This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Ford Expedition. While driving 35 mph, the contact crashed into the rear of another vehicle. The air bags failed to deploy. The driver was transported to the hospital and suffered injuries to his head. A police report was filed. The road conditions were dry. The current and failure mileages were 155,000. The consumer provided pictures of the vehicle. Updated 09/05/07 updated VIN. 09/05/07.
Air bags failed to deploy after auto left road jumping culverts and landing forcefully in a large ditch at approx 50 mph. Vehicle suffered extensive damage to left and right sides including front damage. Wreck caused damage to steering column and engine. Vehicle is located at bates custon collision in baytown, Texas.
While leaving a ballgame on 7/8/01 - speed approx. 10-20 mph we hit a hole in the road and the drivers side airbag deployed. Luckily the speed was slow and my husband who was driving only sustained some painful bruising on his arm. We contacted the Ford consumer department and were told it had to be taken to a dealer to determine if something was defective. They determined some parts to be defective resulting in shorts which supposedly caused the airbag to deploy but after several calls and emails we were informed by Ford that they do not cover these types of safety failures. If we had been driving on a freeway or highway or even at a faster speed when the airbag deployed it very well could have resulted in injury or death to us or others. Because no one was seriously hurt and there was no "accident" as a result of the deployment Ford representatives were uninterested in assisting in correcting the equipment failure.
While leaving a ballgame on 7/8/01 - speed approx. 10-20 mph we hit a hole in the road and the drivers side airbag deployed. Luckily the speed was slow and my husband who was driving only sustained some painful bruising on his arm. We contacted the Ford consumer department and were told it had to be taken to a dealer to determine if something was defective. They determined some parts to be defective resulting in shorts which supposedly caused the airbag to deploy but after several calls and emails we were informed by Ford that they do not cover these types of safety failures. If we had been driving on a freeway or highway or even at a faster speed when the airbag deployed it very well could have resulted in injury or death to us or others. Because no one was seriously hurt and there was no "accident" as a result of the deployment Ford representatives were uninterested in assisting in correcting the equipment failure.
Rear ended while sittng still and was hit at 45 mph. Air bags didn't deploy when he ran me into the car in front of me and shoved my bump[er under 3 inches. Also the front seat broke backward on impact this was second time.
- Bixby, OK, USA
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Would be driving vehicle & applying brakes (ABS) & pedal would pulsate. Vehicle would fail to stop. Problem is intermittent. ABS light kept coming on and staying. Would only go off when vehicle is not on. Took to dealership & was informed tsb on vehicle & it was out of warranty, by 5 weeks with only 4163 miles. The vehicle is used to pull boat, and has extremely poor fuel mileage.this vehicle had two brake failures due to bad sensors. The manufacturer installed defective sinsors which are safety hazard but refuses admit.
While driving under icy conditions vehicle slid into a telephone pole at 20 mph. Air bags did not deploy, and seta belt ripped, causing rug to burn to driver's neck. Dealer has not been contacted.
While driving 45 mph and braking had a frontal impact, and driver's/passenger's airbags did not deploy, which did not protect the occupant in this crash.
Driver lost control of vehicle, ran off the road into an embankment and driver was ejected out of vehicle. The airbag didn't deploy. Also, transmission shift indicator has a lot of play and is off when selecting a gear.
While attempting to pull into a parking lot driver stepped on brake and vehicle accelerated out of control, crashing into a bank. Driver's shoulder harness did not work, and air bag failed to deploy, resulting in an injury.
Airbags did not deploy and the passenger side seat belts did not prevent the passenger from being propelled forward and hitting the windshield when the brakes were applied and the vehicle struck a wall. The engine sustained extensive damage and the frame was twisted.
When vehicle rearended by another vehicle traveling about 30 mph there was no deployment of the air bags. Also, the seat belt did not prevent the driver from going forward; head hit steering wheel. The vehicle is being repaired.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA