Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Excursion suspension problems

suspension problem

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2002 Ford Excursion Owner Comments

problem #4

May 102004


  • 23,000 miles


While driving 30 mph the consumer lost control of the vehicle and ended up in a ditch. The consumer stated that the vehicles tires lose air prematurely. The cause has yet to be determined. Please provide any additional information.

- Kansas City, KS, USA

problem #3

Jan 262004

(reported on)


  • 6,000 miles
The vehicle experienced electrical and suspension problems. The suspension problem caused the tires to wear prematurely. Please provide any additional information.

- Monrovia, CA, USA

problem #2

Aug 262002

Excursion 4WD 8-cyl

  • miles
The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the A/C was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, A/C and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. Nlm

- San Antonio, TX, USA

problem #1

Feb 162002


  • miles
While driving 50 mph and rolling over bumps/pot holes, and rough surfaces, it causes vehicle to virate severely and lose steering control. Dealer and manufacturer had not been notified at this time. Feel free to provide any further information.

- Sunrise, FL, USA

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