This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started the vehicle to leave my office at the end of the day and noticed a tugging sensation at the steering wheel. On the freeway, it seemed fine, but when I slowed to a stop I could feel it again. The next day, the power steering completely failed. It was like driving a tank. There were no warning lights on the dash display. My Ford dealer replaced the electronic steering column at a cost of $1,374.40. The vehicle was no longer under warranty due to the mileage, but is only 4 years old.
- Pacoima, CA, USA
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- Pacoima, CA, USA