Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.

In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.

A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.

The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.

4.1

definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
29,140 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Escape fuel system problems

fuel system problem

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2013 Ford Escape Owner Comments (Page 1 of 2)

problem #30

Nov 232016

Escape

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Escape. While driving 55 mph, the vehicle stalled and the battery warning sensor illuminated. In addition, the contact heard an abnormal sound coming from the fuel tank. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

- Traphill, NC, USA

problem #29

Oct 222016

Escape

  • 66,000 miles
I had gotten into my vehicle and after turning it on I managed to make it to my neighbors house. My vehicle for the second time started to over heat and the engine light came on and the vehicle was stating that I need to refill the coolant. I just parked it and the next day we had filled the coolant again taken it to get the error codes checked and were informed we need to get a new thermostat. When taking it to the mechanics they had tried everything from checking codes to driving my vehicle and they were unable to get the issue taken care of due to not being able to re-create the codes. They had informed me that this is a known issue with Ford, however when contacting Ford they have no idea what I am talking about. I checked online and see there is a recall for this, but my VIN even though having the qualifying manufacturing date is not eligible. I have had my vehicle for 1 1/2 years and have had it shut down on me, not have any power, start to put and stall, refilling coolant every so often, over heat, and I can never get a straight answer from the dealership. I have called for information in regards to recalls and these issues and am transferred to a person who is not there so I can leave a voice mail. I have never had a call returned. I just want to know what I have to do to understand what is going on with my vehicle. Why is my VIN not eligible as well?

- Fraser, MI, USA

problem #28

Oct 012016

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated that the vehicle randomly hesitated and stalled several times without warning. The dealer was unable to replicate and diagnose the failure, so the condition continued. The vehicle was later taken back to the dealer who indicated that the fuel canister and line assembly needed to be replaced. The parts were replaced by an independent mechanic, but the failure recurred. The manufacturer stated that they would investigate the failure. The contact was waiting for a solution from the manufacturer. The failure mileage was not available.

- Fairburn, GA, USA

problem #27

May 112016

Escape

  • 38,000 miles

A D V E R T I S E M E N T S

Engine fault service now light comes on frequently. Dealership replace map sensor. Worked for one week. Continues to happen which causes car to hesitate and stall. Garage says I have to drive it there when message comes on without shutting it off as the code clears upon shut down. Impossible to continue to drive a stalling car on the freeway to the garage. Now the computer screen above the steeing wheel went out. Less than 40,000 miles on the car. Fault message occurs when starting the car. Continues to happen.

- Grove City, OH, USA

problem #26

Jan 182016

Escape

  • 42,000 miles
Since January 18, my car has stalled many time while driving, has been to the dealership six times, not fixed, always unable to replicate. It has now been there for a week, trying to replicate the stalling. It has stalled while diving out of my driveway, on side streets, and twice on the highway. No engine lights go on, it just stalls. The radiator, the map sensor and now the battery have been replaced, still no fix. The water pump was replaced after a recall in 2014 after overheating and coolant leaks.

- Beverly Hills, MI, USA

problem #25

Dec 192014

Escape

  • 55,225 miles
My car is a 2013 Escape and since I took it to service and to fix one recall that was causing my car to overheat and shut off engine 1.- (recall no. 13S12) risk of localized overheating of the enginecylinder head that may lead to oil leak filters. And.some other recalls, like 2.- (recall no. 13Y03 fuel line jumper), 3.-(recall no. 14so4 reprogram restrains control), and 4.-(recal no.14S03 exterior door handle) since that day Ive called many times to service manager ivan regarding this. My car has been malfuntioning overheating in the freeway, and in the streets, most of the times, even when it was right out of the service, I was going on a vacation with my family, where I even had D to pay to replace engine coolant bypass valve, $330.18 dlls because my car is over 30,000 miles but not yet 3 years.and at this time they performed another recall "???" yes... this was recall no 14S21 restraints control module replacement. And now when I got my car out of horne Ford nogales AZ. When I turn I hear a sound on the right side of my tires or brakes need a solution please help what can I do I need a solution this is not fair

- Nogales, AZ, USA

problem #24

Mar 032016

Escape

  • 52,000 miles

A D V E R T I S E M E N T S

Purchased vehicle in August of 2014 with 28,000 miles on it. About 2-3 weeks ago the vehicle just stalked, lost all power then died on my wife with my 19 month old baby girl in the car. Vehicle starts right back up when this occurs. It happens a couple of times a week and is very dangerous. Sometimes it will die when you are trying to accelerate or merge into traffic. Took it to the same Ford dealer we purchased the vehicle from and they were able to replicate the problem. However, no codes are present in the vehicle even when it happens. The Ford service writer and technician said that it was the throttle body. The vehicle has 52,000 miles on it however I was told no warranty or recall covered the replacement of the throttle body. I paid for the throttle body repair. Less than 48 hours later the vehicle dies again on my wife while pulling out of our neighborhood. Again with my child in the back seat.

- Knoxville, TN, USA

problem #23

Mar 042016

Escape

  • 62,000 miles
Car nearly stalls when accelerating from a stop or from a slower speed. Rpms rev up and when it finally goes, it surges forward. This is going to cause me to be rear ended! I've had the car into the dealer twice already for this problem, yet it continues. There are two times when it occurs. First is when accelerating from a stop and second is if you've had to slow down (when another car is turning off the road) and then you try to accelerate again. Usually happens in lower gears around 15-30 mph.

- Versailles, KY, USA

problem #22

Dec 292015

Escape

  • miles
Fuel tank compressing, causing the vehicle to rough idle, surge or stall while driving with no warning. Has stalled on three different occasions. Unsafe to drive. Check engine light illuminates. Ford requires a $100 fee to check vehicle and stated customer would have to pay for repairs and then see if Ford will reimburse.

- Shermans Dale, PA, USA

problem #21

Jan 122016

Escape

  • 41,424 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at approximately 30 mph, the engine temperature warning indicator illuminated. The vehicle was maneuvered to the side of the road and towed to the dealer. The dealer informed that the fuel pressure sensor and the engine wire harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,424....updated 04/19/16

- Houston, TX, USA

problem #20

Dec 142015

Escape

  • 36,700 miles

A D V E R T I S E M E N T S

I purchased my '13 Escape SE at the end of Sept 2014. In December '14 it started leaking coolant and oil all over the driveway while it was parked. The weather strip was falling off the door. Then when it was raining, water poured in through the reading light as I was backing out of the driveway. I brought it to the dealer and it took 3 weeks for repairs and recalls to be done. It went back for other recalls twice. In November '15 I got an alert while driving that coolant was low (3 weeks post oil change and "the works") and it was dangerously low. I refilled it and brought it back to the dealer - they were unable to diagnose the issue so it went unrepaired. December '15, I turned my car on and received an alert "engine fault service now" while still in park. I had to move it a few blocks and drove it at a slow rate, the car jerked back & forth while I drove it the 2 blocks before I parked it again. Also brought it to the dealer and they stated the alert code was for a fuel line issue, but when they tested it there was no evidence of any issues.

- Boston, MA, USA

problem #19

Aug 102015

Escape

  • miles
Coolant issues, overheating and vehicle stopping completely, this occurred several times; head gasket replaced, turbo replaced, spark plugs coming out on their own, wheel bearing and sensor gone, touch screen gone

- Gray, ME, USA

problem #18

Oct 122015

Escape

  • 11,111 miles
My mom's car is a remote fob push button start an stop and she cannot hear the car running to cut off sometimes leaving it running. We asked the Ford dealer to program a 3 minute idle shut down but could not accomodate. No injury has been caused.

- Warrenton, VA, USA

problem #17

Feb 282015

Escape

  • 54,000 miles
The contact owns a 2013 Ford Escape. While driving at 40 mph, the vehicle began to vibrate. The vehicle was taken to a dealer who diagnosed that the shaft and joint assembly, bushing, seals, right front axle, and shaft joint forward needed to be replaced. The vehicle was repaired. Five months later while driving at 65 mph, the contact noticed strong fuel fumes emitting in and around the vehicle. The vehicle was taken back to the dealer, who diagnosed that the fuel lines needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 13V584000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 54,000.

- Louisville, KY, USA

problem #16

May 152015

Escape

  • 26,615 miles
The contact owns a 2013 Ford Escape. While driving approximately 72 mph, the vehicle stalled without warning. The vehicle was taken to a dealer, where it diagnosed that the fuel line sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer. The technician performed additional unknown repairs. The manufacturer was not notified of the failure. The failure mileage was 26,615.

- Hornell, NY, USA

problem #15

May 292015

Escape

  • 18,500 miles
Since I have owned the Escape to present I have never gotten anywhere near the gas mileage that was listed on the window tag. I do not even get on the road what it said I should get in town. It stinks.... I have talked to the dealership persons about it every time I am in for an oil change or recalls. They just tell me that it isn't broken in. How many miles do I have to have to be broken in"?" I am an older lady so I do not drag, dig off, or any foolish driving....the gas mileage just stinks. Is there anything that can be done about it. Maybe Ford needs to have to follow Kia's example and have to give gas cards to make up for the poor gas mileage. I have complained about this several times on line, but nothing happens. Unless this changes, I will not be interested in buying a Ford again. I will go back to foreign make....always got good gas mileage there. Wanted to buy local and buy american made, but big mistake!!!!!!!!!!!!!!!

- Waynesville, NC, USA

problem #14

May 012015

Escape

  • 29,991 miles
Went in for an oil change and my husband was advised that the heat shield over the catalytic converter appeared to be disintegrating. The technician suggested it would be a fire hazard and needed to be repaired asap. We went to immediately to the Ford dealership and they attempted to assert we had hit something. Based on position of shield I'm not entirely sure that's possible. We had not hit anything with the car so the assertion was just offensive, that plus the fact that there is zero other damage to the vehicle. So, we hit something that was able to damage the heat shield in the under body of the vehicle without causing any other damage" right! then they said could be 'weather' conditions as we live on a gravel road. This appears to be a consistent theme from other postings, although in their case they were told snow! maybe Ford doesn't make vehicles to be used in other than pristine driving conditions. Wonder where I'd have to travel to find those" apparently, Ford elected to install a part above the catalytic converter that doesn't appear as well constructed as the pans I use to make bar-B-que on my grill; and which incidentally don't appear to hold up to either snow or gravel roads if you believe the excuses of their service advisers. Our dealership charged $167 for the heat shield and another $109 to install it for a total bill of $290.09 after taxes. The part itself appears designed for failure and then on top of that we were price gouged when the failure occurred. The adviser actually gave me the part to show me afterwards. It is literally shocking to me that something this cheaply made could be installed in the under body of any vehicle. Bar-B-que pans that I can buy for 4 for $10 would have provided better longevity. Shame on Ford and the dealership that price gouged to take advantage of Ford's design failure.

- Avery, TX, USA

problem #13

Apr 082015

Escape 4WD 4-cyl

  • 48,000 miles
At start-up, there was an error message on the instrument panel about an engine fault instructing me to seek service immediately. As it was after 6 pm, and the dealer service shop was closed, I drive home. The engine was "sputtering" as if it was going to stall. The car had minimal power and didn't achieve a speed over about 25 mph. I ran a vehicle health report, which indicated a problem in the engine, transmission, or powertrain; it instructed me to have the car serviced. The next morning, there were no problems. At the dealer the following day, no problem codes came up, and the dealer wouldn't replace the etb since there isn't a recall. I believe, however, that the problem is the etb and that I'm being placed in an unnecessarily dangerous situation when the etb can fail unexpectedly. Please issue a recall!

- Tampa, FL, USA

problem #12

Mar 032015

Escape

  • 64,801 miles
Vehicle loses power and stalls either idling after start or within a tenth of a mile. This occurs even if the vehicle has been driven extensively then parked and restarted or from a cold start. This condition is hazardous as power has been lost entering traffic. The car must be stopped and placed in park and restarted. This occurs about every other day. Ford dealership replaced splices in wiring harness per Ford tsb15-0005. Problem recurred. Returned to Ford. Throttle body replaced. Problem recurred; returning to Ford again.

- Sebastian, FL, USA

problem #11

Dec 272014

Escape 4-cyl

  • 39,500 miles
Car has been giving us an error message "engine fault service now" since we bought the vehicle. Ford has been unable to repair for the life of the vehicle. The car has no started to shut off in traffic. The incident on 12/27 I was slowing down in heavy traffic and the vehicle shut off. Cars where able to avoid us and we were able get the car restarted but it is becoming a hazard to not only us but everyone on the road. Two weeks prior the car shut off while we were at a red light. Ford has been unable to fix and unwilling to work with us on this issue. I have seen comments on line that other people have faced similar problems with the 2013 Escape. We just want the safe working car that we thought we paid for. We have tried everything and been very patient but now it is a safety hazard.

- Bethesda, MD, USA

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