault instructing me to seek service immediately. As it was after 6 pm, and the dealer service shop was closed, I drive home. The engine was "sputtering" as if it was going to stall. The car had minimal power and didn't achieve a speed over about 25 mph. I ran a vehicle health report, which indicated a problem in the engine, transmission, or powertrain; it instructed me to have the car serviced. The next morning, there were no problems. At the dealer the following day, no problem codes came up, and the dealer wouldn't replace the etb since there isn't a recall. I believe, however, that the problem is the etb and that I'm being placed in an unnecessarily dangerous situation when the etb can fail unexpectedly. Please issue a recall!

- Tampa, FL, USA

problem #54

Jan 092014


  • 14,520 miles
The contact owns a 2013 Ford Escape. The contact stated that the vehicle stalled and the engine failure light illuminated on the instrument panel. The vehicle was taken to the dealer eights times; however, the remedy failed to the repair the vehicle. The last two times the vehicle was taken to the dealer, the wires to the power train control module were spliced but the failure persisted. The contact found NHTSA campaign number: 14V495000 (electrical system), but the manufacturer stated that the vehicle was not included. The vehicle was not repaired. The failure mileage was 14,520. Updated 6/3/15

- Arlington Heights, IL, USA

problem #53

Mar 162015

Escape 4-cyl

  • miles
Took delivery of 2013 Ford Escape as new car consumer purchase in August 2013. Battery has been biggest issue to date. I have had dead battery on three separate occasions to date, latest being this morning (March 16, 2015). Battery goes dead after as little as 48 hours of non-use. Ford dealers have tested the battery twice during maintenance visits. They say the battery meets minimum test standards. I can't leave the car anywhere for 2+ days w/O disconnecting battery. Google search suggests that this is not an isolated problem. This needs investigation. Thank you.

- Cleveland, OH, USA

problem #52

Oct 142014


  • 25,000 miles
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 35 mph, the vehicle went into power saving mode. The vehicle's speed reduced and the check engine warning light illuminated. The engine was shut off then restarted, and the vehicle resumed normal operation. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mat sensor was replaced, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

- Opelika, AL, USA

problem #51

Nov 202014


  • 23,000 miles


The vehicle had been turned in to brown daub Ford in nazareth, pa where it was reported to have died twice on the road. They then reported it died on them twice also. They replaced the engine fuel pump as this is the ecoboost there are two pumps (one at fueltank one at engine) and returned the car. It drove for 30 minutes and died again in an intersection where it almost caused a serious accident. The dealership wrote up the complaint as car wants to stall which is not what was said. They were told it died and was dangerous, they returned it with the same mileage as they took it in so it was not test driven. This is a very dangerous problem and will cause a death. The none turbo engine has a recall for wireharness splices not done properly and that is what this sounds like. Please look into this.

- Easton, PA, USA

problem #50

Nov 202014

Escape 4-cyl

  • 23,000 miles
The vehicle will just die when driving, it is off. Very dangerous. There is a recall for the smaller engine with the same symptoms. The dealer has spoken to Ford and they do not know what it is. It died on them twice. They now believe it could be a dropoff in pressure in the fuel system which makes no sense. The cat just stops running.

- Easton, PA, USA

problem #49

Oct 202014


  • miles
The contact owns a 2013 Ford Escape. When approaching a stop, the vehicle jerked forward without warning. The vehicle was taken to a dealer where it was diagnosed that the control module needed to be replaced. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Middletown, DE, USA

problem #48

Oct 102013

Escape 4-cyl

  • 7,000 miles
I heard about the recall on my local news station. I called my local Ford service department and they told me the recall would only be fixed if my air bag light came on. Why to you want to risk injury and lawsuit. Why can't you go ahead and fix?

- Sulphur Springs, TX, USA

problem #47

Nov 102014

Escape 4WD 4-cyl

  • 19,020 miles
While slowing down for a stop light on a busy state highway, and without warning vehicle stalled. Loss of electric temporarily. No collision bc vehicle behind me was able to swerve.

- Buffalo , NY, USA

problem #46

Oct 112014


  • 25,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the transmission was shifting abnormally in and out of gears and there was a sudden increase in engine rpms. The dealer was unable to duplicate the failure. During a second appointment, the technician determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer who repaired the throttle body, the motor, the assembly control, the assembly transmission, and the gasket. The remedy failed to repair the failure. In addition, while traveling 45 mph downhill, the vehicle stalled and caused another vehicle to crash into the contact's vehicle. The contact sustained minor injuries and did not seek medical attention. A police report was filed. The contact received a recall notice for NHTSA campaign number: 14V495000 (engine). The vehicle was towed to the dealer for diagnostic testing. The manufacturer was notified. The approximate failure mileage was 25,000.

- Beaver Creek, OH, USA

problem #45

Oct 032014

Escape 4WD 4-cyl

  • 39,000 miles
Numerous faults with radio and sync system. The radio will come on by itself and will not shut off. This usually occurs when a cell phone is in use and connects or disconnects via bluetooth when the car is started or turned off. The radio will not turn off even after the engine is turned off and the doors are opened, and remain on even if I lock the car. I went inside a store not having left any radio on or anything, came out and he battery was dead. I got a jump start and the radio came on when the car started from being jumped. Evidently sync turned on the radio. This has caused me to be left with a dead battery on two occasions. I am taking it to the dealer on Monday, this is a Saturday evening.

- Cary, NC, USA

problem #44

Sep 122014

Escape 4WD 4-cyl

  • 10,500 miles
Engine fault service now message displays on information center. Dealer says to turn off car, open door, close door, count to 10, turn car back on and message is gone. Message repeated 2 days later.

- Three Bridges, NJ, USA

problem #43

Aug 212014


  • 35,000 miles
TL- the contact owns a 2013 Ford Escape. The contact stated that the cruise control failed to engage and disengage intermittently. The contact experienced an electrical short with the radio shorting out as well. The vehicle stalled multiple times and the contact had to make several attempts to restart the vehicle. The vehicle was taken to an authorized dealer who replaced the wiring harness and the failure recurred. The contact noticed that the vehicle was idling rough, the cruise control was engaged and was stuck multiple times causing the vehicle to accelerate while attempting to disengage the cruise control feature. The vehicle also stalled more than five times and the contact was able to restart the vehicle. The vehicle was not safe to drive and was parked at the contacts residence. The vehicle was towed by the dealer to the authorized dealer for further inspection, diagnosis and repair. The contact was waiting for a response from the authorized dealer who was checking for approval from the manufacturer to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure several times. The approximate failure mileage was 35,000. Dyd

- Homer City, PA, USA

problem #42

Aug 242014


  • 18,300 miles
While traveling down a highway at approximately 50 mph, our vehicle suddenly lost power, red lights came on the dashboard, vehicle continued running but gas pedal did not respond. Coasted to a stop along shoulder, turned vehicle off, waited a couple of minutes, restarted without incident. 12 volt plugs remained off. Called Ford dealership today. They say this issue will be covered in another recall from Ford, has to do with the electrical wiring harness which shorts out, however replacement part not available at this time. Had we been on the freeway in seattle as we were earlier in the day, this would have caused a rear end accident for sure. We feel Ford has left us with an undependable vehicle, several recalls already and now this very serious safety issue. We no longer feel we can travel safely in this vehicle even after this next recall is repaired. Quality control is definitely absent, who knows what else will be recalled at this rate.

- Bellingham, WA, USA

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