This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In idle the engine can not hold a smooth idle at 1400 RPM. The dealer service dept. Claims it's the egr valve opening and closing. When driving, this problem does not allow the engine to run smooth and affects power at a range of 1400-1700 RPM depending on loading on the engine (I.e. towing a trailer, driving up hill...). this is occurs constantly and affects the performance of the vehicle in all driving conditions. The dealer has attempted six times to correct the problem without success. The korum Ford service manager mike powers admitted it being a defect since they weren't able to correct it. Ford has chosen not to take any action to commit to fixing it or providing a fair replacement of the vehicle. I have found one other documented case of this problem on the web.
- Puyallup, WA, USA
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- Puyallup, WA, USA