Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
107,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion seat belts / air bags problems

seat belts / air bags problem

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2004 Ford Excursion Owner Comments

problem #2

Jan 062015

Excursion 4WD 8-cyl

  • 116,000 miles


After being cut off and losing control of the vehicle I hit the guard rail head on and then the vehicle flipped. The air bags did not deploy.

- Cumming, GA, USA

problem #1

Apr 012013


  • 98,000 miles
The contact owns a 2004 Ford Excursion. The contact stated that the horn would sound independently without the engine being powered on. The contact had to disconnect the fuse to stop the horn from sounding. The contact took the vehicle to a dealer, who stated that the horn, air bag and cruise control needed to be replaced. The dealer did not state why the horn would sound without it being engaged. The contact stated that the unit had been replaced previously but the repair did not remedy the issue. The failure mileage was 98,000.

- Oldsmar , FL, USA

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