10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Excursion accessories - exterior problems

accessories - exterior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2000 Ford Excursion:

Unsubscribe any time. We don't sell/share your email.

2000 Ford Excursion Owner Comments

problem #6

Jan 012002

Excursion 4WD 10-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The power locks stopped working approximately a year after I purchased the vehicle. At first I thought it was the remote start changed battery, then the toggle switches inside the truck that control the locks also stopped working. Contacting my local Ford dealer and was told there was no recall on the truck. A friend of mine also has a 2000 Ford Excursion with the same problem. The locks have not been fixed because I was told they would have to do a diagnostic test before they can do anything. I would be responsible for the cost of that test.

- Centereach, NY, USA

problem #5

Jan 012006

Excursion 4WD 10-cyl

  • Automatic transmission
  • 23,000 miles
I have a 2000 Ford Excursion 4X4. The problem is none of the door will lock or unlocked using keyless entry and door lock switch. I read that Ford has a serious problem with the door lock actuators from many models of Ford trucks for some time now. There are so many complaints out there about this problem with no one willing to help the consumer especially Ford. With this said I have to wonder why the National Highway Traffic Safety Administration isn't helping !!!!!!!!! what will it take so the consumer can get help? a accident were someone must die because they were stuck in the back of the vehicle due to the doors not being able to unlock. I truly hope this will never happen to anyone owning a Ford truck.

- Ontario, CA, USA

problem #4

Feb 162004

Excursion 8-cyl Diesel

  • Automatic transmission
  • 56,000 miles
I am the owner of a 2000 Ford Excursion (diesel). Since owning the vehicle I have had a continuous problem with the automatic door locks. When they fail, persons can not enter or leave the car. Two years ago I took the vehicle to the Ford dealer so they could repair or replace two failed door lock mechanisms. Instead of replacing only the two failed components, they replaced all 4 doors (not the hatch) and told me they know the others will fail as well. Now the rear passenger door lock and the hatch door lock do not work. I went back to the dealer and they told me the cost of the repair is $1500. They indicated the problem was ramped among similar vehicles with the same door lock mechanisms but they would not honor the repair or replacement as a faulty component problem. I have since contacted several other auto repair businesses in my area and learned they have a fairly steady flow of business related to Ford door lock malfunctions. I have three small children as do many families choosing to purchase larger Ford SUVS. The kids get into the habbit of relying on the automated doorlocks controlled by the adults in the front seats. In the event of an automobile fire type of accident the adults would probably rely on the doorlock mechanisms as well. The kids may not be able to get out and the rescuers would not be able to get in without using force. By the statements given to me by the Ford dealership employees, the unreliable doorlock mechanisms used by Ford is a well established dealer problem, but it has not been addressed as a recall item. I feel that Ford, knowing about the faulty component should recall the doorlock mechanisms and replace them with with a more reliable component. I have a lifetime number of vehicles. One of my vehicles is a 1990 Chevy K5 Blazer. I have never had any problems with any automatic doorlock mechanisms before purchasing the Ford Excursion. Sincerely, greg gay.

- Murrieta, CA, USA

problem #3

Feb 022004

Excursion 10-cyl

  • 46,000 miles

A D V E R T I S E M E N T S

After using remote and keyless entry, doors appeared to be unlocked but the doors would not open. Finally the door lock released the door and gained access to the car interior. Tried all 5 doors before drivers door finally opened. While driving, the door ajar light came on and the drivers door opened with no warning. This happened to both rear doors also.

- Mansfield, TX, USA

problem #2

Oct 302002

(reported on)

Excursion

  • miles
After keyless entry lock was activated, all doors except the rear passenger side door failed to lock. Dealership indicated that the door power motor went out. Consumer had motor replaced. Provide more details.

- Dubbin, TX, USA

problem #1

Aug 202002

(reported on)

Excursion

  • miles
As a result of a tire blowout consumer ran into a wall and passenger's doors opened upon impact. Manufacturer was contacted.

- Finksburg, MD, USA

Not what you are looking for?