Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Ford Excursion steering problems

steering problem

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2001 Ford Excursion Owner Comments

problem #1

Jan 152003

Excursion 4WD 10-cyl

  • Automatic transmission
  • 36,000 miles


While driving to a book store, a steering input was made to avoid a tractor in the road. At this point the vehicle became completely uncontrollable, unresponsive to any and all further inputs.the vehicle departed the road crossing a median, two northbound lanes of traffic, up a bank and rolled at least 2 times before stopping. Inspection of the steering linkage indicated failure of the steering box shaft where the control arm attaches to the steering box. This failure may have occurred during the initial steering input. Additionally, the control arm was bent toward the rear of the vehicle, possibly indicating it had been dragged for most if not all of the mishap.

- Tiger, GA, USA

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