This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Excursion. The central locking mechanism does not work properly. When the contact places the vehicle in drive, the doors are automatically supposed to lock. This does not occur. He has to manually unlock the doors when inside the passenger compartment. He replaced all of the door modules, but the failure persists. The vehicle has not been taken to the dealer for inspection. The failure mileage was 103,000 and current mileage was 106,000.
- Sparks, MD, USA
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- Sparks, MD, USA