This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have our Expedition for a while and we know the people who owned it before us. While it is raining and days after the power to the truck does not turn off. The radio will turn on, the blower for heat or air will keep blowing, the lights will turn on, the four wheel drive will stop, ABS will stop, and the wiper blades will not work. So because the electrical items will turn on at random, they drain the battery and the truck will not start the next day. We found out that due to manufacturing error, the windshield leaks water into the general electric module. The other problem is the part not only expensive, but if you buy one and it does not work, it is not returnable. And that was told to us by multiple dealerships. So basically Ford knows of the problem and it is a safety issue and has done nothing about it.
The contact owns a 1998 Ford Expedition. The contact stated that while driving approximately 70 mph, the headlights and instrument panel lighting flickered. The reading on the instrument panel gauges began to fluctuate randomly and the vehicle stalled. The failure occurred intermittently. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 220,000.
First, the interior lights and running lights would not power off while all doors were closed, door ajar indicator was on. Took to dealer problem resolved for a month or so. Now need to spray WD40 on latches religiously. Dealer also replaced cruise control harness at this time. Then came the radio and heater running with the key out of the ignition. Beeps and clicks and bad smells coming from under dash. Again to the dealer, no codes found for the issues I was having. Battery draining occurring frequently now and no resolution. I now have to disconnect the battery everynight. Now when I drive down the road I get the many failure lights flashing on the dash, the windows won't work, speedometer fails, truck loses power and the transmisson shifts strangely. I was hours from home and doing 70mph on the highway when evidencing decided to not work at the same time. Then I realize that this is occurring only when it rains or is very wet out. And I was truly afraid for my life and the others that were on the road with me. I had to drift across a lane of traffic with no power to get to the side of the road. I put the truck in park and put my head down, whew, and the motor powered back up and all the failure lights were off. Only after investigating on the internet today do I find out this is a common problem. And the fix... replace the windshield seal! and possible damaged fuse box and GEM! now why didn't the Ford dealer help remedy this problem one of the many times I was in? this problem has been occurring for several years. New windshield $165 and they come to the house. I paid big money for "no codes match your issues, miss." Tw*
The fuse for the passenger side head light keeps melting. It appears where the fuse goes is melting as well if not causing it. From time to time the passenger side head light blinks and then goes out. If you wiggle the fuse it lights back up.
- New Freedom, PA, USA
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- Granada Hills, CA, USA