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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
9,435 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Escape seat belts / air bags problems

seat belts / air bags problem

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2014 Ford Escape Owner Comments

problem #13

Oct 102016


  • 34,000 miles


The contact owns a 2014 Ford Escape. The contact stated that while driving at 35 mph, another vehicle merged rapidly ahead causing a crash. The air bags failed to deploy. The contact sustained a lower back injury and the passenger located on the rear diver's side seat in a booster seat sustained a right knee injury. There was no injury to the person in the other vehicle. A police report was filed but no one was transported for medical attention. The vehicle was towed to an auto body shop where it was pending body repairs. The manufacturer was not notified of the failure. The failure mileage was 34,000.

- Waldorf, MD, USA

problem #12

Jan 062015


  • 16,000 miles
A driver turned directly in front of me while I went through an intersection at 40 mph. I car was hit head on, the entire front end and frame was destroyed. Not one of my airbags was deployed. I had just had left shoulder surgery and the only restraint was my lap and chest seat belt. I have had to go through surgery, multiple dental repairs, rehab. Ford told me that there had been no recall on the Escape but the car was determined to be totaled and was gone quickly. I only hope that they recall these faulty airbags quickly before there are more deaths attributed to them.

- Birmingham, MI, USA

problem #11

Nov 022015


  • 23,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 40 mph, the vehicle was rear ended, which caused the contact to crash into another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained two black eyes and various bruises all over the body. The contact required medical attention. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.

- Harrison Township, MI, USA

problem #10

Nov 072014


  • miles


The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the repair. The contact had not experienced the failure.

- Chesterfield, VA, USA

problem #9

Nov 032014

Escape 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2014 Ford Escape. The contact stated that the recall notice for NHTSA campaign number: 14V597000 (air bags) was received in November of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/25/15 updated 01/26/15.

- The Villiages, FL, USA

problem #8

May 012015

Escape 4WD 4-cyl

  • 8,000 miles
I bought this car a year ago, and put a road safety kit under the front passenger seat. Last week my passenger seat air bag light came on and the airbag was disconnected. The dealer said a wire broke because that kit was under the seat. They are charging me over $200 to replace this broken wire and pigtail! this is a big safety concern that such a small item can disarm a big safety feature. Why is this area so accessible to such a problem? this is a big engineering defect on Ford's part. These vehicles should be recalled and have a guard of some sort installed to keep this from happening. Even a child could kick something small, even a baby bottle, under the seat. Then, the airbag would not work as an adult got into the car.

- Endicott, NY, USA

problem #7

Nov 102014


  • 22,000 miles


TL-the contact owns a 2014 Ford Escape. The contact received recall NHTSA campaign number: 14V597000 (air bags, seat belts). The contact stated that the parts to remedy the vehicle are unavailable. I notified the contact per the recall posted on the web site that: A second notification will be sent when the remedy parts are available.. I referred the contact to the ftc to file a formal complaint on the manufacturer.

- Northport, FL, USA

problem #6

Nov 162014

Escape 4-cyl

  • miles
I have filed a complaint under ODI# 10640819 at 3.5 months and now I'm at 7 months and Ford does not have a fix. How are they allowed to extend customers this long and nothing is done to them. What can I do to Ford to get my vehicle repaired" my clock also has been tampered with and some electronics act stupid at times. My Ford dealer says its Ford but who knows" if they do not have a fix then give me a new car that works. Ford is useless and no one cares as they keep saying I'm sorry.

- Harrison, OH, USA

problem #5

Aug 012014


  • miles
Passenger off airbag sensor randomly appears with or without passengers in the seat.

- Portsmouth, RI, USA

problem #4

Jul 232014

Escape 4-cyl

  • 7,752 miles
Vehicle was taken in for NHTSA 14V-237 (side airbag deployment recall). After the work was supposedly done, the clock no longer works. The complaint is if the clock no longer works will the airbags work or what other safety features were affected that my not work.

- Princeton, MO, USA

problem #3

Sep 292014

Escape 4WD 4-cyl

  • 900 miles


I was driving on southfield freeway in Michigan about 5:15 pm, I was in the left lane when traffic stopped. I stopped along with the car in front of me. At this time the car behind did not stop going somewhere between 20-40mph hit my car in the back and pushed me into the car in front of me. The air bags did not deploy even though I got hit from behind and pushed into another vehicle. The force was so strong that it broke my driver seat and my glove box. My Ford Escape was total loss in the accident. I suffered some bumps and bruises and whiplash and did go to the er for these injuries.

- Allen Park, MI, USA

problem #2

Sep 262014


  • miles
I got a recall notice my airbags may short out & take it to my Ford dealer. I did over 3.5 months ago and they said Ford was working on a fix to my software module. Instead it stopped my clock. If my airbags didn't work for 10 months how do I know that Ford fixed them" where is the test that proves it? am I driving without air bags? Ford can't even fix a clock, how do I know I am safe in my new car? where is the test to confirm I am safe in my car and that the airbags will deploy? when I contact Ford they say the engineers are working on it but it has been over 3.5 months and no answers. I feel unsafe, where's the proof the air bags work since the re program. The clock is another matter but if they screwed up in the first place & tried to fix it, how do I know they did"

- Harrison, OH, USA

problem #1

Jun 042014


  • 11,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was stopped on a hill when the air bag, ABS and electronic stability control indicators illuminated. The vehicle was taken to the dealer where they stated that the rcm needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 11,000.

- Mahwah, NJ, USA

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