Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Excursion Owner Comments

problem #1

Jan 292005


  • miles


Complaint received via E-mail. In our truck, the left rear seat belt retractor bolt loosened and detached of its own Accord while buckling child in booster seat. Car was driven directly to dealer for inspection. Service manager verified mechanism had not been altered. Original lock-tight had not held bolt, perhaps not enough lock-tight applied. He applied more lock-tight and re-bolted seat belt retractor. Seemed to be holding up fine. How many other bolts were left not tightened on unsuspected Excursion, and were vulnerable to detaching with eventual use or in an accident? it was dreadful to think that just minutes before detaching.

- Newport Beach, CA, USA

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