Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Escape body / paint problems

body / paint problem

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2014 Ford Escape Owner Comments

problem #2

Sep 132014


  • 28 miles


The contact owns a 2014 Ford Escape. The contact stated that both the front driver and passenger side exterior door handles failed to latch securely until accessing the reset button located inside the door. The vehicle was taken to the dealer where both front door handles were replaced for the second time. In addition, the exterior rear driver side door handle was readjusted. The manufacturer was notified of the failures. The approximate failure mileage was 28. Updated 04/22/2016

- Piqua, OH, USA

problem #1

Dec 252014


  • 21,000 miles
This is one of many occurrences concerning this problem. My first communication with Ford service was in December 2013 concerning the door handle sticking causing the door not to latch. In January 2014 they asked for a photo of the problem to share with their engineering team. Ford has issued case numbers and basically just told me to bring it into the dealer. I've had multiple communication with Ford service throughout the year informing them that I still have the issue. The dealer has tried to fix four times including applying the recall. The last dealer attempt was in November 2014 but the problem still exists. The door has opened when I was backing out of the driveway due to the handle sticking in the open position.the door handle has stuck in the open position well over a hundred times. I've shared photos of the issue with the dealer, Ford service and over the internet.

- Johnsburg, IL, USA

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