Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion suspension problems

suspension problem

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2004 Ford Excursion Owner Comments

problem #1

Mar 082004

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • miles


My 2004 Ford Excursion 4X4 with the 6.0 PSD has approx. 1/2" clearance between the front springs and the spring bump stop. The passenger side has about 1". the only allows the suspension to travel 1/2" and 1". during normal driving it will very often bottom out onto the 3" rubber bump stops putting the weight of the truck bouncing on the axles and tires. During normal driving, when it bottoms out, steering control is minimal as the shock to the vehicle is significant and the shock of the weight is primarily on the tires. The dealer has looked at it and consulted Ford and I was told it is normal and within spec. Under a load, such as towing, the front suspension would easily be completly riding on the 3" rubber bump stops. Again, the dealer told me Ford says this suspension situation is "normal".

- Flower Mound, TX, USA

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