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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Ford Expedition steering problems

steering problem

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1997 Ford Expedition Owner Comments

problem #11

Apr 162002

Expedition 4WD

  • miles

A D V E R T I S E M E N T S

Driving with family in car, doing 35 mph when I lost total control of the steering.you could spin the steering wheel completely around with no control of the vehicle what so ever. I was able to gradually stop the car, but it still roll up a curb to a complete stop. No one was hurt, I had to have it towed in to the local dealer. Dealer reported that the steering column had slipped out of the gear box, thus stripping the gear itself. I ask the dealer if it should be covered under warrenty, he said it shouldn't be.I sent a letter to Ford, they said if the dealer doesn't think it should be covered, than it shouldn't be covered. I feel this is a safety issue, what if my wife were driving the car on the highway like she does every day to work or if my son were driving it, he is a new driver.I just glad no one was hurt. Ford doesn't seem to want to do anything about it.could you please help.

- Lombard, IL, USA

problem #10

Aug 262001

Expedition

  • miles
While driving and without warning steering gear box completely malfunctioned, causing vehicle to sway or pull to left or right, cause unknown.

- Meriden, CT, USA

problem #9

Oct 312000

Expedition

  • miles
First time I heard a load noise about 4 months ago took it to Ford dealer to be fixed they said it was the tie rod and replaced it. Now its months later and I had to have my steering gear assembly upper and lower column upper shaft and lower bearings and in looking under car find that steering shafts and assembly are still loose and wobble and would like to know if this is a common problem with this make of vehicle.

- Burnet, TX, USA

problem #8

Dec 281999

Expedition 4WD

  • miles

A D V E R T I S E M E N T S

Consumer noticed a "squeal/rubbing" noise from the front of the vehicle, dealers tech determined it was a bad pitman arm bushing, upon further investigation during the removal and replacement, tech noticed the steering shaft was also cracked in seven places.

- Easton, PA, USA

problem #7

Dec 281999

Expedition 4WD

  • miles
Consumer noticed a "squeal/rubbing" noise from the front of the vehicle, dealers tech determined it was a bad pitman arm bushing, upon further investigation during the removal and replacement, tech noticed the steering shaft was also cracked in seven places.

- Easton, PA, USA

problem #6

Aug 252000

Expedition 4WD

  • miles
While backing the vehicle out of a parking spot I began to turn the wheel to the left, and heard/felt a grinding, then observed a 6" 3/8in bolt shoot out from the left front wheel well. After that the steering would not respond. Upon examination of the front left wheel well I found on the ground the 3 mount bolts that hold the steering box to the frame member. The steering box was hanging 4" forward and lower then it's normal mounting position. The vehicle is currently at skyline Ford in salem, Oregon and scheduled to be looked at first thing Monday morning.

- Aumsville, OR, USA

problem #5

Oct 041998

Expedition

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Consumer veered right to avoid animal and the vehicle did not steer rack due to the power steering gear shaft assembly (sheared in two) failure causing loss of steering control and collision with parked vehicles.

- Temecula, CA, USA

problem #4

Jan 242000

(reported on)

Expedition

  • miles
While making a turn vehicle was making a funny noise. Dealer replaced tie rod end/T idler arm, and steering gear arm. Manufacturer has been notified.

- Ft Walton Beach, FL, USA

problem #3

Aug 191999

Expedition 4WD

  • miles
The steering box was completely loose which resulted in total loss of steering.

- Valle Cruc, NC, USA

problem #2

May 281999

Expedition 4WD

  • Automatic transmission
  • miles
Bolts whih hold the steering gear to frame broke. Dealer notified and repairs were done under warranty. For NHTSA information file.

- Grand Junction, CO, USA

problem #1

Jul 011997

Expedition

  • miles
Sensor on the power steering which caused the vehicle to steer very hard, this created a probelm with keeping the vehicle in the lane.

- Austin, TX, USA

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