Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Excursion windows / windshield problems

windows / windshield problem

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2003 Ford Excursion Owner Comments

problem #1

Oct 102005

Excursion 4WD 10-cyl

  • Automatic transmission
  • 37,900 miles


About one year ago, my son through a small pebble at the rear side window of my Ford Excursion. The window shattered. The auto glass mechanic said he though the glass was faulty. Ford would not pay. A week ago, I shut the rear window of my truck and the glass shattered. Again, Ford refused to repair it. This time, there was no rock involved. The glass is defective. I've read on the internet that since the truck was hurting Ford's "green" rating, they decided to use the black plastic from 2-liter soda bottles to manufacture the Excursion's glass to make it more friendly to the environment.

- Allen, TX, USA

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